I would leave a ZERO but that wasn’t an option. My son left a hospital admission with a BMI of 16!!!! GI docs do not know how to treat Lyme Disease nor do ID doctors. My son ate food for the first tim... See more
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See what reviewers are saying
This service was convenient, private, and professional. I have been quietly battling anxiety for years and eventually it became unmanageable. EZCare Clinic and Dr Bradley Noon were a big help. D... See more
Company replied
Compassionate and expedient care. The last thing I felt like doing when I was sick was sitting in a doctor’s office. Being seen from the comfort of home by a reliable and trustworthy healthcare profes... See more
Company replied
Tulani Johnson is amazzzing!!! Listens and gives honest advice without judgement. Got my prescription filled no problem. I was sent a promo code but am having trouble now since pge refreshed and i no... See more
Company replied
Company details
Written by the company
EZCare Clinic is a trusted leader in online mental health care across the United States. Our mission is to redefine access to quality mental health support by making it affordable, accessible, and stigma-free for everyone. At EZCare Clinic, our team of licensed and experienced medical professionals provides comprehensive care for ADHD/ADD, anxiety, depression, insomnia,OCD, Emotional Support Animal letters, and weight management.Every treatment plan is personalized to fit your needs, helping you receive the right care and medication without unnecessary delays. Through our telehealth platform, patients can easily connect with licensed providers, receive evaluations, and get prescriptions—all from the comfort and privacy of home. We offer flexible online appointments and a streamlined process that saves you time and eliminates the long waits typical of traditional clinics. Choosing EZCare Clinic means choosing a caring, professional team dedicated to your well-being. Our goal is to make reliable, confidential, and high-quality mental health care available to everyone, wherever they are. EZCare Clinic is part of the MEDvidi network, a trusted provider of online mental health and wellness care across the U.S.
Contact info
1884 MARKET ST , 94102, San Francisco, United States
- 4159660848
- help@ezcareclinic.io
- ezcareclinic.com
3.4
Average
411 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Great customer service on the helpline
They have great customer service on their helpline. Any issue I have had with my medication or my pharmacy has been handled by employees who genuinely care about my happiness and solving the problem. I get a call back the same day if I hang up the phone while I’m waiting for someone to pick up. I also enjoy the fact that I can just send a text message to the helpline if I don’t feel like talking to someone and I get a response within an hour most of the time. My doctor has helped me a lot but I do wish that she was more attentive when it comes to answering the helpline’s reminders. I had to wait 2 weeks for her to switch a medication that wasn’t working because she wasn’t answering the messages they were sending to her.
July 7, 2023
Unprompted review
Reply from EZCare Clinic
Dear Trina,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Reply from EZCare Clinic
Dear Taylor Herrmann,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
It was so fast just perfection..highly…
It was so fast just perfection..highly recomend..
July 6, 2023
Unprompted review
Reply from EZCare Clinic
Dear Roger Wilkinson ,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Very convenient and stress free
Very convenient and stress free
Dr Astor was very nice and pleasant and made it very easy to get my prescription. Thank you again!
July 6, 2023
Unprompted review
Reply from EZCare Clinic
Dear Wali Rehman ,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Tulani Johnson is amazzzing!!
Tulani Johnson is amazzzing!!! Listens and gives honest advice without judgement. Got my prescription filled no problem. I was sent a promo code but am having trouble now since pge refreshed and i no longer can use it i need a refill so if anyone can help that would be awesome. I will send my phone number or you may have on file under bradley Henderson
Im available now to talk.
June 6, 2023
Unprompted review
Reply from EZCare Clinic
Dear Bradley Henderson,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
The doctor was very easy to talk to and…
The doctor was very easy to talk to and listened to me. He was very knowledgeable and asked a lot of questions.
July 6, 2023
Unprompted review
Reply from EZCare Clinic
Dear Susan Halpin,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
EZ Care Works for Me!
EZ Care is convenient and reliable for me. All virtual and professional. I’ve used them a year or more already and am satisfied. Thx!
July 5, 2023
Unprompted review
Reply from EZCare Clinic
Dear RegGuy,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Rx in hand in less than 48 hours
The best experience with an online clinic I have had. From booking my appointment to picking up my prescription in less than 48 hours! A great service especially if you are between insurances or waiting to get into see a local provider. I will recommend EzCare / MedVidi to anyone in a similar situation as me!
July 3, 2023
Unprompted review
Reply from EZCare Clinic
Dear Levi Pirkle,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Convenient and good doctor who helped…
Convenient and good doctor who helped me with the correct prescriptions.
