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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness, politeness, and quick responses. Many people appreciate the efficient and easy service, noting the great selection of games and the user-friendly website layout. However, some customers also noted issues with payments, specifically regarding delays in deposits being credited and withdrawals not being processed in a timely manner. A few people mentioned incurring unexpected fees on deposits due to currency conversion.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Payment

Customers consistently express significant dissatisfaction with the payment process. Many reviewers report... See more

Website

Clients share positive opinions on the website, with many praising its great games selection, layout, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness and professionalism of the support... See more

Service

People report positive experiences with service. Customers consistently praise the 24/7 support, quick issue... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very enjoyable site got loads of games from all ranges I had loads of fun also had big wins very helpful and quick responses from chats would definitely give f7casino a chance for good bonuses and nic... See more

Company replied

Rated 5 out of 5 stars

I was really put off at first when I saw these reviews. But I've been playing for about but I've been playing six seven months now withdrew the other day and I had no problem payment was in my bank th... See more

Company replied

Rated 5 out of 5 stars

Bonuses were really good, seems a good site just went to withdraw funds asked for standard id verification which was accepted and quick, just waiting on withdrawal now, don’t like that you can cance... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

787 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great no probs at all

June 10, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Noaman!
We sincerely thank you for your wonderful review! It’s truly rewarding to hear that you enjoyed your time with us. Your satisfaction means everything to us, and we’re grateful for your support. We can’t wait to welcome you back soon!
Best wishes,
F7Casino Team

Rated 5 out of 5 stars

Good site and easy to win

June 9, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi there, Mustafa!
Thank you so much for your amazing feedback! It’s a pleasure to know you had a fantastic experience at our venue. Your support and encouragement inspire us to keep providing top-quality service. We look forward to seeing you again soon!
Kind regards,
F7Casino Team

Rated 5 out of 5 stars

Im not sure what UK players mean about…

Im not sure what UK players mean about having issues cashing out. I made sure I was fully verified. Withdrawal request went through on Saturday, accepted on Sunday and money was paid in via bank transfer by Monday morning. Only had around £30 took off for fees but £770 in my pocket from a nice win a had from just a £80 deposit☺️

June 9, 2025
Unprompted review
F7casino logo

Reply from F7casino

Greetings!
We greatly appreciate your fantastic review. It’s wonderful to hear that you had a memorable visit with us. Your satisfaction is our top priority, and we’re honored by your support. We look forward to serving you once more in the near future!
Warm regards,
F7Casino Team

Rated 5 out of 5 stars

Great site lots of bonuses and good…

Great site lots of bonuses and good wins customer service very good

June 6, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi there, Lewis!
We truly appreciate your fantastic feedback! It’s a pleasure to know you enjoyed your time with us. Your satisfaction is our top priority, and your continued support means so much. We hope to see you again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

The bonos

The bonos
Have

June 7, 2025
Unprompted review
F7casino logo

Reply from F7casino

Greetings!
Thank you for your wonderful review! Knowing you had a great time makes us incredibly happy.
We’re always looking for ways to reward our players with exciting bonuses! In addition to our daily prize wheels, we offer a loyalty program and a variety of other promotions. To explore everything available, be sure to visit our Promotions and Bonus Terms sections.
Your support inspires us to keep providing the best service possible. We’re excited to serve you again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Very good casino

Very good casino

June 6, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Grzegorz!
We’re thrilled to receive your kind words! It’s incredibly rewarding to know you had a positive experience with us. Your trust means everything, and we’re excited to have you back for more fun soon!
Best wishes,
F7Casino Team

Rated 5 out of 5 stars

They always provide me with the best…

They always provide me with the best info and help me when needed, great customer service aswell

June 6, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi there, Antonio!
Thanks so much for your glowing feedback! It’s great to hear you had an enjoyable time with us. Your loyalty encourages us to keep delivering an outstanding experience. We hope to welcome you again shortly!
Warm regards,
F7Casino Team

Rated 5 out of 5 stars

Great


Good welcome offer (up to £450 + 250 spins), no-deposit bonus options, and a VIP system.

