From start to finish, can not recommend this company enough! Was a little dubious as not heard of FableRoom. Ordered white rustic console, beautiful solid piece of furniture, just so impressed. Had br... See more
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Review summary
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Reviews shaping this summary
Super looking mango wood sideboard and two door wall unit. Love the grain detail of the wood and how it has been put together, can't fault it. Also as furniture came assembled, the packaging was exce... See more
It's tricky ordering furniture / rugs online esp where colour & texture are important. Even more so when you've never used the company before. But it was very much worth the risk ...the rug is beaut... See more
Company replied
Lovely unusual furniture. Kept informed by the company Delivery as stated very helpful Delivery guys offered to remove shoes before coming into the house asked if I needed any further help. Poi... See more
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Company details
- Online Marketplace
- Decoration and Interior Design Store
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
Written by the company
We’ve spent years in the industry, and we’ve seen how great Homewares products are often out of reach due to unnecessary markups and inefficiencies in the traditional supply chain. So we created FableRoom—a brand committed to offering beautifully made pieces at a fair price, without compromising on quality or ethics - directly from the makers. We believe great quality should be accessible, not inflated by layers of middlemen. By working directly with trusted makers and cutting out unnecessary costs—such as warehouses, wholesalers, and retail markups—we bring you exceptional products for your Home at a fraction of traditional retail prices. This means you get beautifully made pieces at honest prices, without sacrificing quality or craftsmanship. We currently offer Furniture, Decor (Mirrors and Lamps), Rugs and Soft Furnishings (cushions, throws). We're only getting started - and our ambition is to be the single destination for curated Homewares that is responsibly produced and ethically sourced.
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- +44 (0) 2033497855
- hello@fableroom.com
- fableroom.com
Quality Home Decor. Direct From Makers.
4.7
Excellent
901 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FableRoom
Hi Charles,
It is great to have you back as a returning customer! We really appreciate the continued support and are glad you’re still finding great products at the right prices with us. Thanks for the review!
—The FableRoom Team 💛
Beautiful console table
From start to finish, can not recommend this company enough! Was a little dubious as not heard of FableRoom. Ordered white rustic console, beautiful solid piece of furniture, just so impressed. Had brilliant tracking details also given a 2 hour time slot, delivery guys even rung to say they were on their way. Package so well with protective padding, great thing also, you don’t have to put anything together! Arrives fully assembled.
April 7, 2026
Unprompted review
Reply from FableRoom
Hi Helen,
We know it can feel like a leap of faith trying a new company, so we’re thrilled you took the chance on us! It’s great to hear the rustic console exceeded your expectations. We’ll be sure to share your praise with the delivery team for their proactive communication.
Enjoy your beautiful new solid wood piece!
—The FableRoom Team 💛
Lovely furniture
Lovely furniture. Solid and well made and just that little bit quirky. Love it.
April 13, 2026
Reply from FableRoom
Hi Sue,
We’re so happy to hear you love your new furniture. Thank you for the wonderful 5-star review!
—The FableRoom Team 💛
natural fibres were key
Prompt delivery, well packaged, and more importantly I luv my two rugs that I bought, I bought one to start with and then wanted a different one on the other side of the room and after some looking around came back to fable and found one that suited, that were natural fibres which was key for my search.
March 18, 2026
Reply from FableRoom
Hi Lisa,
It’s great to hear that you came back to us for your second rug! We know how important natural fibres are for creating the right feel in a room, so we’re thrilled you found exactly what you were looking for.
Thank you for the wonderful feedback and for choosing FableRoom twice!
—The FableRoom Team 💛
This company is on high alert to…
This company is on high alert to customers.. I received my goods in quick time and had constant rapport with head office love them!
April 13, 2026
Reply from FableRoom
Hi Jean,
We try our best to stay in close contact with our customers to make sure everything goes smoothly, so it’s wonderful to hear you appreciated the rapport and the quick delivery.
Thanks for the "love" - the feeling is mutual!
—The FableRoom Team 💛
Beautiful wood,good quality!!
Beautiful wood,good quality, I'm very happy, product was taken very special care of during its journey to my home, will most definitely be using this company again and very soon, absolutely good quality furniture!!!!
April 13, 2026
Reply from FableRoom
Hi Michele,
We are so happy to hear you're pleased! We take extra precautions to ensure our wood pieces are protected during transit, so it’s wonderful to know your furniture arrived safely. We can't wait to help you find your next piece very soon!
—The FableRoom Team 💛
I received my marble side table, very pleased with it…
I received my marble side table this week. I love it. It looks great and so useful, just what I wanted. I ordered a while ago but knew that when I ordered, it would take some time to arrive. First time it was delivered it was broken in several pieces. I rang up and emailed some photos etc. The Fable Team were very good they said I could re order a different table in stock or re order same table but none in stock and would be a while before delivery. I opted for same table and got a slight refund back for my inconvenience. I am so pleased with the table, looks good and is very heavy and good quality, I must say it was packed with a good sturdy surround this time and came in one piece.
April 13, 2026
Reply from FableRoom
Hi Tracy,
We’re so glad your marble side table finally arrived and that you love it! We sincerely apologise for the initial delivery arriving broken. However, we are pleased that our team could make things right with a refund for the inconvenience and extra-sturdy packaging for the replacement.
Enjoy your beautiful new addition!
—The FableRoom Team 💛
Reply from FableRoom
Hi Aimee,
We’re thrilled that the unique character of our marble caught your eye. Thank you for the 5-star review!
