Expensive junk. Your paying premium price expecting premium goods but it’s no better than other cheap junk available at 10% of the price
Company replied
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See what reviewers are saying
The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... See more
Company replied
Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... See more
Good size and most importantly very good battery life. Have now bought a couple of Eyetek and their customer service and technical help is second to none. Even very stupid questions and problems cau... See more
Company details
Information provided by various external sources
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
Contact info
Unit 3, 229 Derby Road,, DE21 6SY, Derby
- 01332 280887
- sales@eyetek.co.uk
- eyetek.co.uk
2.9
Average
317 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve had excellent service over many…
I’ve had excellent service over many years of dealing with them and would recommend without hesitation
December 4, 2018
Unprompted review
The best car tracker available don't…
The best car tracker available don't you get what you paid for well worth every penny. Staff are very friendly and helpful
December 3, 2018
Unprompted review
Excellent
I have used this company to obtain a range of recording items and have been delighted with the service and quality of their products.
December 2, 2018
Unprompted review
Great product will definitely order…
Great product will definitely order again from here again.
November 23, 2018
Unprompted review
Excellent customer service
Excellent customer service, they were very helpful with an issue I had regarding a camera I bought 2 years ago!
November 7, 2018
Unprompted review
Great company
Great company to deal with. Would deal with again and definitely recommend.
November 6, 2018
Unprompted review
Good product not the cheapest around…
Good product not the cheapest around but you get what you pay for.
November 6, 2018
Unprompted review
A reliable and honest company that I…
A reliable and honest company that I would have no hesitation in buying from again. I had a problem with an item I had purchased 11 months ago but Eyetek resolved it professionally and quickly.
October 13, 2018
Unprompted review
Good service
Good service, helpful, would like to see a better display at the office shop, a men likes to look round during a visit.
October 10, 2018
Unprompted review
Reply from Eyetek Surveillance
Dear Tony
Thank you for your review, we do not have a massive display at the shop as many of the items we sell are made to order.
Very helpful staff
October 2, 2018
Unprompted review
I recommend
I recommend the company for its excellent capabilities
September 25, 2018
Unprompted review
Poor quality pen .no spare refills.
September 23, 2018
Unprompted review
Reply from Eyetek Surveillance
Dear Irineu
I am sorry you feel this way about the product, we can send you spare refills if you wish or you can send it back for a refund,You have given our company a 2 star service review rather than the product which is done as a product review, I do hope you do not think the service we provide is only 2 star and as I said please feel free to return it if you are unhappy.
Regards
Phil Stevens
It is a wonderful and easy piece of…
It is a wonderful and easy piece of equipment. I purchased the wall clock and you couldn't see the camera even when looking for it. It did the job I needed it to do. The short video clips were of excellent quality.
September 21, 2018
Unprompted review
Reply from Eyetek Surveillance
Dear Elizabeth.
You have given us a 2 Star review is this because there is an aspect of our service you are not happy about as a 2 star service review means that we have given you poor service.
Regards
Phil Stevens
High quality equipment
High quality equipment, prompt delivery and very good customer support .
September 5, 2018
Unprompted review
Bang on with what they do will…
Bang on with what they do will definitely be using them again.
September 3, 2018
Unprompted review
The service that I needed
I needed a camera to catch a thief from the works safe. I pestered Eyetek with several email questions about size, concealment etc. I received prompt, patient, accurate and pragmatic replies - once I had made up my mind, delivery was next day. Simply cannot be faulted
August 19, 2018
Unprompted review
I really appreciate our delivery
I really appreciate our delivery. We selected several products and will be back for more.
We had an oik vandalising and stealing property. This equipment not only gave us immediate stress relief because we knew we were going to be able to prove who was doing it, but it is quite a relief to go from victim to secret squirrel and vindicated party.
I would also recommend the products for discreet installation for peace of mind or protection of an elderly person with carers or others that support them in their home.
Products are easy to use so long as you can go up a stepladder and use a drill.
Items arrive in plain outer and inner packaging so no one will know what is arriving.
August 16, 2018
Unprompted review
A good device for what I needed
A good device for what I needed. A bit of a fiddle to download full instructions but once it was understood, it was very easy to use. Quick delivery which I needed.
August 15, 2018
Unprompted review
Very efficient and helpful
July 31, 2018
Unprompted review
Fixed a problem that was not related to…
Fixed a problem that was not related to their product. Above and beyond.
July 29, 2018
Unprompted review
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