June 26, 2023
Unprompted review
Reply from EZCare Clinic
Dear Joseph Barge,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
SCAM SCAM SCAM
DONT USE THESE PEOPLE. THESE ARE ALL FAKE REVIEWS. LOOK AT BBB. THEY ARE NOT ACCREDITED. FAKE FAKE FAKE.
This is a scam. I guarantee it. They will take your money but not schedule an appointment. They wil say your appointment will have to be verified, even though you never pick one. If you ask for a refund, they will forward you to the refund department- but no one will be working in that department today.
DON’T USE THESE PEOPLE. ALL FAKE REVIEWS.
June 30, 2023
Unprompted review
Reply from EZCare Clinic
Dear Eric M,
We appreciate you bringing this issue to our attention. We assure you our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We would like the opportunity to rectify this situation and help make it right for you.
You are hereby requested to please contact our clinic at help@medvidi.com so that one of our representatives can discuss your concerns in more detail as we couldn't find any records.
Again, Thank you for giving us your valuable feedback, and look forward to hearing from you soon.
Regards
EZCare Medical.
Exceptional care team!
Wonderful ßtaff and exceptional physicians and their staff who truly listen to you, and explain your options with your preferences in mind. My physician and his assistant have helped me through one of the hardest times in my life and I owe Ez Care and the Mediteam plus physicians, for it. Thank you!!
June 30, 2023
Unprompted review
Reply from EZCare Clinic
Dear Chelsea Crouch,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
I love my doctor the fast paced…
I love my doctor the fast paced experience and treatment.
June 28, 2023
Unprompted review
Reply from EZCare Clinic
Dear Natasha Devries,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
The doctor was easy to talk with
The doctor was easy to talk with, he listened and we agreed on a treatment. This is was a great option for me as I don't like to leave the house unless absolutely necessary. My prescription was ready that evening. I will be using your service often.
June 23, 2023
Unprompted review
Reply from EZCare Clinic
Dear Melaniel L Garcia,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Positive experience in every aspect
I won’t lie, I was a bit skeptical about this process, especially having to pay for the visit before knowing the outcome. But I could not have been more pleased with my experience. I had a prior prescription for years, but my local physician retired. I was struggling to find a replacement doctor and stumbled upon this as an alternative during my search. I literally was able to pick up my script at a local CVS within 90 minutes of my appointment. I would absolutely recommend and will without a doubt be a returning customer.
June 26, 2023
Unprompted review
Reply from EZCare Clinic
Dear Megan,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Couldn’t be happier
Couldn’t be happier, punctual, always checking on me, very thorough w does and do nots, listened to everything I had to say and had answers for all my questions! 5 stars all day long I’m so thrilled to have found the right provider for me! Thank you for everything!
June 15, 2023
Unprompted review
Reply from EZCare Clinic
Dear Dave DiGiovanni,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
I felt this was a great and convenient…
I felt this was a great and convenient process. The communication via text about my appt time, confirmation, follow up and where my meds were going was great. I had Dr Aseem Ali and I felt he listened to my concerns. I would recommend this service.
June 21, 2023
Unprompted review
Reply from EZCare Clinic
Dear Melanie,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
Reply from EZCare Clinic
Dear Ronald Minnick,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
I Love This Place and the Drs are so…
I Love This Place and the Drs are so Amazing. They Care so much about their patients and their well being. They are attentive and make you feel so comfortable
June 22, 2023
Unprompted review
Reply from EZCare Clinic
Dear Crystal Hawkins,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
On time and very knowledgeable
June 14, 2023
Unprompted review
Reply from EZCare Clinic
Dear Tyler Bott,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
My experience with this company and the…
My experience with this company and the Dr.s was great. The customer service was excellent. Every time I had a concern about my appointment the scheduling and customer service were outstanding! The doctors care and listen to you. My only issue was with having to be rescheduled a series of times for the same appointment as the providers kept canceling out ! But like I said customer service and scheduling were great to help. And my prescriptions have been sent on the same day as well! Awesome. I think there should be discounts for people who are returning patients every month....just a suggestion. Like a "loyalty point program ". Thank you for all the help!
June 21, 2023
Unprompted review
Reply from EZCare Clinic
Dear Kimberly Gozdzik,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Thank you for your review. We will share this with our team to let them know how they are doing.
You can always reach out to us at help@medvidi.com if you face any issues in the future.
We are grateful that you took the time to leave us a review. Your feedback helps us improve service for everyone.
Regards,
EZCare Clinic.
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