Great clothing and offers - the VIP credit membership is fine as long as you remember to skip the month if you don't want anything. The main problem is trying to speak with a human being if you have a... See more
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Review summary
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I’m not sure of the quality yes as I haven’t received my leggings but I will admit they are quite expensive £89 for a pair of leggings we will see
Company replied
Followed a promotion, advised first pair free as VIP. Says Evri is free delivery but I was charged £4.49 -In reply to the Fabletics reply: All through the checkout process I was advised delivery wo... See more
Company replied
Very disappointed! Every time I try to use a credit to purchase I am confronted at the checkout to enter a billing address which is clearly shown in my payment details section. I have previously been... See more
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Company details
- Activewear Store
- Couture Store
- Running Store
- Sporting Goods Store
- Sportswear Store
- Sportwear Manufacturer
Written by the company
Co-founded by Adam Goldenberg, Don Ressler, & Ginger Ressler in 2013, Fabletics is a global active-lifestyle brand designed with everyone in mind. It’s the ultimate destination for the world’s best women's and men's lifewear and activewear. With millions of five-star-rated styles, ranging in sizes from XXS to 4X and inseams from short to long, there’s something for everybody—and every workout, no matter how you choose to sweat!
Written by the company
Contact info
210 Euston Road, NW1 2DA, London, United Kingdom
- 020 36953 831
- support@fabletics.co.uk
- fabletics.co.uk
2.6
Poor
19K reviews
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Fabulous Fabletics
So spoiled for choice with great products and offers. There are suggestions for bundles. Five stars for Fabletics. My only problem is the courier- I have poor experiences with EVRI, Royal Mail much better in my area.
May 21, 2026
Reply from Fabletics UK
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Great selection of clothes and sizes in…
Great selection of clothes and sizes in must items.
May 21, 2026
Reply from Fabletics UK
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Easy to use website
May 21, 2026
Reply from Fabletics UK
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
VIP membership nightmare
While the products are ok, they should look at the business model and just sell reasonably priced items. I have numerous times to try and cancel VIP membership, but as others have stated checkout process prevents you actually using the vip credit. I ended up with duplicate orders and spent hours On live chat and emails trying to resolve the issue. I could not get through on the telephone as automated system kept chucking me out and there is no option to speak to an operative. So if you don’t want hassle don’t bother, buy your leggings elsewhere
May 18, 2026
Unprompted review
Reply from Fabletics UK
Hi there,
Thank you for reaching out and sharing your feedback with us. We are so happy to hear that you like our materials and designs. It truly means a lot to our team to know that the product quality hits the mark for you, as we put a lot of care into creating styles that look and feel great.
We are very sorry for the confusion you experienced with the checkout process and your credits. We also apologize for the trouble you had trying to get through to us on the phone. If you still need any assistance with your duplicate orders or if you wish to cancel your VIP membership, please feel free to reach out to us via chat, email, phone, or WhatsApp. We want to make sure this is handled smoothly for you.
We sincerely apologize again for the hassle this has caused you. Please be assured that we will take your feedback on board to help us improve our system, our automated phone options, and the overall member experience moving forward. We appreciate you taking the time to let us know where we can do better.
Best,
Steve
Fabletics Team
Reply from Fabletics UK
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Reply from Fabletics UK
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Taking money that’s not yours
It went all wrong when you decided to take money from my account on a monthly basis!!
What are you my mother’s catalog!!
In this day and age your company is behaving like a scammer !!
Taking monies that are not yours.
I have just had select clothes that I don’t want but it’s the only way I can redeem my stolen money that you removed from my bank account.
I have reported your scam actions to my bank and also consumers rights also BBC watchdog !
February 10, 2026
Reply from Fabletics UK
Hello, Mrs Ramsay,
Thank you for contacting us. We are very sorry for the frustration and stress this situation has caused you.
It is never our intention to make you feel misled, and we take your feedback regarding our monthly billing structure very seriously. We want to make this right and resolve your concerns immediately.
We will contact you directly to be able to resolve the case asap. We will work with you to address the unauthorized charges, review your options for a full resolution, and ensure your account is set exactly how you want it.
Thank you for your patience while we fix this for you.
Best regards,
Alex, Fabletics Team
Trustworthy
I am a VIP member for more than 5 years. It is trustworthy website and the size is always true
May 16, 2026
Reply from Fabletics UK
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
? True validity of initial offer
The initial offer was for a free sports bra and showed free delivery for VIP membership which I signed up to, however this was limited for 30 mins and it jept declining my order despite me re entering my details a few times and checking my basket.
