I would leave a ZERO but that wasn’t an option. My son left a hospital admission with a BMI of 16!!!! GI docs do not know how to treat Lyme Disease nor do ID doctors. My son ate food for the first tim... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This service was convenient, private, and professional. I have been quietly battling anxiety for years and eventually it became unmanageable. EZCare Clinic and Dr Bradley Noon were a big help. D... See more
Company replied
Compassionate and expedient care. The last thing I felt like doing when I was sick was sitting in a doctor’s office. Being seen from the comfort of home by a reliable and trustworthy healthcare profes... See more
Company replied
Tulani Johnson is amazzzing!!! Listens and gives honest advice without judgement. Got my prescription filled no problem. I was sent a promo code but am having trouble now since pge refreshed and i no... See more
Company replied
Company details
Written by the company
EZCare Clinic is a trusted leader in online mental health care across the United States. Our mission is to redefine access to quality mental health support by making it affordable, accessible, and stigma-free for everyone. At EZCare Clinic, our team of licensed and experienced medical professionals provides comprehensive care for ADHD/ADD, anxiety, depression, insomnia,OCD, Emotional Support Animal letters, and weight management.Every treatment plan is personalized to fit your needs, helping you receive the right care and medication without unnecessary delays. Through our telehealth platform, patients can easily connect with licensed providers, receive evaluations, and get prescriptions—all from the comfort and privacy of home. We offer flexible online appointments and a streamlined process that saves you time and eliminates the long waits typical of traditional clinics. Choosing EZCare Clinic means choosing a caring, professional team dedicated to your well-being. Our goal is to make reliable, confidential, and high-quality mental health care available to everyone, wherever they are. EZCare Clinic is part of the MEDvidi network, a trusted provider of online mental health and wellness care across the U.S.
Contact info
1884 MARKET ST , 94102, San Francisco, United States
- 4159660848
- help@ezcareclinic.io
- ezcareclinic.com
3.4
Average
411 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a lot of problems with finding a…
I had a lot of problems with finding a pharmacy to fill my prescription and they helped me when I couldn't find one I've been going here for months and it's helped a lot I would definitely recommend it
August 15, 2023
Unprompted review
Reply from EZCare Clinic
Dear Leavenowittness,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
MEDvidi experience
Dr Robin Snead is the doctor that I saw and talk about someone who knows her craft. Truly cares about her patients and offers great advice on your wellbeing. I'll be with them as long as they ll have me. Keep up the good work MEDvidi !
August 14, 2023
Unprompted review
Reply from EZCare Clinic
Dear Rob Wargin,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Reply from EZCare Clinic
Dear Consumer,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
My emotions and mental health were not important to EZCare.
My emotions and mental health were not important to EZCare.
I have compound ptsd and have had the same female dr since the beginning. My dr was not “available.” The one request I had was to not have a male doctor. It is a trigger for a reason. That was not important to them. They ignored my request and assigned a male doctor. I told them this would not work, FOR MY MENTAL HEALTH, I needed a female doctor. They told me no worries. The next day, I get a phone call, it is a male doctor— AS A SURPRISE PHONE VISIT.
He was also offices out of Austin which is too far away for my controlled meds for me, in Houston- the pharmacies here are REFUSING to fill because it is too far away. The ones that would, are out. I
have used EZMed for 6 months. They do not use video calls, as they are supposed to, the doctor’s visits are a joke, lasting less than 5 minutes. It wasn’t that bad when I had my assigned doctor, she made it a point to get health history and such.
I also paid extra for “better script management.” This has not happened. They ignore my requests. Im on week 3 of no meds and am at a serious risk of stroke from cold turkey removal of medication. They will not answer me back. They do not care for your mental health. It took a lot of mental and physical stress to get me to write a review online. PLEASE, please do not trust your mental and physical health to this company. They are not here to help patients, they are of course, as they have reminded me now, a business. They took my money, have ignored my requests for help, ignored the one trigger that I told them was the MOST important and have left me without my medication and have refused to change the doctor to a closer doctor and have refused to answer messages to correct this issue.
