FableRoom Reviews 901

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 867 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and beautiful craftsmanship of the products, often noting that items like rugs and furniture exceed expectations and appear even better than pictured online. Many appreciate the reasonable prices for such well-made items, with some finding similar quality products at significantly higher costs elsewhere. The delivery service is often highlighted for its efficiency, with customers receiving regular updates, precise time slots, and polite, helpful delivery personnel. Reviewers also commend the excellent packaging, ensuring products arrive safely and, in many cases, fully assembled, which adds to the convenience. However, some people were dissatisfied with product accuracy, reporting that items like consoles or rugs did not match online images, or had quality issues such as being unstable or having rough finishes. A few other people also felt that delivery times were inconsistent, with some experiencing significant delays, wrong items being delivered, or issues with the returns process.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality, beautiful... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting quick and efficient processes,... See more

Order

Customers consistently note positive experiences with order, praising the easy and efficient ordering... See more

Price

Reviewers highlight positive aspects of price, with many customers finding the prices to be excellent value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, can not recommend this company enough! Was a little dubious as not heard of FableRoom. Ordered white rustic console, beautiful solid piece of furniture, just so impressed. Had br... See more

Company replied

Rated 5 out of 5 stars

Super looking mango wood sideboard and two door wall unit. Love the grain detail of the wood and how it has been put together, can't fault it. Also as furniture came assembled, the packaging was exce... See more

Rated 5 out of 5 stars

It's tricky ordering furniture / rugs online esp where colour & texture are important. Even more so when you've never used the company before. But it was very much worth the risk ...the rug is beaut... See more

Company replied

Rated 5 out of 5 stars

Lovely unusual furniture. Kept informed by the company Delivery as stated very helpful Delivery guys offered to remove shoes before coming into the house asked if I needed any further help. Poi... See more

Company replied


Company details

  1. Online Marketplace
  2. Decoration and Interior Design Store
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store

Written by the company

We’ve spent years in the industry, and we’ve seen how great Homewares products are often out of reach due to unnecessary markups and inefficiencies in the traditional supply chain. So we created FableRoom—a brand committed to offering beautifully made pieces at a fair price, without compromising on quality or ethics - directly from the makers. We believe great quality should be accessible, not inflated by layers of middlemen. By working directly with trusted makers and cutting out unnecessary costs—such as warehouses, wholesalers, and retail markups—we bring you exceptional products for your Home at a fraction of traditional retail prices. This means you get beautifully made pieces at honest prices, without sacrificing quality or craftsmanship. We currently offer Furniture, Decor (Mirrors and Lamps), Rugs and Soft Furnishings (cushions, throws). We're only getting started - and our ambition is to be the single destination for curated Homewares that is responsibly produced and ethically sourced.


Contact info

Promotion box for FableRoom

Quality Home Decor. Direct From Makers.

Shop timeless pieces at fair prices—get 10% off your first order.

4.7

Excellent

TrustScore 4.5 out of 5

901 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great price, good quality, confusing delivery info

I am very happy with my purchase, a 2 door cupboard, I'd seen this range in a very expensive, high end furniture store, but they couldn't get me the 2 door, so I search the Internet and found it for sale on FableRoom at a much cheaper price i might add. The quality is great.
I would say the whole process was great, apart from when I got a notification from the delivery company, it said my delivery was from Trampoline.com?! So I was a bit worried that I'd been scammed, but my cupboard turned up, so I'm not sure what that's was about??

April 10, 2026
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Reply from FableRoom

Hi Kim,

We are so pleased you found the perfect cupboard with us at a fantastic price, and that you are loving the great quality!

Thank you for bringing the delivery notification to our attention. We understand how confusing it must have been to see "Trampoline" on the message! Trampoline Ltd is our legally registered company name, while we trade as FableRoom. I have shared your helpful feedback internally, and we are currently working with our courier to update their alerts to our trading name to prevent this confusion going forward.

We truly appreciate your support and your understanding-we'll see you next time!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Very helpful advice before purchasing.

Very helpful advice before purchasing.
Received cabinet and it is a beautiful piece of furniture. Really lovely quality. Fab!

April 10, 2026
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Reply from FableRoom

Hi Patricia,

Thank you so much for this fab review! We are delighted that our team could help you find exactly what you were looking for before you ordered. It is fantastic to hear that your new cabinet is such a beautiful addition to your home and that the quality hit the mark.

We truly appreciate your support and can't wait to see you next time!

- The FableRoom Team 💛

Rated 3 out of 5 stars

The courier was fantastic but the rug…

The courier was fantastic but the rug has several flaws which is disappointing. There are a few snags in the weave and a couple of bald patches. Such a shame considering I have waited for it since November 2025

April 20, 2026
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Reply from FableRoom

Hi Susie,

Thank you for your honest feedback. We are glad the delivery process went smoothly, but we are incredibly sorry that the rug itself did not meet our usual quality standards.

