I received a pair of beautiful Ralph Lauren sunglasses that I requested. unfortunately they do not fit. I am hoping I may return and obtain an RMA request number to reorder. Kindness, Perri Williams... See more
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Review summary
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Placed my order on July 10th, it’s been 4 weeks now since and I still haven’t received my order. Sort of disappointed with how long it’s taking. The only good thing I can say is that customer suppor... See more
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The price of the purchase was EXCELLENT! The merchandise was FAB the packaging, the presentation was A1! Even the communication from tracking and shipping was GREAT! Only thing that I didn’t like wa... See more
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These glasses are durable as I'd hoped. I wear only at home. Over the last few years, I got into the habit of breaking one of the rims of my spare and later my primary glasses after I kept unintention... See more
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Company details
Information provided by various external sources
Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Contact info
5th Avenue 665, 10022, New York, United States
- solsticesunglasses.com
3.1
Average
509 reviews
Asks customers to review
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I ordered a pair of sunglasses two…
I ordered a pair of sunglasses two weeks ago, I haven’t received any shipping updates and I am starting to worry if I bought from a fake company/website.
September 2, 2026
Reply from Solstice Sunglasses
Hi,
Thank you for sharing your feedback. We understand your concern about not seeing shipping updates and appreciate the opportunity to clarify.
This specific frame typically has a processing timeframe of 10–14 business days before shipment, and your order is still within that timeframe. We are actively working to get it shipped as soon as possible. Once it ships, you will receive a confirmation email with the tracking information.
We appreciate your patience and hope to provide you with a smooth experience from here on.
Good pricing but absolutely the slowest…
Good pricing but absolutely the slowest fulfillment i have ever experienced. Has taken over two weeks to ship an "in stock" single pair of sunglasses. Still not here. Have witten to customer service multiple times, get a response of "a few more business days" each time. Won't order from here again.
September 2, 2026
Reply from Solstice Sunglasses
HI,
Thank you for sharing your feedback. We’re sorry for the slight delay with your order and understand your frustration with the longer-than-expected fulfillment time.
We’re glad to confirm that your order has now shipped, and we have sent you a shipping confirmation email with the tracking information. You can use the tracking details provided to follow the shipment’s progress.
We appreciate your patience and apologize again for the inconvenience. We are continuing to work on improving our fulfillment times and providing faster service.
Easy shopping
Shipped quickly. Product as expected. No issues. Would purchase from here again.
September 2, 2026
Reply from Solstice Sunglasses
Hi,
We're so glad to hear that your order arrived quickly and met your expectations! We appreciate your positive feedback.
No update on order
September 16, 2026
Reply from Solstice Sunglasses
Hi,
Thank you for sharing your feedback. We understand how important it is to receive your glasses as soon as possible. This specific frame has a processing timeframe of approximately 10–14 business days before shipment. We’re closely monitoring orders and always do our best to have them shipped as soon as possible. We appreciate your patience and understanding.
Easy website to navigate
Easy website to navigate; great prices; and easy check-out!
September 15, 2026
Reply from Solstice Sunglasses
Hi,
We are so happy to hear you found our website easy to navigate and appreciated our pricing and checkout process. Thank you for your wonderful feedback!
Going on day two
Going on day two, for 1-3 day shipping, they haven’t even prepared the order yet to ship.
September 13, 2026
Reply from Solstice Sunglasses
Hi,
We’re sorry that your order did not meet the expected timeframe. We understand how frustrating it can be to see the shipping window approaching while your order is still being prepared. We are working to get your order shipped as soon as possible and are always working to improve our processing times. We appreciate your patience and understanding.
Service met my expectation with the…
Service met my expectation with the exception that you have the billing and shipping addresses reversed.
September 15, 2026
Reply from Solstice Sunglasses
Hi,
Thank you for your feedback, and we’re sorry for the inconvenience regarding the billing and shipping addresses. We’d be happy to help you correct this. Please reach out to our Customer Support team at customersupport@solsticesunglasses.com, and we’ll be happy to assist you.
My glasses still haven’t arrived
My glasses still haven’t arrived, but it says it was delivered
September 3, 2026
Reply from Solstice Sunglasses
Hi,
We’re sorry for any confusion regarding the delivery status. The Shop App may sometimes display an incorrect or confusing status. According to our records, your order has not yet been delivered and is still within the expected 7–10 business day timeframe from the date it shipped. You received a shipping confirmation with the tracking information, and we’re continuing to monitor the shipment until it reaches you. Thank you for your patience and understanding.
