Eye Correction Centre Reviews 775

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, approachability, and kindness, making every interaction pleasant and reassuring. The service provided is frequently described as excellent, with many highlighting the trouble-free treatment from initial consultation to final check-up. Reviewers are particularly impressed with the clear explanations, detailed guidance, and the overall efficiency of the procedures, leading to excellent results and improved vision. The customer service is often highlighted as exceptional, with people appreciating the constant communication, quick responses, and the supportive aftercare provided by the team. Many also noted the compassionate approach and the effort taken to address concerns and put minds at ease throughout the entire process.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highly recommending the doctors and their teams for... See more

Service

Reviewers mention positive feedback about service, consistently praising the exceptional care,... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff explained everything... See more

User experience

People report positive experiences with the user experience, with many describing the procedures as flawless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout... See more

Rated 5 out of 5 stars

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a frie... See more

Rated 5 out of 5 stars

I was very happy with my treatment and the result achieved. Mr Goel made me feel at ease and confident, and his colleague (Mr Ray?) who did some of the tests, explained everything about the laser tre... See more

Rated 5 out of 5 stars

Around one year ago I had very successful cataract removal in both eyes at Spire Clinic, Abergele. Mr Say Aun Quah, a very pleasant fellow did the surgery and I found him to be very professional and... See more


Company details

  1. Eye Care Center
  2. LASIK Surgeon
  3. Ophthalmologist

Written by the company

State of the art Vision Correction (laser eye surgery and lens surgery), Cosmetic Eye surgery and General Eye care services


Contact info

4.9

Excellent

TrustScore 5 out of 5

775 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Lens replacement surgery.

Dr Quah performed my eye surgery. He was very reassuring and talked me through the whole process. It was painless and very successful. I now have 20/20 vision. The nursing staff were also wonderful. The hospital is exceptional. I would 100% recommend both Dr Quah and the Wilmslow Hospital.

July 16, 2024
Rated 5 out of 5 stars

Cataract Operation

From being referred by the optician to the final check up was excellent. A couple of admin issues you might expect from a new dept in a new hospital but Mr Quah and his team were quite superb. Fantastic result in both eyes.

May 28, 2024
Rated 5 out of 5 stars

Mr Say Aun Quah . Great Surgeon

Excellent company.
The centre at Wilmslow is modern and welcoming.
All staff were knowledgeable and efficient.
I was under the care of Mr Say Aun Qhah .
He is an amazing surgeon and a lovely man,great people skills ,he explained everything to me ,nothing was too much trouble and I was so pleased with the outcome of my cataract surgery.
The nursing staff who worked with him were excellent and the atmosphere in the operating theatre was very relaxed with a lot of humorous banter which helped put me at ease .
In conclusion,a great experience at the Eye Correction Centre

May 1, 2024
Rated 5 out of 5 stars

Professional service.

I recently had lens replacement surgery with Mr Goel
He is an amazing surgeon. All my questions were answered and I was thoughtfully and thoroughly cared for throughout.
I wouldn’t hesitate to recommend him.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent in all aspects

Excellent in all aspects. My case was not straight forward as I have had lasik around 25 years ago. The preop consultation and advice was very clear and thorough. I was given good care during the op and Mr Quah’s competence and experience resulted in a very good outcome.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Two previous clinics said that they couldn’t deal with my cataract surgery as I have a stiff neck. Mr Goel found a solution straight away using an adjustable bed! He then carried out two procedures resulting in 20/20 vision in both of my eyes. Throughout the procedure I found him caring, friendly and helpful. Would highly recommend!

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Family Eye Sight

The Eye Correction centre has been fabulous. Say has now corrected my uncle, my own and now my mums eyes - we all have perfect eye sight. Cannot recommend Say and his team highly enough for the professional service.

June 25, 2024
Rated 5 out of 5 stars

Should have done this years ago!

Struggling with dry eyes and contact lenses after 30 years of wear. With a minus 10 prescription i hated wearing glasses.
In depth assessment as to suitability for IOL. very professional consultation. Excelllent advice and treatment ( suggested EDF) Really pleased with the result .

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

After attending an appointment with a…Eye correction Surgery

After attending an appointment with a well known national eye surgery clinic, I came away feeling like the whole process was a bit like being on a conveyor belt, it all felt a bit rushed and impersonal. My gut feeling was telling me not to proceed. Instead I contacted the eye correction centre and made an appointment with Mr Goel. From the outset it was a totally different experience. He was extremely thorough and talked me through the pros and cons of lens replacement surgery. I had numerous appointments prior to my surgery as he needed to treat my dry eye first. The surgery itself was completely pain free and my eyes recovered very quickly. The dry eye problem persisted which did initially negatively impact the sight in one of my eyes however further appointments and treatment over 12 months to resolve this, ultimately ensured near perfect vision. I would certainly not have received this kind of service had I had my treatment elsewhere. Although the surgery was slightly more expensive than other companies I looked at, you certainly get what you pay for with Mr Goel. Both he and his assistant looked after me extremely well and I am so grateful to them for their care.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

From the start of my journey with…

From the start of my journey with Doctor Say Aun Quah himself and his team have made me feel at ease and fully informed at every stage of the procedure. The doctor and staff were very professional but with a great personal touch which made me feel relaxed knowing i was in safe hands. Thank you for all they have done

June 13, 2024
Rated 5 out of 5 stars

Very reassuring

The best thing I’ve done, wish I’d done it years ago it’s great waking up in the morning and been able to see without having to put contact lenses in or glasses on. Mr Goel was great every step of the way talked me though the whole process step by step and constantly reassured me. I would highly recommend Mr Goel and if you’re thinking about getting it done just do it

April 2, 2024
Rated 5 out of 5 stars

Mr Sid Goel

Mr Sid Goel was very professional and approachable, he made me feel very relaxed. All my treatment options were made very clear and I was under no pressure to make a decision quickly!
Exceptional care delivered by you and your colleagues, I felt confident in your care!
Yourself and the team were kind and pleasant and put me at ease.
The results of my cataract surgery and lens implant surgery have been great, thank you!

April 17, 2024
Unprompted review

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