We want to fix this for you right away. Please reach out to us at support@fableroom.com with your order details and a few photos of the rug, and someone from our team will assist you in resolving this matter on priority.

We want you to absolutely love your pieces, and we look forward to making this right for you.

- The FableRoom Team 💛

Rated 5 out of 5 stars

Great sideboard

The sideboard we purchased is great. Robust, spacious and beautiful. It was delivered late, but one call to Fableroom reassured us that it would arrive soon and a small refund was welcome. Very happy. Will use again

April 10, 2026
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Reply from FableRoom

Hi Kathy,

Thank you for this lovely review! It is fantastic to hear that your new sideboard is beautiful, robust, and exactly what you needed.

We always want our delivery to be as seamless as possible, but we truly appreciate your grace and understanding regarding the delay. We are so glad our team could jump in to help and get everything sorted for you.

We are delighted that you are very happy with the final result and look forward to seeing you again!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Beautiful wool rug and great customer service

It's tricky ordering furniture / rugs online esp where colour & texture are important. Even more so when you've never used the company before. But it was very much worth the risk ...the rug is beautiful soft & thick & colours just as I'd hoped. Customer service also excellent replied to emails re tracking same day and rug arrived within a week.

April 22, 2026
Unprompted review
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Reply from FableRoom

Hi Nicola,

Thank you so much for taking a chance on us! We know how tricky it is to gauge texture and color through a screen, so we are overjoyed that your beautiful new wool rug hit the mark perfectly.

Providing excellent customer service and fast delivery are huge priorities for us, and we are so glad our team could answer your tracking questions promptly and get your rug to you within the week.

Thank you for this wonderful review, and we look forward to welcoming you back soon!

- The FableRoom Team 💛

Rated 4 out of 5 stars

Just as advertised , very please

I do not like buying online unless I can see the quality and colour of the product first , but this rug was exactly as advertised colour wise and a good price. Very pleased.

April 17, 2026
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Reply from FableRoom

Hi Julia,

Thank you for trusting us with your order! We know how daunting it can be to purchase a rug online without seeing it first, so we are overjoyed that the color was spot on and exactly what you expected. Delivering great quality at a good price is what we strive for, and we are so glad we hit the mark for you.

Thank you for taking the time to share your fantastic feedback. We look forward to seeing you again!

-The FableRoom Team 💛

Rated 1 out of 5 stars

Delivery service is poor

Delivery service is poor, items dispatched and 3 weeks later no update on when items will be delivered and 2 items can not be found. Requested a refund and no response.

April 7, 2026
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Reply from FableRoom

Hi Claire,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your delivery experience wasn’t as smooth as expected. We’ve reviewed your order and can confirm that it was delivered on 24th April.

We understand this didn’t meet your expectations, and our team has reached out to you directly to help put things right. Please do reply to our email, and we’ll be happy to assist further.

— The FableRoom Team 💛

Rated 5 out of 5 stars

Great experience

Competitive pricing, excellent choice of carpets.
Delighted with the quality of the product as well as the good communication in the lead up to delivery.
The carpet looks great in my dining room!

April 17, 2026
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Reply from FableRoom

Hi Susan,

We are so pleased to hear the new carpet looks great in your dining room! We aim to combine competitive pricing with high-quality pieces, so it's wonderful to know we hit the mark for you.

Thank you for your kind words regarding our communication - we’ll see you next time!

—The FableRoom Team 💛

Rated 4 out of 5 stars

I did wait quite a long time for…

I did wait quite a long time for delivery… but was not disappointed. Lovely rug!!!
Great quality and looks exactly as it did online….
Will definitely use Fableroom again

April 17, 2026
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Reply from FableRoom

Hi Charlotte,

We are so thrilled to hear that you love your new rug! We know you had to wait quite a while for delivery, so we are incredibly grateful for your patience and absolutely delighted to hear that you were not disappointed. It is fantastic to know the quality and design matched exactly what you saw online.

Thank you so much for your kind words. We can't wait to welcome you back next time!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Informed Every Step of the Way

Communication was good as was the product.

April 17, 2026
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Reply from FableRoom

Hi Suzanne,

Thank you so much for the great feedback! Providing top-notch communication and high-quality products is exactly what we strive to do every single day.

We are absolutely delighted that everything went so smoothly for you, and we can't wait to see you next time!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Very happy

Absolutely lovely unit, excellent quality and at a great price! What is there not to like? Would recommend and hope to buy from them again.

April 19, 2026
Unprompted review
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Reply from FableRoom

Hi Andrew,

This is exactly what we love to hear! We are so glad that you are very happy with the beautiful quality and great value of your new unit.

Thank you for your fantastic recommendation and for choosing us. We truly appreciate your support and will see you next time!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Quality rug

Rug arrrived extremely well packed. Well protected. Quality rug. Delivery company was spot on and kept us informed of date for delivery followed up with a time slot. Fableroom are a helpful company to deal with would recommend.

