Overall good website and pricing(if you purchase within hr of maiking an account. After that just make a brand new account) but the website is super slow!!! takes ten seconds to load each page. ending... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I love the Credit Shop Option; I like how Fabletics offers outfits that can be redeemed with credits. Although I initially attempted to skip my membership credit this month on 4/5/2026, it did not g... See more
Company replied
The promo on tv on Masters Golf Tournament sent us to your site. However unclear on VIP program as terms seem complicated. Have been advised not to shop here & I had already ordered. Now I have to can... See more
Company replied
Company details
About Fabletics US
Information provided by various external sources
Fabletics is an innovative, high quality activewear and accessories line for today's active woman, co-founded by actress Kate Hudson and the team behind JustFab. Our designs uphold our core principles of fit, function and style - all at great prices. From workout essentials to fashion-infused designs, Fabletics offers a range of activewear for the workout and beyond.
Fabletics includes a wide selection of tops, tanks, tees, sports bras, hoodies, jackets, leggings, pants and shorts to fit every fitness level. Become a Fabletics VIP member and enjoy free shipping, easy returns and complete outfits starting at only $49.95!
Fabletics includes a wide selection of tops, tanks, tees, sports bras, hoodies, jackets, leggings, pants and shorts to fit every fitness level. Become a Fabletics VIP member and enjoy free shipping, easy returns and complete outfits starting at only $49.95!
Written by the company
- Create Your Lifestyle Profile
- Take our quick lifestyle quiz so we can get to know you better.
- Receive Personalized Outfits
- Each month, you'll find new outfits hand-selected just for you and your workouts.
- Shop!
- Buy the outfits you love or skip the month altogether. There's never any obligation to buy.
Contact info
United States
- 855-202-3570
- fabletics.com
3.6
Average
147K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It is impossible to bypass the…
It is impossible to bypass the membership screen if wanting to buy a single item and not join.
April 12, 2026
Reply from Fabletics US
Hello Eva,
Thank you for taking the time to leave a review. We're sorry about the challenges you experienced with the VIP membership. I understand that promos and subscriptions should be clear and transparent when checking out. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
A little glitchy but otherwise good
While shopping the page would often glitch and refresh itself and the cart would glitch and only have 2 items in it when I had 7 and would take several minutes to update, other than that ordering was relatively smooth.
April 12, 2026
Reply from Fabletics US
Hello Joshua,
Thank you for taking the time to leave a review. We're sorry to hear about the glitches you experienced while shopping. We understand how frustrating it can be when the cart doesn't reflect your items correctly and takes time to update. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Reply from Fabletics US
Hello Doreen,
Thank you for taking the time to leave a review. We're sorry for any confusion regarding the charges for our VIP membership. We strive to be transparent with our pricing, and we understand how important clarity is for our members. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Great cloths but…….
I would love to give a 5-star rating, however I just can’t. While I LOVE the leggings and other products I’ve bought, I find it hard to get A LOT of the pieces I really want. EVERY time I log on, at least half of what I want to buy is already sold out. Not just once in a while, but every single time. I’ve ended up with a backlog of VIP credits, but I can’t use them because the items are sold out.
April 11, 2026
Reply from Fabletics US
Hello Robin,
Thank you for taking the time to leave a review. We're sorry to hear that you're having difficulty finding the items you love in stock. We understand how frustrating it can be when popular products sell out quickly. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
good discounts but if you buy two of…
good discounts but if you buy two of the same product the price suddenly changes
April 11, 2026
Reply from Fabletics US
Hi Enrique,
Thank you for your feedback. We appreciate your feedback regarding the pricing changes when purchasing multiple items. We understand how this can be confusing and frustrating, especially when you’re trying to take advantage of our discounts. Our Member Services Team will be contacting you immediately.
Best,
Kim
The promo on tv on Masters Golf…
The promo on tv on Masters Golf Tournament sent us to your site. However unclear on VIP program as terms seem complicated. Have been advised not to shop here & I had already ordered. Now I have to cancel BIP as not a clear description of the program & auto charges.
