Eyesfav Reviews 

129
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers had a great experience with this company. Customers frequently mention that the contact lenses are exceptionally comfortable, remarkably soft to wear all day long, and very easy to apply. Consumers also love the wide selection of vibrant, natural-looking colors that perfectly complement various makeup looks, everyday styles, and special cosplay events. Some reviewers were notably not happy with order fulfillment, noting long shipping delays, lack of tracking updates, or receiving completely incorrect colors. Some people also felt that customer service was completely unhelpful and dismissive when trying to resolve these frustrating delivery and product issues.

What people talk about most

Product

People report positive experiences with product, highlighting that the lenses are incredibly comfortable,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast shipping and quick... See more

User experience

Customers consistently note positive experiences with user experience, sharing deep satisfaction with the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers noting helpful accessories... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The contact lens last longer than most that I've used and they're all so comfortable and natural looking! I don't find irritation at all and most of the time I don't even feel like I'm wearing one. My... See more

Rated 5 out of 5 stars

EYESFAV is one of the best places I’ve recieved contacts from because they not only ship your item out quickly but their lenses in particular are very comfortable and hold up well. I highly recommend... See more

Rated 5 out of 5 stars

So comfortable ! I try a lot of contacts and these don't make my eyes feel itchy or uncomfortable. Lots of variety in their website and customer service is really good

Rated 5 out of 5 stars

I love how they shipped my package real quick. The wide selection is awesome including lense for regular everyday wear and cosplay. My fav pair is Vera Blue and Mirage Brown. Try them, you will love... See more



Contact info

4.2

Great

TrustScore 4 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(129)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never Received

I ordered 2 weeks ago and they haven't even shipped. I have sent emails and tried to do a chat but I don't get a response.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

My favorite pair of lenses are…

My favorite pair of lenses are electric, amethyst, and profound blue, I’ve always had an a positive experience with a brand and customer service have always been prompt to reply replying to me and addressing my concerns

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

I would really like a refund

I would really like a refund. I bought the glasses a long time ago, and there was always a problem with the delivery. They kept saying they were on their way, but if they have my number, why don't they call me and tell me they're going to leave them at my house and take a picture? They didn't do anything. They always ask for the tracking number, but they never do anything to help. There's no number to call to get an answer. I placed the order in November, so I don't know what's going on. I would like my money back.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

EYESFAV is my favourite contact lens…

EYESFAV is my favourite contact lens company because they not only have the best selection but they’re comfortable, have fast shipping and the staff have excellent communication! I highly recommend to all! 💖

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

I'm so bummed

I'm so bummed, I bought 21 pairs and some go outward, some pop out and others go up and down. Not to mention some of these colors are very weak looking compared to the photo. 3 of the contacts came stuck on its self.

I have contacted support, it took them time to respond, when they did they just replied that they needed to be switched.

I received a postcard stating that they could need to be switched and to check your purchase for tears.

I explained that all of them are ruined and I want my money back. I haven't heard from them since. Pure waste of my time and energy. Absolutely do not recommend.

November 28, 2025
Unprompted review
Eyesfav logo

Reply from Eyesfav

Thank you for your feedback.

After reviewing your order, we noted that it included 23 pairs of contact lenses, with some styles purchased in duplicate. If lens movement was noticed early, it is unclear why multiple pairs—including the same styles—were opened and tried, as opened contact lenses are considered used and cannot be returned for safety reasons.

Your order also included lenses with different replacement cycles (1-year and 6-month), which have different water content and material properties. The diameters ranged from 14.0 mm to 14.5 mm, covering a wide range of fits. It is uncommon for all lenses with varying specifications to be unsuitable for the same reason.

As contact lenses are products that come into direct contact with the eyes, we strictly follow hygiene and safety standards. All policies are clearly stated on our website and are designed to protect the health and safety of all customers.

We appreciate your understanding and remain open to further communication if you would like guidance on lens selection in the future.

Rated 5 out of 5 stars

Best color contacts ever!!

I love these lenses they are super comfortable and easy to put in they don’t make my eyes itch and the colors is so pretty 🤩 if you are wondering if you should buy this is sign to to buy it !!✨👀

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

The contact lens last longer than most…

The contact lens last longer than most that I've used and they're all so comfortable and natural looking! I don't find irritation at all and most of the time I don't even feel like I'm wearing one. My favorite contact lens brand so far ❤️

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Eyesfav is such an amazing company…

Eyesfav is such an amazing company their product are amazing from the product to the packaging to the customer service anyone who orders will be truly happy with their overall experience I know I was so when choosing a company with beautiful contacts choose eyesfav

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Love my new lenses

I love how they shipped my package real quick.
The wide selection is awesome including lense for regular everyday wear and cosplay. My fav pair is Vera Blue and Mirage Brown.
Try them, you will love them for sure

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

So comfortable

So comfortable ! I try a lot of contacts and these don't make my eyes feel itchy or uncomfortable. Lots of variety in their website and customer service is really good

October 17, 2025
Unprompted review

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