Ezilend Reviews 2,324

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often noting how they go above and beyond to secure suitable solutions. The service provided is frequently described as excellent, with many appreciating the clear explanations and constant updates throughout the process. People highlight the smooth and stress-free user experience, emphasizing the efficiency and ease of obtaining loans. The customer service is highly regarded for its responsiveness and the personalized approach taken to meet individual needs, with many consumers commending the quick response times.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently describe the... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

EziLend is all about making finance easy and loans more personal. Whether Personal or Business, apply now and get pre-approval today. That’s easy!

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Service and Smooth Process!

Excellent Service and Smooth Process!

I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were professional, friendly, and always kept me updated throughout the process. They took the time to explain everything clearly and found the best deal that suited my needs.

I couldn’t be happier with the service — highly recommend them to anyone looking for a reliable and efficient broker! Thanks mate

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Michael again!

This is the third time I’ve engaged Michael for a personal loan and once again the whole process was fast and pain free. I cannot recommend him highly enough. Thanks again Michael.

December 11, 2025
Rated 5 out of 5 stars

RELIABLE & FAST 🤩

One word, CINDY 👏🏽 She made the whole process smooth sailing and made sure I was taken care of from start to finish. Cindy honestly was the best, she made me feel comfortable throughout the whole process 🫶🏽

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Cindy!

Cindy was fantastic in helping me to get the finance I needed for my vehicle. She made everything super easy, and made sure to keep me updated through the process.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome

We have been dealing with Katica for many years and wouldn’t go anywhere else.
Her dedication and experience is second to none,she really goes above and beyond.
Cheers Andy and Lynne

December 1, 2025
Rated 5 out of 5 stars

Fast and easy staff!

This is the first time I’ve ever done any kind of Loan or financing but I can tell you (Machiel who was our consultant) from Ezilend made everything very easy and comfortable to understand we started the process on a Friday afternoon and by Thursday afternoon the following week we were approved and ready to pick up our new car, I am more than happy with the services they provided and I would highly recommend them to other people, especially if it’s their first time! Much appreciate you Machiel. Thanks again!

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Disgusting interest rates. Liars. Do not recommend this company.

November 28, 2025
Unprompted review
Ezilend logo

Reply from Ezilend

At Ezilend we are proud to have a range of over 35 lenders in order to find the best approval for our clients. Loan approval interest rates vary from lender to lender depending on an applicant's profile and credit history. Whilst we strive to provide the best loans at the best rates and present those offers to our clients, there are some instances where our customers expectation cannot be met.

Rated 5 out of 5 stars

Adam was fantastic

Adam was fantastic – he really went the extra mile in trying to find me the best way and outcome from my finance solutions. He didn’t give up until he came to something that I was not surprised but over the moon and happy with the outcome in regards what rate I would be paying and how I was able to consolidate my credit card while still being able to get finance approved for my motorbike. Definitely a great surprise and a fantastic outcome for me.

November 24, 2025

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