Fab Home Reviews 

811
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and secure, thorough packaging that keeps delicate items completely safe during transit. Consumers are also thrilled with the gorgeous products available, noting the exceptional overall quality and beautiful design of items like stunning artwork and decorative cushions. However, some people mentioned experiencing frustrating delivery delays or receiving specific items that unfortunately arrived damaged in transit. A few other people also felt that certain purchased products did not match the online pictures or descriptions properly, leading to unexpected styling disappointments.

What people talk about most

Product

People report positive experiences with product, noting that items are of amazing quality and well worth the... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive quickly... See more

Quality

Clients share positive opinions on quality, consistently highlighting amazing products that are well worth... See more

Order

Users describe positive interactions with order, highlighting the fast and easy online ordering system along... See more

Service

Customers consistently note positive experiences with service, highlighting quick dispatch, efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some really cool products - things you'd find hard to find anywhere else. A couple of items arrived damaged - one clearly as a result of the national courier having mishandled the shipment. Fa... See more

Rated 5 out of 5 stars

Easy online ordering, had some questions which I was able to get answered by email very quickly. Received my order di well packaged to give great protection in transit. I am so happy with my purchas... See more

Rated 5 out of 5 stars

Gorgeous ice cream ornament . I bought medium and it is much bigger than I thought . Delivered on time and packed really well which is so important with varying delivery drivers . I would definitely r... See more

Rated 5 out of 5 stars

Delivery was within 3 days which is a big tick for me. The website is easy to navigate and the transaction seamless. The items I chose were cushions. Large, feather filled and beautifully made. A... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Garden Furniture Shop
  5. Living Room Furniture Store
  6. Sofa Store

About Fab Home

Written by the company

Fab Home Interiors is a family run home interiors company with 7 stores across Lancashire and Cumbria. We're based in Blackpool, which is where we dispatch your orders from. We're all about providing you with the best quality, luxurious homeware available - at the best prices, that's why our team of interior designers and buyers hand pick all of our items.

The Fab family is a friendly team of 54 (and growing!). We're well known for our customer service team who are always happy to help you out, whether its asking a design question or queries about an order. We'll do our very best to help you 9am to 4pm, 5 days a week.

All of our items are sold instore and online through our website, we know you're going to be super excited to receive your items - that's why we offer express delivery on most of our items in the warehouse. Some of our items, including our best selling framed artwork is made to order in our own studios, therefore lead times will vary so please bear with us while we hand create your artwork!

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Returns

We're only human, sometimes accidents do happen. Whilst we do everything in our power to ensure your items arrive with you safely, on rare occasions they might arrive with a fault. If this happens to you, please get in touch with our team as quickly as you can - it's our job to make this right for you!

If your item has arrived and it's just not for you, don't fret! Our customer service team are more than happy to help you. contact us


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

811 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(811)

130 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The liquid gel glue looks like it’s…

The liquid gel glue looks like it’s running out as moving it and left blobs and the gems look out of place not like the pics online not very good for the price of it.
Emailed and told the company and they offered a 25%discount or wait for another one. Took the 25% as couldn’t wait weeks for another one as was for a birthday present.

July 9, 2025
Rated 5 out of 5 stars

Liquid Art

Love this liquid art picture in a stunning frame. Great customer service and prompt delivery. Thank you

July 8, 2025
Rated 1 out of 5 stars

I was told DHL will be picking up the…

I was told DHL will be picking up the wrong parcel they have sent me on Wednesday and till today they still haven’t picked it up. I requested management to give me a call instead I was sent an email that DHL will pick up the parcel today. I requested my refund on my purchase but they won’t give it until they have picked up the parcel. Absolutely disgusted with this service. Will never use their service again.

July 11, 2025
Unprompted review
Fab Home logo

Reply from Fab Home

Hi Simonara, we are so sorry your order was mixed up and you received the wrong item, as soon as we were made aware we did everything as quickly as possible to rectify this. DHL have sent their apologies for the delay on the collection that we arranged, we kept in contact with you with regards to the collection via email and issued your refund as soon as we had confirmation the item was collected.
We are sorry your experience didn't meet our usual standards.
Kind regards FAB

Rated 1 out of 5 stars

Gave the complete wrong order

Gave the complete wrong order, also I asked for refund only got an apology and the only way they will give the refund is once they will get the wrong parcel back. I got this as a house warming gift for tomorrow evening.

July 4, 2025
Fab Home logo

Reply from Fab Home

Hi Simonara, we are so sorry your order was mixed up and you received the wrong item, as soon as we were made aware we did everything as quickly as possible to rectify this. DHL have sent their apologies for the delay on the collection that we arranged, we kept in contact with you with regards to the collection via email and issued your refund as soon as we had confirmation the item was collected.
We are sorry your experience didn't meet our usual standards.
Kind regards FAB

Rated 1 out of 5 stars

Have not yet received.

Have not yet received.

July 3, 2025
Fab Home logo

Reply from Fab Home

Hi Janet, you purchased Acoustic Wall Panels from us, due to the size of the panels we use a specialist courier. We apologise if your order seemed to take a little longer to receive, however we hope you are happy with your purchase.
Kind regards FAB

Rated 5 out of 5 stars

Nice colour and cut well

This product was sold at a decent price compared to places like B&Q and Wickes. It cut well without splitting (I used tape on the areas I were cutting through), and glued well to the wall with some adhesive I bought from somewhere else (that was quite pricey).

March 18, 2025
Rated 5 out of 5 stars

Framed Wall Art

Excellent service from the team, fully updated during the manufacture of my wall art and updated for the delivery, well boxed for delivery and framed wall art looks excellent in position.👍

July 2, 2025

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