Ezilend Reviews 2,324

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often noting how they go above and beyond to secure suitable solutions. The service provided is frequently described as excellent, with many appreciating the clear explanations and constant updates throughout the process. People highlight the smooth and stress-free user experience, emphasizing the efficiency and ease of obtaining loans. The customer service is highly regarded for its responsiveness and the personalized approach taken to meet individual needs, with many consumers commending the quick response times.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff.... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently describe the... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

EziLend is all about making finance easy and loans more personal. Whether Personal or Business, apply now and get pre-approval today. That’s easy!

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Above expectations.

Ruby and Ollie made The whole process of applying for my car loan easy. I didn’t think I would be approved when I applied but I needn’t have worried. Everything went smoothly and I pick up my new car next week.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

My broker Machiel was so easy to work…

My broker Machiel was so easy to work with. For my first loan ever I thought it would be beyond me but Machiel was clear, easy to speak with and didnt waste time getting me the best deal. Now I'm driving my new car and so super happy. Thank you!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Machiel. Extremely helpful and knowledgeable.

Machiel was extremely helpful and took the worry out of trying to find a suitable loan. His professionalism, friendliness, knowledge and personality made dealing with him a pleasure. I would highly recommend talking to Machiel for any loan queries that you may have. I cannot express how grateful I am to have someone like Machiel to help and support me through this process.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, very quick to get it done and an absolute pleasure to deal with, ⭐️⭐️⭐️⭐️⭐️

November 14, 2025
Rated 5 out of 5 stars

Great experience

Great experience, Jon worked seamlessly with my broker. Very approachable, sense of humour and ver professional. I will highly recommend him 😊

November 11, 2025
Rated 5 out of 5 stars

Fantastic service

Alex was wonderful! Saved me so much time comparing lenders, was really knowledgeable, helpful and proactive throughout the process. I got a great rate, finance that matched my needs and even saved money with my insurance. Highly recommend!

November 10, 2025
Rated 5 out of 5 stars

This guy was absolutely awesome

This guy was absolutely awesome. Help me out straight away. Had a loan within one hour very friendly and very relatable. Will definitely be using him again. Great job keep it up and thanks for letting me enjoy the loan for the KTM Duke 1300 cheers

November 8, 2025

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