Solstice Sunglasses Reviews 66

TrustScore 2.5 out of 5

2.6

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with their orders, frequently reporting issues such as unfulfilled items, lack of updates, and extended waiting times for products that never arrived. Reviewers also found the customer service to be largely unhelpful and unresponsive, with many struggling to get assistance or receive proper communication regarding their purchases. However, some people were satisfied with the service they received, highlighting positive interactions with customer care and efficient handling of their items. A few other people also felt that the product quality was excellent, with sunglasses arriving as described and meeting their expectations.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers express satisfaction, praising the variety... See more

Order

Consumers find order experiences to be largely negative. Many reviewers report significant delays, with some... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the exceptional, amazing,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast, friendly, and... See more

Based on these reviews

Rated 3 out of 5 stars

Wish processing/shipping times were faster. I don't need Amazon shipping speed, but having to wait almost two weeks for your order is a bummer!

Rated 4 out of 5 stars

Very good product ,happy and satisfied the way they handle my item ,on time delivered ,look fancy !love it! Thanks

Rated 1 out of 5 stars

Unfortunately my glasses have yet to ship at 12 days out. After 4 emails, I finally received a response informing me that they were sold out. They offered to send another pair but failed to respond to... See more


Company details

  1. Sunglasses Store
  2. Clothing Store
  3. Fashion Accessories Store

Information provided by various external sources

Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

66 reviews

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Rated 3 out of 5 stars

Okay

Wish processing/shipping times were faster. I don't need Amazon shipping speed, but having to wait almost two weeks for your order is a bummer!

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with this…

I had an amazing experience with this online glasses company! The service was excellent—fast, friendly, and very professional. They offer a huge variety of styles and designs, making it easy to find the perfect pair. Highly recommend to anyone looking for quality glasses and great customer care.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Not sure this is even legitimate

Not sure this is even legitimate. The the order confirmation came from some weird email address and there was not Us solstice sunglasses.com domain. I wrote back to customer support to confirm and the ticket was immediately closed. I have not received the items but will circle back here if I ever do and it’s not rip off.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great price

I was looking for new frames for my prescription glasses and found a great price for the ones I was interested in. Previously purchased another pair of sunglasses. Came in on time and well packaged , zero issuse .
Thank you !

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Your site is almost to be perfect!

Everything was easy and clear to made it, just only one more thing you need to add at your site online to be perfect, give to your customer the option at checkout the opportunity to split payment when customers wants to pay with more than one method payment.

March 14, 2026
Unprompted review

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