July 26, 2023
Reply from EZCare Clinic
Dear Shayna Warrick,
We appreciate you bringing this issue to our attention. We assure you our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you.
You are hereby requested to please contact our clinic at help@ezcareclinic.io so that one of our representatives can discuss your concerns in more detail.
Again, Thank you for giving us your valuable feedback, and look forward to hearing from you soon.
Regards
EZCare Clinic.
Great Experience!!
The experience was great. The whole process was very smooth, excellent customer service. Dr. Maldonado was very profesional and knowledgeable; she was able to acknowledge and address my situation with expertise.
August 10, 2023
Unprompted review
Reply from EZCare Clinic
Dear Frankie Arias,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
This service was convenient
This service was convenient, private, and professional. I have been quietly battling anxiety for years and eventually it became unmanageable. EZCare Clinic and Dr Bradley Noon were a big help. Dr. Moon was also local which made me feel a lot better. This service is for people who actually need it.
August 9, 2023
Unprompted review
Reply from EZCare Clinic
Dear Michael Maloy,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Felt heard and understood
Felt heard and understood, very glad I chose this service, thank you Dr. Noon
August 8, 2023
Unprompted review
Reply from EZCare Clinic
Dear Ash N,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Very grateful
They promptly rectified my issues with my initial visit and I had an awesome visit!
August 3, 2023
Unprompted review
Reply from EZCare Clinic
Dear Deasha,
We appreciate you bringing this issue to our attention. We assure you our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you.
You are hereby requested to please contact our clinic at help@ezcareclinic.io so that one of our representatives can discuss your concerns in more detail.
Again, Thank you for giving us your valuable feedback, and look forward to hearing from you soon.
Regards
EZCare Clinic.
Easy to work with
Easy to work with. Prompt responses and I was very pleased with my experience
August 2, 2023
Unprompted review
Reply from EZCare Clinic
Dear Aaron Martin,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
They will right their wrongs
I recently wrote a negative review due to an issue I had getting my prescription in a timely manner. I have since deleted the negative review. While over the past year of being a customer, I have had some issues, I will admit that EZ care did make it right each and every time. I would like to apologize to EZ Care for reacting negatively. I do wish the customer service was a little bit quicker with their resolutions, however, I will admit they always eventually correct issues which I bring to their attention. On a more positive note, this company is very non judgmental and they will help you in cases where other providers will not. Thank you for putting up with me, EZ Care. I will stay loyal with my patronage.
August 2, 2023
Unprompted review
Reply from EZCare Clinic
Dear Nathan Gammell,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
AMAZING EXPERIENCE
This has been the easiest, stress-free way for me to get help that I actually needed in Ohio that I have been able to find. I was promptly scheduled for an appointment, Dr. James Reichmann was amazing in listening to my concerns, my issues and getting me a great plan! I had my prescription within 2 to 3 hours!! Great experience, I will continue using! Thank you EzCare/Medvidi
August 2, 2023
Unprompted review
Reply from EZCare Clinic
Dear Krissy Layne,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Dr. Jimmy Reichman is the absolute best!!
Dr. Jimmy Reichman has been a true lifesaver for me. He balanced all my medications out the way they work best for me, and I have been able to live a normal lifestyle and I am accomplishing things that I have put off for years. If I could give 10 stars I absolutely would. Thank you Dr. Jimmy
July 6, 2023
Unprompted review
Reply from EZCare Clinic
Dear Brandie Blaylock,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Happy for first time in a long time!
I am thankful that I finally decided to put myself first and get the help that I desperately needed. I have been putting off seeing a professional for close to a decade. I tried every nootropic , vitamins OTC and " magic"supplement known to man but nothing ever worked. It was getting hard for me to function. My self-esteem was so low because I was unable to be the Mom, the Wife , friend etc that I really wanted to be. The Doctor at EZCare Clinic listened to my symptoms, and was able to come up with a solution that worked !! I felt she really understood !She got it even though it was hard for me to put into words. I really urge anyone suffering in silence to give this a try. Being able to finish what I started for the first time in forever really makes me proud of myself ! My kids noticed that I'm much happier and I don't feel like a waste of space anymore! Thank you easy care for letting me get back to living my life ! It's never too late to put yourself first and take care of your mind.
