Fabletics UK Reviews 19,170

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 928 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the subscription model, often feeling tricked into recurring payments they did not knowingly sign up for, leading to unexpected charges. The payment system was frequently criticized for being problematic, with some experiencing issues editing or adding payment methods, and others reporting unexpected charges or difficulty in canceling subscriptions. Reviewers also felt that the pricing structure was misleading and that the VIP credit system was designed to make customers forget to skip months, ultimately leading to inflated costs for products. Conversely, a small portion of people felt that the products themselves were of good quality, stylish, and comfortable, with some praising their durability and fit even after extended use. These customers appreciated the clothing and found the website easy to navigate for finding items and understanding sizes.

What people talk about most

Product

Clients share ambiguous opinions on product quality and value, with many praising the clothing for its style,... See more

Subscription

People report negative experiences with subscription, often unknowingly being signed up for monthly VIP... See more

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting unauthorized... See more

Price

Customers had negative experiences with price, with many feeling ripped off and describing the business model... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers consistently praising the excellent... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Great clothing and offers - the VIP credit membership is fine as long as you remember to skip the month if you don't want anything. The main problem is trying to speak with a human being if you have a... See more

Company replied

Rated 3 out of 5 stars

I’m not sure of the quality yes as I haven’t received my leggings but I will admit they are quite expensive £89 for a pair of leggings we will see

Company replied

Rated 2 out of 5 stars

Followed a promotion, advised first pair free as VIP. Says Evri is free delivery but I was charged £4.49 -In reply to the Fabletics reply: All through the checkout process I was advised delivery wo... See more

Company replied

Rated 2 out of 5 stars

Very disappointed! Every time I try to use a credit to purchase I am confronted at the checkout to enter a billing address which is clearly shown in my payment details section. I have previously been... See more

Company replied


Company details

  1. Activewear Store
  2. Couture Store
  3. Running Store
  4. Sporting Goods Store
  5. Sportswear Store
  6. Sportwear Manufacturer

Written by the company

Co-founded by Adam Goldenberg, Don Ressler, & Ginger Ressler in 2013, Fabletics is a global active-lifestyle brand designed with everyone in mind. It’s the ultimate destination for the world’s best women's and men's lifewear and activewear. With millions of five-star-rated styles, ranging in sizes from XXS to 4X and inseams from short to long, there’s something for everybody—and every workout, no matter how you choose to sweat!

Written by the company


Contact info

2.6

Poor

TrustScore 2.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Really good

Really good

April 26, 2026
Fabletics UK logo

Reply from Fabletics UK

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great experience and easy use of the app

Great experience and easy use of the app

April 26, 2026
Fabletics UK logo

Reply from Fabletics UK

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Yes.

Yes it was good.

May 25, 2025
Fabletics UK logo

Reply from Fabletics UK

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

excellent beautiful and stylish hacket…

excellent beautiful and stylish hacket i loved it and will reconsider it

March 28, 2026
Fabletics UK logo

Reply from Fabletics UK

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Quality stylish cool looking clothing.

Quality stylish cool looking designed shorts with great lining enhancing style and body. Expert customer support and VIP customer satisfaction with great deals and awards for VIP customers approved by the online sales teams for loyal customers. Choice of payment methods and fast delivery available online.

April 26, 2026
Fabletics UK logo

Reply from Fabletics UK

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 3 out of 5 stars

Limited sizes and fast sell out

Where there used to be lots of options, now struggling to get items in a short length with things selling out quickly.

April 24, 2026
Fabletics UK logo

Reply from Fabletics UK

Hi Maxine,

Thank you for your feedback.

We're sorry to hear you're finding fewer options in shorter lengths and that items are selling out quickly. We try to restock sold out items as often as possible, and are actively working on improving availability across all lengths.

In the meantime, we'd recommend adding your favourite pieces to your wishlist so you can be notified as soon as they're back in stock.

With care,

Lena
Fabletics Team

Rated 5 out of 5 stars

Great products at a great price

This is an amazing site with great products and also great prices. I have used this site on many occassion and the quality of the items brought are amazing.

April 24, 2026
Fabletics UK logo

Reply from Fabletics UK

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

It was good experience about the the…

It was good experience about the the comfort fabric design

November 14, 2025
Fabletics UK logo

Reply from Fabletics UK

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Absolutely love this brand.

Absolutely love this brand.. The quality of the items.. Continued washing and they still look brand new.. Just had a voucher for my birthday too, so handy.. I will continue to buy from this brand as always a positive experience

April 23, 2026
Unprompted review
Fabletics UK logo

Reply from Fabletics UK

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

FABLETICS LATEST SCAM

FABLETICS LATEST SCAM
After trying to get a refund from Fabletics on numerous occasions which Fabletics confirmed via email, yet I never actually received the refund!

The latest email correspondence from Fabletics states they have no record of my email address. Despite having email trail over last four months.

This is again Fabletics avoiding repaying me the refund of £119.98

WARNING DO NOT USE FABLETICS
THEY WILL SCAM YOU

April 23, 2026
Unprompted review
Fabletics UK logo

Reply from Fabletics UK

Hello,

We appreciate you bringing this to our attention. We are sorry to hear about the difficulties you've experienced with your refund and the confusion regarding our email records. We take your feedback seriously and will investigate this issue further to prevent similar situations.

We'll be reaching out to you shortly.