June 6, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hey there, Nicoleta!
We can’t thank you enough for your kind review! Knowing you had a great time is the best reward we could ask for. Your continued support pushes us to always aim higher. See you again soon!
Cheers,
F7Casino Team

Rated 1 out of 5 stars

What a complete rip off

What a complete rip off. Try to confirm email address loads of times but they don't send you one to confirm.

June 5, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Gillian!
We're sorry to hear that your experience on our website didn’t meet your expectations. We are committed to providing the best service possible and would appreciate the opportunity to review your case and find a solution. Please reach out to us at support@f7casino.com with "Trustpilot" in the subject line, and our team will be happy to assist you.
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Great people have a spin

Great people have a spin

June 3, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Regan!
Thank you for your amazing review! We're delighted to hear that you had a great time with us. Your satisfaction means the world to us, and we truly appreciate your support. We can’t wait to welcome you back soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Eugene was very helpful and willing to…

Eugene was very helpful and willing to help me find alternatives to my queries if they couldn’t help directly

June 2, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Lauren!
Thank you for your amazing review! We’re truly delighted to hear that you had a great experience with us. Your satisfaction is incredibly important to us, and we’re deeply grateful for your support. We can’t wait to welcome you back soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Brilliant site would recommend

Brilliant site would recommend

June 2, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Jonathan!
We truly appreciate your kind words! It’s so rewarding to know you enjoyed your time with us. Your satisfaction remains our top priority, and your continued support means the world to us. We look forward to having you with us again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

good site good win

June 1, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Nanu!
We’re thrilled to receive your fantastic review! It’s truly rewarding to know you enjoyed your time with us. Your satisfaction means everything to us, and we deeply appreciate your support. We can’t wait to welcome you back soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Fantastic site when it gets going on…

Fantastic site when it gets going on certain games give it a gomaybe worth it!

May 30, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hi there, Claire!
Thank you for your wonderful feedback! It’s a pleasure to hear you had such a great experience. Your satisfaction is our top priority, and we’re grateful for your continued support. We look forward to having you with us again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Very helpful plenty games

May 30, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Emma!
We sincerely thank you for your fantastic feedback! It’s a pleasure to know you enjoyed your time with us. Your satisfaction is our top priority, and your support is truly appreciated. We look forward to serving you again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

F7 casino by far best site about on…

F7 casino by far best site about on here 10/10 would recommend 100%

May 30, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Ben!
We really appreciate your positive review! Knowing you had a great experience means a lot to us. Your satisfaction drives us forward, and we’re grateful for your continued support. Looking forward to having you with us again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Amazing casino site great experience and wonderful team support…

Great experience with F7 casino.Best online site amazing games very organised site cool rewards all the time.Happy to be here and I recommend 100 percent.Briliant site.

May 29, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Daniel!
Thank you so much for sharing your wonderful experience! It’s truly rewarding to hear you enjoyed your time here. Your happiness is our main goal, and we appreciate your loyalty. We hope to welcome you back very soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

A very good site

A very good site, I've had alot of good experiences the free spins aren't always crazy but have had some very interesting wins, I definetly recommend it

May 28, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Sean!
Thank you for your amazing review! We're so pleased to hear you had a great experience with us. Your satisfaction is our top priority, and we truly appreciate your support. We can’t wait to welcome you back again soon!
Best regards,
F7Casino Team

Rated 5 out of 5 stars

Customer support is second to none


Customer support is absolutely amazing. Always met with happy polite support agent who will always find a way of resolving any issues.
Gaming experiences are seamless never any issues.

May 28, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, David!
Thank you for your fantastic review! It’s an absolute pleasure to know you had a great time with us. Your satisfaction is our highest priority, and we’re honoured by your support. We look forward to serving you again soon!
Best regards,
F7Casino Team

Rated 2 out of 5 stars

This casino was good until….

This casino was good until I got a big win on crazy time then they all of a sudden ban the game along with most live games would love this to be looked into

May 26, 2025
Unprompted review
F7casino logo

Reply from F7casino

Hello, Marc!
We're sorry to hear that your experience on our website didn’t meet your expectations. We are committed to providing the best service possible. Please note that we only host the games on our website, which belong to the game providers we cooperate with.
Best regards,
F7Casino Team

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