I gave up but tried again later. My basket then showed as the items being out of stock so I changed my selection, however the offer had changed to 70% off the sports bra rather than it being free and i was charged for delivery.
May 16, 2026
Reply from Fabletics UK
Hi Anna,
We are so sorry for the frustration. It sounds like you hit a technical glitch during your checkout, and that is definitely not the VIP experience we want you to have.
We will look into this and reach out to you shortly.
We look forward to making this right!
With care,
Lena
Fabletics Team
I’ve been a member of Fabletics for…
I’ve been a member of Fabletics for over 6 months now, and every item of clothing I’ve purchased has been excellent quality. They look great, feel amazing, and are always comfortable to wear. I’ve been really impressed with everything so far!
May 15, 2026
Reply from Fabletics UK
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Great quality my go to for activewear
May 14, 2026
Reply from Fabletics UK
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
I thought i will juat chip in
I thought i will juat chip in. It is clearly adertised as 2 shorts for £19 or that is what the company wants you to believe in. Or and free tshirt or is it free(?!) Can i get 3 items for £19 - surely you cannot! Subsribe, pay £60 or £80 every month oh who needs that for some shorts, tshirt, tights. Smell a rat. Wouldn't touch with a barge pole.
May 14, 2026
Unprompted review
Reply from Fabletics UK
Hi there,
Thank you for reaching out to Fabletics and sharing your feedback. We are very sorry to hear that our promotions and subscription in general seemed confusing. Please don't worry, we will be more than happy to explain everything to you.
The offers that you saw are part of our welcoming offers for our new VIP customers. As a VIP, you do not have to pay a monthly fee. You can simply skip the month between the 1st and the 5th to enjoy all the benefits of the VIP program entirely for free.
If you don't wish to become a VIP member, that is completely fine. We also have a guest checkout option available. In any case, if you need any assistance or if you have any questions, please feel free to contact us via chat, email, phone, or WhatsApp. Our customer support team will be more than happy to assist you.
Best,
Steve
Fabletics Team
I tried to buy and it purchade trice…
I tried to buy and it purchade trice without my consent
May 14, 2026
Reply from Fabletics UK
Hi Santiago,
We sincerely apologise for this experience.
A triple charge attempt sounds like a technical glitch occurred during your checkout. When a site glitches and processes multiple charges, those extra transactions are usually pending authorizations that your bank will automatically drop. However, to make sure they are actually cancelled and not finalised, we will investigate about this and contact you shortly.
Thank you for your understanding.
With care,
Lena
Fabletics Team
Reply from Fabletics UK
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Awesome Quality
Awesome Quality. I love the fabrics. Just wish there was a back in stock alert feature as they often have a lot of things out of stock.
May 14, 2026
Reply from Fabletics UK
Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
I ordered the 'black' trousers
I ordered the 'black' trousers, and this was 'supposed' to be a 'completely FREE' gift from Klarna! I still want my order, as I need them, but since they are for my father's funeral, I desperately needed them in BLACK, not beige!
Also, there are literally no trousers in a size Small, which is 'my' size, that come in a 'Tall' at all, so I'm just hoping, they won't be too short for me! And could you please change them to the black colour that I asked for? This is extremely important! It took me forever to order these, I couldn't find Klarna anywhere so had to pay myself, and now there in the wrong colour too! Please could you change them to colour black, it's bad enough that they're not in a Tall, but the wrong colour too!
May 14, 2026
Reply from Fabletics UK
Hi there,
Thank you for getting in touch with us. We are truly sorry for your loss.
We sincerely apologize for the inconvenience with your order. We’ve looked into the order, and it appears that beige was the color selected at checkout. While we do offer several color options for our styles, it appears the order has already been processed and sent out, so we are unable to change the color of this specific package while it’s in transit. If you ever feel uncertain about the details during checkout, please feel free to reach out to us for help before finalizing your order so we can assist you.
If you would like to secure the black pair as soon as possible, you are welcome to place a new order on the website. Please do reach out to us via chat, email, phone, or WhatsApp before you do so; we would be more than happy to assist you personally to make sure everything is set up correctly.
Regarding the sizing, we are sorry that the "Tall" option wasn't available in your size. We typically launch our new arrivals and restocks at the beginning of each month, so I am very hopeful that the size Small in a Tall length will be back in stock for you very soon.
Once again, we apologize for the inconvenience.
Best,
Steve
Fabletics Team
Its a con. Don't but anything.
If I could give minus figures I would. Their small print is designed as a con. Making it look like a good sale price offer for an item then sneakily signing you up to pay £60 a month. My daughter has been conned by this company and suddenly had £60 taken from her account- no warning email like they say they send. She's tried to cancel but its the wrong time in the cycle - asked for a refund - declined. Kids are getting conned. Don't buy anything from them as you end up not getting the bargain you thought you were getting.
