FAB Appliances Reviews 461

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Bought induction hob and teppan yaki grill. Arrived within 4 weeks as expected - discussed stock issues beforehand. Really good communication, sent by Dhl and packed really really safe. Definitely wil... See more

Rated 5 out of 5 stars

Bought an extractor fan extension, when it arrived part of it was broken. We contacted fab appliances and they sent a replacement. It took a while as of covid but part arrived. Price when we bought wa... See more

Rated 5 out of 5 stars

I emailed about a smeg oven and hob before purchasing and the communication was very good. I got an estimate date of arrival. The oven and hob arrived in one piece, well wrapped and no damages. I al... See more

Rated 5 out of 5 stars

Was not sure at 1st never bought anything from FAB appliances before nore did i ever hear of them. However communication was great fast reply. And shipping was done faster than advertised. Thank yo... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

Online shop of kitchen appliances and accessories of the best Italian and European brands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

461 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Fantastic Service

Absolutely fantastic service during very difficult times. I was kept fully informed with regular updates via email. Highly recommended. Thank you.

May 23, 2020
Unprompted review
Rated 5 out of 5 stars

Easy to use web site.

Easy to use web site.
Kept informed of the progress of the order.
Shipping could be tracked.
Delivered quickly.
Competitive price.
I certainly would recommend them.

May 19, 2020
Unprompted review
Rated 1 out of 5 stars

Will never buy again

Will never buy again! I received it totally broken and they will not replace it.

May 14, 2020
Unprompted review
FAB Appliances logo

Reply from FAB Appliances

Dear Customer,

We are very sorry that the sink arrived broken, however you have informed us only two months after the delivery which is well beyond the limit to report transport damages. We understand that this was not an ordinary time and for this reason we have extended the time limit to report transport damages from 7 to 30 days, until the 15th of June.
Unfortunately, after 30 days the insurance company refuses to take any complaint and we can no longer be held accountable for any transport damages.

Kind regards,

FAB Appliances - Customer Service

Rated 5 out of 5 stars

Super service

We are very happy with our order at FAB. Fast delivery and safely packed. We love to look at our Elica cloud seven hood.

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

all is great

all is great, delivery, product, communication!

I will be happy to order from the dealer again at any time!

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, best value I could find for SMEG appliances and delivered from Italy to Ireland on time during difficult circumstances due to Covid-19 restrictions. Thank-you!

April 15, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect service !

half price compared to what we find in the French market and very very quick delivery. Grazie mile!

March 7, 2020
Unprompted review
Rated 1 out of 5 stars

Delivery After more than 1 month

Delivery After more than 1 month . On order good s was on stock

March 2, 2020
Unprompted review
FAB Appliances logo

Reply from FAB Appliances

Dear Sir,

We are sorry that the delivery took longer than expected. We would like to point out that the timeframe on the product page is 10 working days, the product is not indicated as in stock. The first shipment was damaged in transit and we promptly informed you, the reason of the delay is that we had to order a new sink and send it again.
In any case, we hope that you are satisfied with your purchase and we hope you will enjoy your new sink.
Kind regards,
FAB Appliances - Customer Service

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