Ezilend Reviews 2,324

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often noting how they go above and beyond to secure suitable solutions. The service provided is frequently described as excellent, with many appreciating the clear explanations and constant updates throughout the process. People highlight the smooth and stress-free user experience, emphasizing the efficiency and ease of obtaining loans. The customer service is highly regarded for its responsiveness and the personalized approach taken to meet individual needs, with many consumers commending the quick response times.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently describe the... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

EziLend is all about making finance easy and loans more personal. Whether Personal or Business, apply now and get pre-approval today. That’s easy!

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience and amazing customer service

Alex went above and beyond in professionalism and sourcing us a great finance deal for our car loan. Beyond grateful to be supported by someone who clearly goes the extra mile for their customers. Would highly recommend Alex and Ezilend if wanting to source a quality loan product and would have no hesitation using them again.

August 31, 2025
Rated 5 out of 5 stars

Cindy was amazing

Cindy was amazing, I couldn't have asked for a better person to help me through the process of buying a new car , she was friendly , patient and very easy to talk to. My experience overall was amazing.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Personality

Gayle has a very human and personal way of communication and while professional, there was never any pressure.

August 29, 2025
Rated 5 out of 5 stars

Craig from EziLend was incredible

Craig from EziLend was incredible, great communication and always kept me up to date or informed in my application. I would highly recommend him to anyone looking at financial advice or assistance in loans.

August 30, 2025
Rated 5 out of 5 stars

Alex was amazing

Alex was amazing, quick easy finance and will find a great deal that suits you.
Communication was also a strong point. Highly recommend.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly,supportive and made the…

Friendly,supportive and made the process of getting my loan so easy. It was a.pleasure to deal with Machiel and i recommend Machiel for a stress free loan process.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Mel had me in a new car in under 48hrs, no fuss, no stress, it was so easy and stress free. 100% would recommend.

August 24, 2025
Rated 5 out of 5 stars

So helpful

So helpful! She made buying a car super easy and no tricks, just simple and quick. She makes an effort to walk you through everything and make sure you fully understand.

August 15, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look