—The FableRoom Team 💛
Excellent product and service
I pre-ordered this item and it didn’t disappoint. Quality of furniture is excellent and looks incredibly stylish. Delivery was quick and efficient, great service. Item had slight damage but customer service were very quick at responding and resolving the issue.
April 10, 2026
Reply from FableRoom
Hi Misbah,
We're so glad to hear your pre-ordered piece was worth the wait and looks stylish in your home! While we're sorry to hear about the slight damage, we’re happy our customer service team could resolve it quickly for you. Thank you for your patience and the 5-star review!
—The FableRoom Team 💛
Reply from FableRoom
Hi Lesley,
We’re so pleased you love your new table! We know pre-orders require a bit of extra patience, so hearing that it was "worth the wait" means the world to us. Thank you for your support!
—The FableRoom Team 💛
Stunning piece of furniture
Excellent experience with this company. They responded to my enquiry promptly and professionally and yeaterday I got the chest of drawers I ordered. It is much better than in the pictures, somethis that happens so rarely. Solid heavy wood, looks a bit worn (clearly not used just the look is natuaral) which I love, beautiful craftsmenship. It looks like hand made furnuture for a fraction of the price. I will buy more items from them.
April 13, 2026
Reply from FableRoom
Hi Sasha,
We are thrilled that you love the solid wood craftsmanship and that "handmade" feel of your new chest of drawers. Thank you for your kind words about our team's professionalism - we can't wait to help you find your next piece!
—The FableRoom Team 💛
Quick delivery and quality of item
March 22, 2026
Reply from FableRoom
Hi Bridget,
We’re so glad we could get your order to you quickly and that you're happy with the quality. Thank you for the 5-star review!
—The FableRoom Team 💛
Top notch products at great prices.
April 13, 2026
Reply from FableRoom
Hi Mark,
We are so glad you’re happy with both the quality and the value of your purchase. Thank you for the 5-star review!
—The FableRoom Team 💛
First item arrived damaged but customer…
First item arrived damaged but customer service were helpful and arranged a replacement - thank you
April 13, 2026
Reply from FableRoom
Hi Pam,
We are sorry to hear your first item didn't arrive in perfect condition, but we’re glad our team could step in and get a replacement sorted for you quickly. Thank you for your patience and for the kind words about our customer service!
—The FableRoom Team 💛
Good website easy to order and quick…
Good website easy to order and quick delivery. Items ordered were good quality.
April 2, 2026
Reply from FableRoom
Hi Penelope,
Thank you so much for this great feedback! We work hard to ensure our website is easy to navigate and that our delivery is as efficient as possible, so it’s wonderful to know your experience was seamless from start to finish.
We are so glad you are happy with the quality of your new items. See you next time!
- The FableRoom Team 💛
Excellent product
Excellent product, the quality is very good.
Easy to communicate with the customer service and delivery people were great as well.
April 16, 2026
Unprompted review
Reply from FableRoom
Hi Ninoshka,
We are so pleased to hear that you had such a positive experience across the board! Providing excellent quality and maintaining clear, easy communication is what we are all about.
We will be sure to pass your kind words along to our customer service and delivery teams, they will be so happy to hear it. Thank you for choosing us!
-The FableRoom Team 💛
I am over the moon with my new TV…
I am over the moon with my new TV cabinet. It's absolutely beautiful ans so well made.looks alot more expensive than it was.was kept well informed on delivery times and the delivery men were very cheerful. Will definitely be buying from fableroom again
April 10, 2026
Reply from FableRoom
Hi Leanne,
This is exactly what we love to hear! We are over the moon right along with you. It’s wonderful to know that the craftsmanship and value of your new TV cabinet exceeded your expectations. We’ll be sure to pass your kind words along to our delivery team, they’ll be so happy to hear their cheerful service made an impact.
We can’t wait to welcome you back!
- The FableRoom Team 💛
I am delighted with my sideboard
I am delighted with my sideboard. I had to wait for delivery but well worth the wait. Their customer service are very helpful and easy to deal with. I would recommend this company.
April 10, 2026
Reply from FableRoom
Hi Kathryn,
Thank you so much for your patience while waiting for your sideboard! We know the anticipation can be high, so we are thrilled to hear it was well worth it. Providing helpful, easy-to-deal-with customer service is a top priority for us, and we truly appreciate your recommendation.
Enjoy your beautiful new piece!
- The FableRoom Team 💛
It’s worth the wait!
Ordered furniture on Boxing Day and delivery came in two parts: March and April. I hadn’t used the company before, and I’m really pleased with the quality of the furniture. Thanks.
April 10, 2026
Reply from FableRoom
Hi Margaret,
Thank you for your patience! We know that waiting from Boxing Day until spring is a big ask, so we’re thrilled to hear the quality of the furniture made it worth the wait. It’s wonderful to have you as a first-time customer!
—The FableRoom Team 💛
Furniture looks fantastic
Furniture looks fantastic, good quality and well made, delivery packaging very good, took a little longer than expected but well worth the extra wait. Customer service responded to our emails and were informative. Very happy with our new furniture.
April 10, 2026
Reply from FableRoom
Hi Jamie,
We are so pleased to hear that your new furniture has found its place in your home! Thank you for bearing with us on the delivery time - we are glad our communication kept you informed and that the quality made the wait worthwhile.
We’re also happy to hear the packaging did its job perfectly. See you again soon!
-The FableRoom Team 💛
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