Ezilend Reviews 2,324

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often noting how they go above and beyond to secure suitable solutions. The service provided is frequently described as excellent, with many appreciating the clear explanations and constant updates throughout the process. People highlight the smooth and stress-free user experience, emphasizing the efficiency and ease of obtaining loans. The customer service is highly regarded for its responsiveness and the personalized approach taken to meet individual needs, with many consumers commending the quick response times.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently describe the... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

EziLend is all about making finance easy and loans more personal. Whether Personal or Business, apply now and get pre-approval today. That’s easy!

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Tourer.

Craig made it very easy for me.Nothing was to much trouble,I would highly recommend &use him again.

August 10, 2025
Rated 5 out of 5 stars

Very helpful.

Very good customer service. So quick and easy to progress to the next stage. You get an answer for the loan within two days.

August 11, 2025
Rated 5 out of 5 stars

5 star review for Mel

Mel was amazing, I was very worried about my credit history affecting my application. I had no savings or anything to put as a deposit upfront for a car, due to personal circumstances. But I still applied to try anyway because I have a job and that was my only hope. I applied for finance in the morning, before I knew it I got a call from Mel hours later, advising she was able to get me approved for a car loan that same day. Mel was able to find me finance that best suited my needs. I didn't have the best credit score but she was still able to make it happen. I felt I could talk openly to her about other loans I had. She was very friendly and her process was fast. She was very approachable and I felt comfortable being able to reach out to her for any questions through out the process. Mel had always kept me updated on the application too. She was very understanding of my circumstances. She created a safe space for me to be able to openly talk to her about my finances. I felt like I had already known Mel. She also introduced me to a very nice car salesman. They both worked together to help me find the best car for me and my children. Mel turned my life around, this really meant alot to me. Mel went above and beyond to make sure I would find the right car. Mel even organised the car insurance for me. She made the whole process easy. I will definitely be going back to Mel again for finances in the future. I've already recommended Mel and the Ezilend team to my friends and families. She is by far the best I've come across. Thank you Mel for making one of my dreams come true.

Jess

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

One happy customer

Mel at Ezilend was so good to deal with. Went above and beyond to help me out at a time in need. Will definitely recommend her to my friends and family

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Craig from Ezilend was bloody awesome…

Craig from Ezilend was bloody awesome to deal with, he definitely went above and beyond to get my finance approved as quickly as possible and I will definitely deal with Craig again.
Couldn't be happier.
5 stars for sure

July 18, 2025
Unprompted review

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