Simon is passionate about eyes, just what you really want and need in an optician. Extremely knowledgable and helpful in explaining the details of the eye to you. Making you at ease from the outset, w... See more
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Simon was very friendly, knowledgeable, and detailed. Was open and honest throughout the whole eye test appointment. I would highly recommend.
Best eye test I have ever had (I’m 46) with everything explained in excellent detail and above all, an honest assessment that resulted in me being told I don’t need glasses (where other opticians may... See more
Good service but glasses not perfect. I was recommended a type of glasses after giving my requirements, unfortunately not sure what I was recommended did the job as explained by optician, does 2/3 but... See more
Company details
Contact info
38 Hepscott Drive, NE25 9XJ, Whitley Bay, United Kingdom
- 0191 2903393
- info@eyeworksoptical.co.uk
- eyeworksoptical.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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A truly professional and perfect…
A truly professional and perfect experience from the eye health check to the choice of the right lenses for the specs. Timely delivery at the ned as well. Would highly recommend
Superb service
Superb service, extremely efficient and professional.
I had a very satisfactory experience, the best eye
examination ever. Every step of the test was explained.
Simon’s attention to detail was outstanding.
Great experience!
Really enjoyed my eye appointment, think that’s a first! Agree with all the reviews I had read prior to booking, it was really interesting to see scans of my eye and I came away feeling reassured and that I have learned a few things! Practical and informative advice and great service! Highly recommend.
Excellent service
Excellent service, the most thorough eye examination I’ve had. Second to none new technology, every thing was explained in detail. I Would definitely recommend using Eyeworks.
Fantastic establishment for an eye test
So glad I chose eyeworks optical after searching for a good practice for my first ever eye test. From the moment I walked through the door, Simon made me feel so at ease. He talked me through each and every process of the examination in a clear and concise manner. At no point did I ever feel like I did not understand what he was telling me. I literally could not have found a better place to have my eyes tested at, and would like to offer my wholehearted thanks to Simon for his professionalism in guiding me through the whole process. I would urge anyone who is looking to find a place to get their eyes tested to book an appointment at this establishment. A five star review from one happy new customer.
Great service highly recommend
Excellent service
Excellent friendly informative service. Would recommend
Amazing service and very helpful…
Amazing service and very helpful throughout. Thank you!
Impressive display of technical expertise.
AG review. Excellent service and very impressive display of Simons knowledge and experience. Use of Latest Technology along with clear explanation of results made me feel that the advice was genuine and personal.
Excellent service
Very impressive extremely professional service using latest technologies. Highly recommended.
Excellent service
Excellent service. The entire process was explained clearly to me & for the first time I was advised that what was necessary was corrective surgery & NOT a new prescription. In hindsight, I believe that this condition (cataracts) has been present for some time & I'm delighted that this has now been identified & will soon be remedied.
Excellent
Absolutely the best experience, next level customer service. Simon is very knowledgeable and patient and you can see that he loves what he's doing. Takes time to explain everything along the way. Equipment top. Service top. Can't wait to get my new glasses.
Fantastic professional
Took time to explain things and give options at every step of the way.
This is simply the best optician ever!
This is simply the best optician I have ever seen. Very professional, knowledgeable and kind. He has equipment that are only available in hospital. And all at an affordable cost. Thank you very much.
I wouldn’t go anywhere else
I wouldn’t go anywhere else. The best eye test with state of the art equipment, the service is fantastic professional and friendly, great value , quality products , very happy with my office lenses , highly recommend.
My daughter wanted contact lenses for…
My daughter wanted contact lenses for the first time and Simon was so patient helping her practice getting them in and out! He is always so lovely, and makes the appointments fun for the children.
First time I’ve used Eyeworks and they…
First time I’ve used Eyeworks and they were excellent , the whole process was explained throughout and any questions answered.
I would thoroughly recommend !!
My 1st time at Eyeworks and it’s been…
My 1st time at Eyeworks and it’s been the best of experiences with a top quality service from an optician that enthuses his profession and delivers the highest of standards. I can’t praise Simon Ferguson enough. I will use no other in the future.
Amazing … the technology used is so…
Amazing … the technology used is so informative, Simon took time to explain every element, really reassuring! I am so impressed , this was me first visit definitely won’t be my last. Best optician I have ever been to !
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