Kind regards,

Lena
Fabletics Team

Rated 4 out of 5 stars

1st shopping experince with Fabletics

good sizing, good colours, new user discount all made the experince great

April 23, 2026
Fabletics UK logo

Reply from Fabletics UK

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 2 out of 5 stars

My “free ” shorts ended up costing 5…

My “free ” shorts ended up costing 5 quid with “free” shipping …

April 22, 2026
Fabletics UK logo

Reply from Fabletics UK

Hello, Steve:

Thank you for the review. We are so sorry for the confusion regarding the cost of your shorts. We completely understand how disappointing it is to expect a free item and still end up with a charge. Please accept our sincere apologies for the frustration this has caused.

We would also like to inform you that the free shipping option is possible only with the standard shipping option. This way the member can get a free shipping. We invite you to check your order and contact us so we could check the case and provide the solution asap. We are here for you every day.

Best regards,
Alex, Fabletics Team

Rated 5 out of 5 stars

Worth the money

I've been buying Fabletic leggings for years and they are fantastic. My body shape is weird but they fit so comfortably and they don't fall down even with stuff in the pockets. And are heavy duty and last for ages.

April 22, 2026
Fabletics UK logo

Reply from Fabletics UK

Thank you for your feedback - we're so glad we could deliver a great experience. We truly appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Unhappy with the experience overall

Unhappy with the experience overall, I just wanted some leggings but ended up stuck in their subscription model, emailed multiple times and called and then had to call again to cancel only to find that I still have to remember to skip the last month between 1st-5th of month to avoid any more charges! All the time I was trying to cancel they kept trying to keep and tempt me even though I was so clear that I wanted to cancel - so draining!

April 22, 2026
Unprompted review
Fabletics UK logo

Reply from Fabletics UK

Hi there,

Thank you for contacting Fabletics UK.

We are sorry to hear that you feel the information about VIP membership was not clear enough. There are two ways of shopping on our website, as a regular customer and as a VIP member (by picking a promotion). When you choose a VIP price you are informed about how the membership works both before and after confirming the order. You also receive a confirmation email after your first purchase that provides you with additional information about the VIP membership.

We would also like to say that if you wish to cancel, you can contact us via chat or phone as well. We assure you that our customer support team will be more than happy to help you.

We really hope that you will give us another chance in the future.

Best,
Steve
Fabletics Team

Rated 1 out of 5 stars

Goodbye Fabletics. It's a no from me.

I have loved Fabletics products over the years but the whole business model and pricing STINKS. I will be taking my business elsewhere as these guys are con artists. Charging £59.99 for 1x credit, which they make impossible to use, ends up costing you more money because they use the whole 'credit' even if the item costs less. Absolutely AWFUL company!

April 19, 2026
Fabletics UK logo

Reply from Fabletics UK

Hello, Amy:

Thank you for the review. We are so sorry to hear you feel this way, and we truly appreciate you sharing such honest feedback with us. It’s disheartening to know that after years of enjoying our products, our current membership model has left you feeling frustrated and let down.

We sincerely apologize for the trouble you’ve had with your credits. It was never our intention to make the process feel difficult or unfair, and we completely understand why seeing a full credit used for a lower-priced item feels like poor value. We want our long-time customers to feel rewarded, not restricted.

While we are sad to see you go, we would love the chance to look into your account and see how we can make this right regarding your remaining credits. We will reach out to you and we invite you to respond. We will give our best to help you asap.

Thank you for your loyalty over the years; we wish you the very best.

Best regards,
Alex, Fabletics Team

Rated 3 out of 5 stars

…expensive

I’m not sure of the quality yes as I haven’t received my leggings but I will admit they are quite expensive £89 for a pair of leggings we will see

April 18, 2026
Fabletics UK logo

Reply from Fabletics UK

Hi Claire,

Thank you for your review. We completely understand that £89 can feel like a big investment, especially before you've had the chance to try our products.

We can see that your pair was received through our VIP promo offer, at no cost apart from the shipping fee. We would love to hear your thoughts once you try them out. Our focus is always on delivering premium quality, comfort and long-lasting wear.

If you have any questions or need any support, we're always here to help.

With care,
Lena
Fabletics Team

Rated 5 out of 5 stars

Easy to order lovely styles cant wait…

Easy to order lovely styles cant wait on order now

April 18, 2026
Fabletics UK logo

Reply from Fabletics UK

Hello, Tracey:

Thank you for the review. We're so excited to hear that you found it easy to order and love our styles. Thank you for your order and for the feedback, we appreciate it! We invite you to check our Fitness App, you will enjoy all the exercises that we have prepared for you.

Best regards,
Alex, Fabletics Team

Rated 5 out of 5 stars

very good

Very good pants

February 17, 2026
Fabletics UK logo

Reply from Fabletics UK

Hi Alexandra,

Thank you for your positive feedback! We're delighted you loved our products, and that our website met your expectations.

We appreciate your support and look forward to continuing to provide you with excellent service in the future!

Best,
Lena
Fabletics Team

Rated 5 out of 5 stars

Great service great product 👍

Great service great product 👍

April 17, 2026
Fabletics UK logo

Reply from Fabletics UK

Hi Nina,

Thank you for the 5-star review!

We're so glad to hear you had a great experience with us.
Providing top-notch service is what we strive for every day.

We can't wait for you to explore what's coming next. Thank you for being part of the Fabletics fam! 💪️
😎️

Best,
Lena
Fabletics Team

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