July 27, 2023
Unprompted review
Reply from EZCare Clinic
Dear Tammie L Paquette,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Saw dr ambrosio Romero 6 days ago
Saw dr ambrosio Romero 6 days ago. He was great, he listened, and was fast about the process however after receiving my meds the anxiety meds prescribed have not helped once so ever. I have called 3 times now. They have told me they have let the dr know but I have had no call text or email back. I’m starting to feel hopeless as the reason for the appointment was to get help with anxiety. I’ve been off of work the past two days just waiting for a call. If someone can please contact Justin Ruth back I’d greatly appreciate it
July 20, 2023
Unprompted review
Reply from EZCare Clinic
Dear Justin Ruth,
We appreciate you bringing this issue to our attention. We assure you our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you.
You are hereby requested to please contact our clinic at help@ezcareclinic.io so that one of our representatives can discuss your concerns in more detail.
Again, Thank you for giving us your valuable feedback, and look forward to hearing from you soon.
Regards
EZCare clinic.
Very compassionate clinic
Very compassionate clinic. They listened to me and my personal issues and proffesionally provided the necessary treatment. Most brick and mortar clinics don't even provide half the effort that this team does. Those places treat thier business as a revolving door of peoples problems and add more stress. In the end you walk out feeling like a statistic. That is if you are even lucky to get an appointment. From confirming the appointment to following up with me every step of the way, words can't describe how perfect they made my treatment and made my experience grand. Thank you from the bottom of my heart for listening to me with both ears open and making me feel whole again. A truly wonderful group of doctors and care teams.
July 22, 2023
Unprompted review
Reply from EZCare Clinic
Dear Steve G,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Really caring and non judgmental care
Really caring and non judgmental care. Very satisfied with my experience
July 20, 2023
Unprompted review
Reply from EZCare Clinic
Dear S.G,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Finally, a place with REAL help and genuine staff.
EZCare Clinic has been the best and most helpful place during these difficult times. I began using this company a couple months ago and already feel heard and helped, thanks to Dr. Oleksyuk and Dr. Reichman.
But the one issue I have run into was that I was going to run out of a prescription that would have induced severe withdrawal if I wasn’t seen in time, which is extremely dangerous and concerning on their end.
So I reached out.
The original appointment scheduled for me was 5 days after my medication would have run out. Lina, the patient care executive, was awesome when she quickly (as in within 30 minutes) helped me (via phone call) schedule a very important appointment as soon as possible, which was the next day!!
Despite other reviews I have read mentioning theres a certain “casual” nature and lack of urgency with the approach of some providers, they do not reflect my experience and understanding of what this company can and will do for you. My providers are awesome, and even make me laugh, which is a difficult thing to do!
Thank you EZCare for all you do for me and helping to improve my mental health. And a special shout-out to Lina, she deserves some recognition!
July 23, 2023
Unprompted review
Reply from EZCare Clinic
Dear Timothy L,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
It was a very easy process and the…
It was a very easy process and the doctor was very thorough with my evaluation. My anxiety and panic attacks are awful and I needed help.
Thank you for assisting me!
July 20, 2023
Unprompted review
Reply from EZCare Clinic
Dear Debra,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Had a great initial experience and have…
Had a great initial experience and have a follow up appointment scheduled. Would highly recommend for friends and family to make an appointment. They listen to your needs and treat you like a person while treating you like a patient. The regimen I was put on has been working very well.
June 30, 2023
Unprompted review
Reply from EZCare Clinic
Dear Beau Hopkins,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
The video appointment was great and…
The video appointment was great and very professional. My experience was satisfactory for sure.
I’m
July 17, 2023
Unprompted review
Reply from EZCare Clinic
Hello Tyler Lea,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@ezcareclinic.io if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.