April 21, 2026
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Reply from FableRoom

Hi Pat,

There is nothing we love more than hearing a piece that not only lived up to your quality expectations, but that the entire journey to your front door was completely stress-free. We work hard to partner with delivery teams who care as much as we do, so we are delighted they were spot on with your time slot.

Thank you for your kind words about our team and for the lovely recommendation. Enjoy your beautiful new rug!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Great company

Easy returns, beautiful rugs and good communication.. very reasonable prices.

April 17, 2026
FableRoom logo

Reply from FableRoom

Hi Gillian,

We are very happy to hear that you had such a great experience with us! We believe that refreshing your space should be completely stress-free, so it is wonderful to know that you appreciated our easy returns process and clear communication. Most importantly, we are absolutely delighted that you are loving our beautiful rugs and reasonable prices.

Thank you for taking the time to leave such a lovely review, we'll see you next time!

- The FableRoom Team 💛

Rated 5 out of 5 stars

I can’t fault Fableroom

I can’t fault Fableroom. The quality of the chest of drawers is exceptional, the price was so reasonable. It arrived already assembled and the delivery drivers took it upstairs for us. I love the chest of drawers!

April 17, 2026
Unprompted review
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Reply from FableRoom

Hi Samantha,

Thank you so much for this fantastic feedback! We know that setting up new furniture can sometimes be a chore, which is why we love providing beautiful, fully assembled pieces. We are so glad that our delivery drivers went the extra mile to get it perfectly placed upstairs for you, making the whole process completely stress-free.

We are overjoyed that you love your new chest of drawers and look forward to welcoming you back for your next room refresh!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Great quality items of furniture and at…

Great quality items of furniture and at a good price. Arrived very well packaged and looks great.

April 15, 2026
FableRoom logo

Reply from FableRoom

Hi Rhian,

We are glad to hear that your new furniture looks great in your home! Providing high-quality pieces at a wonderful price is exactly what we aim for, and we are delighted that we hit the mark for you.

We also know how important it is for items to arrive safely, so it is fantastic to hear that everything was perfectly packaged for its journey.

Thank you so much for your lovely feedback, we can't wait to welcome you back next time!

- The FableRoom Team 💛

Rated 5 out of 5 stars

The two men who delivered my marble…

The two men who delivered my marble table were so polite, kind and very professional. They let me know they were on there way and when they delivered I wasn’t prepared for how big my parcel was so I had not removed everything in my entry way . The two men helped me do this and they had to put up with my two big dogs , well one I had hold of one but the other one was so intrigued and stuck her long nose in one of the men’s ear while he was trying to take photographs. They were so patient and kind . Thank you x

April 15, 2026
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Reply from FableRoom

Hi Glenys,

This review really made us smile! We are so grateful to hear that the delivery team took such great care of you, from making room for your new marble table to being wonderfully patient with your dogs' friendly greetings. We will absolutely pass your immense thanks along to them for their kindness and professionalism.

Thank you for choosing us, and we hope you absolutely love your stunning new piece!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Beautiful quality large rug

Beautiful quality large rug - it looks gorgeous- great quality and colour. Delivery was as directed and packaged safely. Would recommend this company.

April 6, 2026
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Reply from FableRoom

Hi Susan,

Thank you for this wonderful review! We love hearing that your new rug looks gorgeous in your space and that the quality and color were exactly what you were hoping for. We always want to ensure our pieces arrive safely, so we are delighted that our packaging and delivery process hit the mark for you, too.

We truly appreciate your recommendation and look forward to helping you find your next perfect piece!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Outstanding quality table and great…

Outstanding quality table and great design. Delivery was very prompt and we are delighted with our purchase.

April 10, 2026
Unprompted review
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Reply from FableRoom

Hi there,

Thank you so much for the wonderful review! We are delighted that your new table exceeded your expectations in both quality and design. It’s great to know our prompt delivery service helped make the experience even better.

We truly appreciate your support, see you next time!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Very happy with my purchase of two…

Very happy with my purchase of two velvet cushions even though the colour isn’t like the picture, luckily it still works well with my colour scheme. Very good customer service fast delivery and good price, so all good.

April 14, 2026
FableRoom logo

Reply from FableRoom

Hi Louise,

We are so glad to hear that you are happy with your new velvet cushions and that the color works perfectly with your decor! While we always try to capture our products as accurately as possible, we know that lighting and screens can sometimes make things look a little different in person, so we are thrilled they found their place in your home.

Thank you for your kind words about our customer service and fast delivery!

- The FableRoom Team 💛

Rated 5 out of 5 stars

This is my second purchase from…

This is my second purchase from FableRoom. Both items have exceeded my expectations. Beautifully crafted and quality furniture. I will definitely be a returning customer.

April 14, 2026
FableRoom logo

Reply from FableRoom

Hi Dawn,

Welcome back! It is a great compliment to have a returning customer, and we are absolutely delighted to hear that we’ve exceeded your expectations for the second time. Knowing that you appreciate the craftsmanship and quality of our furniture truly makes our day.

We are already looking forward to your third visit!

- The FableRoom Team 💛

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