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Rated 1 out of 5 stars

All summer, I've had issues signing in to F1TV. It just does not work whenever I try to sign in. I then contact them, and they managed to update something that solves it for a short time. But s... See more

Rated 2 out of 5 stars

Error codes, can't use multiview without crashing. Steep price for a very poor streaming experience. No fix or possibility to complain, or get any kind of valuable response. Do not recommend.

Rated 2 out of 5 stars

F1TvPro is a joke. I have no issues streaming any other service and I also play games online with no lag issues. But streaming ANY content from their website (because there's no smart TV app) is a pai... See more

Rated 1 out of 5 stars

There is literally no customer service. The streaming quality is appalling. I can stream multiple 8K videos on Youtube simultaneously, but F1TV won't even stream at basic HD - even on a REPLAY. The... See more

Company details

  1. Motorsports Store

Information provided by various external sources

Formula One is the highest class of single-seater auto racing sanctioned by the Fédération Internationale de l'Automobile and owned by the Formula One Group.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

803 reviews

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No history of asking for reviews

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1.4

All reviews

(803)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hate F1 TV

Hate F1 TV, freezing all the time, then 10 to 20 second later it starts again. you have to hit the LIVE to get caught up again. Then it will freeze again, and again.
Oh and the resolution will drop to a pixelated mess then back to 1080 before it freezing again. Hate this. Please fix it.

July 3, 2022
Unprompted review
Rated 1 out of 5 stars

worst streaming service ever

worst streaming service ever, it's the only paid stream I have and I can watch other sports on illegal streams without so many interruptions and with better quality, shame.

July 3, 2022
Unprompted review
Rated 1 out of 5 stars

This streaming site sucks

This streaming site sucks. It lags, jumps back and forth in the broadcasts. for example when you watch the start it jumps 1 lap ahead and you miss all the action. it is also very unfocused on the racing, if the 2 leaders are fighting the broadcasting can be focusing on the 2 last cars switching places.

June 12, 2022
Unprompted review
Rated 1 out of 5 stars

This is absolutely atrocious

This is absolutely atrocious. It's legit false advertising to the extent that a class action lawsuit should be filed against them. It is the most dysfunctional app I have EVER used. The fact that this can exist in 2022 from an organisation that earns BILLIONS each year is mindblowing. You cannot as a streaming service have a broken stream when you're paying for the best option they offer. How can you possibly allow this to happen?

The last 7 races I've watched (seasons '21 & '22) has been the most frustrating viewing experiences I've ever had.

I generally am not able to watch qualifying or races live but I usually start watching about 30 minutes to an hour later. I don't know if this is the cause for all these issues, but when I watch the streams (F1 Live or the International tab) the stream randomly pauses for a second, drops in quality and then proceeds to skip ahead between 5-30minutes during a race. This behavior happens throughout the stream and I have to manually rewind. Only for it to happen a few minutes later, so, if nothing else, thanks for the spoilers!!

I cannot believe that this is the reality. For real.. How the *(insert every single curseword imaginable)* can you make a service this subpar? And no, this isn't some kind of device malfunction. I have tried this repeatedly during the last months on a plethora of devices such as; iPhones, Androids, iPads, Macbooks, an Acer laptop, a homebuilt desktop powerhouse, with all different kinds of browsers or straight through the application on a variety of different software versions at different locations with a change in wired or wi-fi connections and its the same damn issue everytime. EVERYTIME!

The simple fact that I get more race infotainment from the F1 YouTube highlights video than your own f**king stream, should tell everyone how abhorrent your service is. Please dont ever subscribe to this. It is unforgiveable.

Screw you F1, money-gouging *****.

May 29, 2022
Unprompted review
Rated 1 out of 5 stars

Lousy resolution during F1 livestream…

Lousy resolution during F1 livestream on the F1 tv pro app, during F1 races, drops several times even to the lowest resolution and if you complain they always reply that it's your internet connection or your device's that's causing it. Bull **** I tried it on several device's and it's always the same

May 28, 2022
Unprompted review
Rated 4 out of 5 stars

Video is better this year sound awful…

Video is much better this year but sound quality remains pretty awful with compression artefacts causing crackling. Edit from original review, when I changed from Chrome to Firefox browser, the sound improved noticeably to now acceptable. The commentary is mediocre. I wish they still used the audio feed from Sky, which apart from Anthony Davidson constantly saying: "good point; well made" and some howlers from David Croft, is good. For pit lane commentary, Ted Kravitz is better than Sam Collins, whose technical knowledge is good but frenetic delivery is irritating.

May 21, 2022
Unprompted review
Rated 1 out of 5 stars

Its a scam

Its a scam. Subscribed to f1tv to avoid the Hamilton bias sky f1 team. When trying to get the live stream on f1tv it turned out that they didnt actually stream the race live. Having signed up for “F1 TV Access” I got “F1 Replay Access” now I have to keep listening to the crap sky commentary.

May 8, 2022
Unprompted review
Rated 1 out of 5 stars

I don't get why liberty media sucks so…

I don't get why liberty media sucks so hard ass. Anno 2022 still no working app on all android TV's. Right now I'm trying to watch practice 2 of Miami via my laptop on TV because ???? They sucks ass. No f***** sound???? Get your stuff together !!!!

May 7, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute crap

Absolute crap. Continually locks up and drops the audio. To restore the app after each failure takes at least 35 seconds, sometimes over a minute. I am in Japan and get live video via DAZN which never fails, but audio via the F1 app fails 2-5 times per race and quali and practice session.

April 24, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely awful customer service

Absolutely awful content, surpassed only by the customer service. I had to send 14 emails in order to get this cancelled and refunded, and was told something completely different each time. Do not bother with this app or subscription at all.

April 14, 2022
Unprompted review
Rated 1 out of 5 stars

Awful, freezes way too often

Awful, takes you 4 hours to watch a 90 minute race because it freezes every 5 seconds on any web browser. PLEASE FIX THIS GARBAGE, OR MAKE IT FREE. Ridiculous to ask for money for this crap if you can't even watch a race properly

April 10, 2022
Unprompted review
Rated 1 out of 5 stars

Most worthless company i ever contacted.

I had received a voucher code from the Spa F1 2021
After a lot of emails in which time after time they tell me to try again, i send them the following last 2 mails

Dear F1
I send you email after email with screenshots, my voucher code f1spa-z1zw-82mv

Every time your colleagues do nothing but sending me an email and asking me for the same things over and over again.

So they can check off what they had to do and get on with the next issue.

Nobody is helping me.
Nobody asks himself, what does this customer need.

The only f...... thing I want is a working voucher code.
But your company seems not to be able to handle the issue.

Regards Hans

and at last, after they tell me to try another browser or look at their F1 TV help page again

F... you and never mail me again

Did you not read my mail ? as.h...s don’t bother me again

Worthless company

April 8, 2022
Unprompted review

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