EZContacts.com Reviews 46,668

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 8,548 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent pricing, noting that products are often significantly cheaper than elsewhere, with many appreciating the competitive rates and lack of hidden fees. People are also very satisfied with the wide selection of products available. Many consumers praise the fast shipping and efficient processing of orders, often receiving their items sooner than expected. However, some people experienced issues with delivery, including delays or packages not arriving as scheduled. There were also instances where customer service was not helpful, with some reviewers reporting difficulties in resolving issues or receiving refunds for shipping. A few customers also mentioned delays in shipping out-of-stock items, making the ordering process more tedious.

What people talk about most

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease of ordering,... See more

Product

People report ambiguous experiences with product. Many customers praise the product quality, timely delivery,... See more

Price

Consumers express satisfaction with the pricing, often finding it very reasonable and competitive compared to... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping and timely... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers express dissatisfaction, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No shipping! Quick Delivery! Only wish UPS driver (not positive about which carrier) had delivered package to the door. Package left on front sidewalk, yes, but close to the road, probably 25' away... See more

Company replied

Rated 4 out of 5 stars

Everything was great! Price, fast free shipping and variety. The only thing I wish the company would offer or request from the various vendors is the national rebates that are available to customers... See more

Company replied

Rated 4 out of 5 stars

Heard good things about EZContacts and would say I am overall a satisfied customer. Their prices are very reasonable and competitive, just be aware that there can be a bit of a delay in shipping out o... See more

Company replied

Rated 5 out of 5 stars

SERGIO was amazing with his calm patience during my purchase of RAYBAN PUFFER black sunglasses with ultra black lenses size 50. He answered all of my questions and was very professional. Called back... See more


Company details

  1. Glasses Store
  2. Contact Lenses Supplier
  3. Sunglasses Store

Written by the company

EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses. Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place. And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names. Whether you need advice before you place your order or require assistance on a current order, EZContacts opticians and helpful staff are here for you through the entire process. Moreover, at EZContacts we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses. Please visit EZContacts.com for more information. Thank you


Contact info

4.0

Great

TrustScore 4 out of 5

47K reviews

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Rated 4 out of 5 stars

u had the size i need ihave small face…

u had the size i need ihave small face so its hard to find sunglasses to fit me thank u.

May 13, 2026
EZContacts.com logo

Reply from EZContacts.com

Thank you for reaching out and providing feedback. We're always working to improve the user experience, and your insights are valuable as we strive to ensure continued customer satisfaction.

Please don't hesitate to reach out to us at any time should you have any further questions or issues.

Rated 5 out of 5 stars

I would recommend anyone needing frames…

I would recommend anyone needing frames go to EZContacts web site. They have the best prices and a large selection of frames . I got my frames for half the price others charged, and received them within a couple days of ordering. Thank you EZContacts for great prices and fast shipping of items as well as your large selection to choose from. Love the Oakley frames.

April 30, 2026
Rated 1 out of 5 stars

You are sending me an experience…

You are sending me an experience…
I ordered sunglasses 8 days ago . I have yet received them. Respectfully speaking I cannot respond without receiving the product. Thank You.

May 13, 2026
EZContacts.com logo

Reply from EZContacts.com

Thank you for your review.

Your order is currently in transit, and delivery timing is now dependent on the selected shipping method and carrier updates. We appreciate your patience while it makes its way to you.

The review request was sent automatically as part of our system once the order was processed. We truly understand that it is difficult to provide feedback before receiving the product, and you are absolutely welcome to wait until the item arrives and you have had the opportunity to review it at that time.

If you would like any assistance with tracking or delivery details, we are here to help.

Rated 5 out of 5 stars

I purchased on Monday and look to be…

I purchased on Monday and look to be receiving this on Friday, so that is a very FAST turn-around. Very happy about that. Also, good discounts for returning customers via coupons etc... help a ton on a monthly basis. Thank ou!

May 13, 2026
Rated 1 out of 5 stars

I have tried multiple times to contact…

I have tried multiple times to contact and stop auto ship but I keep getting contacts and charges

May 13, 2026
EZContacts.com logo

Reply from EZContacts.com

Thank you for your feedback. We are sorry to hear about the frustration with the subscription and any confusion regarding the recurring charges.

We can confirm that one of our representatives was already in contact with you and the subscription order was canceled on your behalf. This was completed to ensure no further auto-shipments would continue.

We understand how important it is to have full control over your account and appreciate you bringing this to our attention. If you need any further assistance or would like us to review your account again, please feel free to contact us at help@ezcontacts.com
and we will be happy to help.

Rated 5 out of 5 stars

Quick & easy process

Quick & easy process. Virtual try on helped me find what I wanted since I live in a town with little to no options. Quick processing & shipping. Comfortable new glasses. Thanks!

May 7, 2026

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