FAB Appliances Reviews 461

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought induction hob and teppan yaki grill. Arrived within 4 weeks as expected - discussed stock issues beforehand. Really good communication, sent by Dhl and packed really really safe. Definitely wil... See more

Rated 5 out of 5 stars

Bought an extractor fan extension, when it arrived part of it was broken. We contacted fab appliances and they sent a replacement. It took a while as of covid but part arrived. Price when we bought wa... See more

Rated 5 out of 5 stars

I emailed about a smeg oven and hob before purchasing and the communication was very good. I got an estimate date of arrival. The oven and hob arrived in one piece, well wrapped and no damages. I al... See more

Rated 5 out of 5 stars

Was not sure at 1st never bought anything from FAB appliances before nore did i ever hear of them. However communication was great fast reply. And shipping was done faster than advertised. Thank yo... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

Online shop of kitchen appliances and accessories of the best Italian and European brands.


Contact info

4.8

Excellent

TrustScore 5 out of 5

461 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Factory quality control issue

Hi, overall the purchase process was fine, hassle free & very good communication & tracking information, & at a very attractive price, the goods actually arrived 2 days before scheduled delivery date, however... Item was damaged, I have detailed photographs of damage & I would like to forward them for investigation, it doesn't appear as transport damage but oddly...assembly damage,
Update; I have now upgraded my rating as it was out of FAB Appliances control, they have very speedily resolved the issue for me, for which i am most satisfied.

Kind regards,

Brendan.

November 9, 2020
Rated 5 out of 5 stars

Smeg Oven and Hob

Ordered oven and hob had a fantastic experience and all my questions were answer really quickly via email Would definitely recommend ordering from.this company and I would order from them again.

November 7, 2020
Rated 5 out of 5 stars

Efficient

Efficient, good quality of product protection and delivered as confirmed. And best price found for that product!

November 2, 2020
Rated 5 out of 5 stars

Beautiful Product.

I ordered both smeg copper cortina oven and hob. I sent some emails to ask questions once I had placed my order which were answered the same day . I was informed that the hob had not been received but they offered to send the oven without any further cost which I declined due to my kitchen refurbishment I wanted to try and manage delivery and fitting. The hob has been delivered today it was very well packaged and OMG the product is beautiful. I cant wait for it to be fitted. Thank you Fab appliances you have done amazing and would definitely recommend purchasing from them.

November 1, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent tap!

I bought this tap primarily for the colour and the design, both very similar to my previous tap.
However, I am delighted with the vastly superior quality of this tap in terms of the density of colour, the smooth operation, the design of the tap spout and subsequent reduced water usage.
Ease of ordering, follow-up emails, shipment (from Naples!) and delivery were all part of the efficient purchasing process. Very impressive!

October 26, 2020
Rated 5 out of 5 stars

Very happy

Very happy with fab appliances and would highly recommended them. Slight delay on delivery duo to Covid-19. But when asked about delivery dates information was messaged back very promptly.

October 23, 2020
Rated 1 out of 5 stars

I was over 9 weeks waiting for delivery…

I was over 9 weeks waiting for delivery of my electric hob, I did expect there to be a delay due to covid, however when it arrived the glass top was smashed.

In addition to all the hassle in arranging the return of the item and giving them photos for their insurance claim I was very disappointed by FAB appliances response when asked when I could expect the hob to be replaced. They immediately outlined that "we cannot indicate a delivery date" and "waiting times could be long".

When I asked them to contact the manufacture to try to get a new delivery date they promised they would be back with this information yesterday but I am still awaiting this response. I don't know when I can expect to get my hob!

October 17, 2020
Rated 5 out of 5 stars

Excellent company

Excellent Service, highly recommended.
Only problem I had was payment on my debit card to an Italian based company but that was quickly resolved.

October 13, 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look