May 7, 2026
Unprompted review
Reply from Fabletics UK
Hi Linds,
Thank you so very much for taking the time to share your feedback and write this review. It is incredibly helpful for us to see our membership through our customers' eyes, and we truly value the perspective you have provided.
We are so sorry to hear that you and your family have had such a negative experience.
Please know that we take your comments to heart; our goal is for the membership to be a seamless and helpful addition to your shopping, and it is genuinely disheartening to learn that we missed the mark so significantly in your case.
We never want our members to feel frustrated, and we would love the opportunity to look into your account more closely to make things right and provide the level of service you deserve.
When you have a moment, please reach out to us so we can help.
You can call us at 020 36953 831, email us at support@fabletics.co.uk, or chat with us live on our website at www.fabletics.co.uk.
We look forward to hearing from you and turning this experience around.
Kind regards,
Dora
Fabletics Team
Shocking company take money from you…
Shocking company take money from you and sign you up to credits also make it impossible to complain just a con should be reported after I have spend what I am owed will never use or recommend again
May 11, 2026
Reply from Fabletics UK
Hi there,
Thank you for reaching out to Fabletics UK and for sharing your feedback with us. We are truly sorry that your experience with our service has been so disappointing and that the membership details were not made clearer from the start. It is never our intention to make any customer feel misled or unheard. We are trying to make our policy as transparent as possible and our only goal is to help our members have a high-quality shopping experience and benefit from the program.
We sincerely apologize for the difficulty you’ve had in reaching us to voice your concerns. We aim to provide a straightforward service, and it is clear we missed the mark in your case. We have noted that you have recently used your credit to check out, and we hope you enjoy your new items despite the frustration leading up to this.
Please be assured that we take your comments seriously and will be using your feedback to review how we communicate our VIP terms and improve our website for everyone. We truly value your honesty, as it helps us do better.
Best,
Steve
Fabletics Team
Awful customer service and lack of…
Awful customer service and lack of transparency. I purchased what I believed was a one-off product, only to later discover hidden charges and an expensive membership attached. The billing process felt misleading, and cancelling or getting clarification was unnecessarily difficult. To make matters worse, it was almost impossible to speak to an actual human being for support. Overall, a frustrating experience that left me feeling misled and unsupported.
May 12, 2026
Unprompted review
Reply from Fabletics UK
Hello customer,
We sincerely apologise that your experience with us felt frustrating. Hearing that you felt misled is the last thing we want, our goal is to get you into gear you love, not to create a cycle of frustration.
Our VIP Membership is designed to offer the best value, and our VIPs get access to exclusive pricing, and many more perks.
There is a monthly charge that becomes a Member Credit to spend on future gear, unless you "Skip the Month" between the 1st and the 5th. Skipping a month is super simple - it takes less than a minute, and there is no limit to how many months you can skip. You shop when you want, and you are always in control.
It’s disappointing to hear you had trouble reaching a human. While we use digital assistants to handle quick fixes, they should never be a wall between you and a real person. We clearly missed the mark on providing the support you deserve.
Your detailed feedback is appreciated, as it will help us improve.
If there is anything we can help you with, please reach us through one of our support channels:
https://help.fabletics.com/hc/en-gb
We hope to serve you better in the future.
With care,
Lena
Fabletics Team
I bought 2 leggings as a gift
I bought 2 leggings as a gift , the Evri delivery driver through the package in the bottom floor garden of the next door building and did not even try to ring our door and took a picture of it laying in a garden that does not belong to me. When I went down to get it , it was gone.
I called Fabletics Uk and they said sorry and that they will send me a form to fill out to get my refund , but the form either needs to be printed or they suggest that you download a third party app that I don’t want to get my money back that I’m due and I’m still going around in circles trying to get a refund
May 8, 2026
Unprompted review
Reply from Fabletics UK
Hi Mr Rawashdeh,
We are incredibly sorry for the experience you’ve had. Having a gift end up in a neighbour's garden only for it to go missing is completely unacceptable. That is certainly not the service we strive for, and we’re disappointed that the delivery didn't go as planned.
We also hear you loud and clear regarding the refund process. We never want to make getting your money back feel like a workout. We are constantly looking for ways to better the process, and your feedback about these technical hurdles is being shared directly with our management team.
We will reach out to you via mail shortly, to assist you with this.
We value your patience and truly hope we can win back your trust.
Best,
Lena
Fabletics Team
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