Over a week went by and I have still…
Over a week went by and I have still not gotten a notification my order has even shipped.
September 5, 2026
Reply from Solstice Sunglasses
Hi,
Thank you for sharing your feedback. We understand your concern regarding the shipping update. Your order is still within the 7–10 business day processing timeframe stated on our website before shipment. We are working to have your order shipped as soon as possible and will send your shipping confirmation and tracking information once it ships. We appreciate your patience and understanding.
Reply from Solstice Sunglasses
Hi,
Thank you for your review. We’re sorry to hear that your order took longer than expected. Your order experienced a slight delay due to the holiday, but it is now scheduled to ship very soon. We appreciate your patience and understanding, and we’re always working to improve our processing and shipping times.
Never received product
My order has been stuck on being prepared for shipping for over a month
August 11, 2026
Unprompted review
Reply from Solstice Sunglasses
Hi,
We’re sorry for the extended wait and understand how frustrating it can be to see an order remain in preparation for so long. Your order experienced an unexpected processing delay, but it is now scheduled to ship within the next 1–2 business days. We appreciate your patience and are always working to improve our processing and shipping times.
It's ridiculous that I ordered these…
It's ridiculous that I ordered these sunglasses over 2 weeks ago and they haven't even been shipped yet. I find it interesting that you're reaching out for my review without even sending them to me. Obviously, I have no idea how I feel about the actual product.
August 31, 2026
Reply from Solstice Sunglasses
Hi,
We understand your frustration and appreciate you sharing your feedback. Your order is currently still within the processing timeframe provided at checkout, which is 10–14 business days before shipment. Once your order is ready to ship, tracking information will be provided. We appreciate your patience while we complete the processing of your order.
Never received the sunglasses I paid…
Never received the sunglasses I paid for and ordered. This company is a scam.
August 31, 2026
Reply from Solstice Sunglasses
Hi,
We’re sorry to hear about your experience. We understand the concern when an order has not yet shipped. Your order is currently within the 10–14 business day processing timeframe provided at checkout. This timeframe is for processing before shipment, and tracking will be sent as soon as your order ships. Thank you for your patience.
Worst shipping experience ever.
Got a pair of glasses on a sale as a birthday present.
Took them a week to refund me! No explanation no compensation. Just a big middle finger and an inevitable-late gift.
I would suggest NO ONE orders from here.
Actual GARBAGE.
September 7, 2026
Reply from Solstice Sunglasses
Hi,
We’re sorry to hear about your experience. We understand how disappointing it is when an order is canceled and refunded, especially when the sunglasses were intended as a birthday gift. We regret that the experience did not meet your expectations. We appreciate your feedback and are always working to improve our processing and communication so we can provide a better experience for our customers.
Reply from Solstice Sunglasses
Hi,
We understand your concern regarding the shipping timeframe. The 7–10 business day timeframe is the expected processing and shipping timeframe for this particular product, as stated at checkout. We appreciate your patience and understanding while we work to complete your order within the provided timeframe.
Reply from Solstice Sunglasses
Hi,
We’re sorry for the delay and understand your concern about not having received tracking information yet. Your order is scheduled to ship today, and tracking information will be provided once it has shipped. We appreciate your patience and understanding.
Easy searching good selection & price
September 13, 2026
Reply from Solstice Sunglasses
We're so happy to hear you found our selection and prices to your liking, and that your search was easy! Thank you for sharing your positive feedback with us.
My new sunglasses arrived on time
My new sunglasses arrived on time and, of course, were the correct product. The online purchasing process was quick and easy.
September 5, 2026
Unprompted review
Reply from Solstice Sunglasses
We're so glad to hear your new sunglasses arrived promptly and were exactly what you expected! We appreciate your positive feedback on our easy online purchasing process.
Detroit
Fast and easy love the color of the eyewear hope the delivery service is fast so far so good and thank you
September 12, 2026
Reply from Solstice Sunglasses
Hi,
We're so happy you love the eyewear's color and found the process easy! We appreciate your kind words and look forward to your continued satisfaction.
Very bad.I didnt receive the product
September 11, 2026
Unprompted review
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