April 11, 2026
Reply from Fabletics US
Hello Ron,
Thank you for taking the time to leave a review. We're sorry to hear that you're finding the VIP membership unclear and that it has led to frustration with your order. We understand how important it is to have clear information. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
The ability to shop is good but the…
The ability to shop is good but the website is kind of difficult if you are a member. Also the last time I ordered it took months before I received anything. I hope it goes better this time
April 11, 2026
Reply from Fabletics US
Hello Carl,
Thank you for taking the time to leave a review. We're sorry to hear that you've had a challenging experience with our website and that your last order took so long to arrive. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
The website takes so long to load…
The website takes so long to load between each product I'm trying to view, or it will just crash altogether and I get a "Oh snap" message to reload the page. It's infuriating, especially since the monthly subscription cost has increased and we are charged a tariff fee. It makes me not even want to use the website at all.
April 11, 2026
Reply from Fabletics US
Hi Cindy,
Thank you for your feedback. We apologize for the frustration you've experienced with our website's loading times and crashes. We understand how annoying it can be, especially with the recent increase in subscription costs. Our Member Services Team will be contacting you immediately.
Best,
Kim
Snakey business practices...
Snakey business practices....
Placed an order with their VIP discount, then canceled the membership right after so I wouldn’t get hit with a monthly charge.
They canceled my order because of it. That’s not clearly stated anywhere during checkout. So you’re basically forced to stay subscribed or lose the deal.
Feels like a trap, not a promotion. Customer service was polite, but the whole setup is misleading. Would not recommend to anyone.
April 11, 2026
Unprompted review
Reply from Fabletics US
Hi Tyler,
Thank you for your review. We sincerely apologize for the frustration you've experienced with our VIP membership and the order cancellation. We understand how disappointing it can be to feel misled while trying to take advantage of a promotion. Our Member Services Team will get in touch with you right away.
Best,
Kim
just beautiful stuff
April 11, 2026
good quality and love the fit
April 10, 2026
The website is not very good
The website is not very good - the response time is slow. It seems like the system did not register the click and then you end up with a screen that you didn't want. It is hard to clear filters and search. Very frustrating. Also, I don't like the VIP charge.
April 10, 2026
Reply from Fabletics US
Hello Frieda,
We sincerely apologize for the difficulties you've encountered while using our website. It’s frustrating when it doesn’t work as expected, and we regret that your experience has been less than satisfactory. We will send you a private message right away to address this matter promptly.
Best,
Allison
Absorb the tarriffs like other companies
Eat the tariffs, not cool that you are passing on the cost of the tariffs to us hardworking Americans while increasing the membership fee. Other companies are absorbing the tariffs you are the only one who is not. I am cutting g expenses and this membership will be the first on the chopping block. I had been member since the beginning
April 10, 2026
Reply from Fabletics US
Hello Mary,
We appreciate your feedback and understand your concerns regarding the tariff fees. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I love the Credit Shop Option
I love the Credit Shop Option; I like how Fabletics offers outfits that can be redeemed with credits. Although I initially attempted to skip my membership credit this month on 4/5/2026, it did not go through. As a result, I was able to get some clothes I desperately needed.
April 10, 2026
Reply from Fabletics US
Hello Victor,
Thank you for sharing your thoughts about the credit shop option! We’re glad that you appreciate the ability to redeem outfits with your credits. That said, we're truly sorry that you faced an issue when trying to skip your VIP credit this month. We will contact you via private message shortly to address these matters immediately.
Best,
Allison
Perfect!!!!
April 10, 2026
Here is my review day 2.
Here is my review day 2.
I am a guy that was seeking athletic wear. Created an account. As a guy. Everything suggested was women’s clothing. Called and there were 80 people in que. Went through chat. Lost chat 3 times. After an hour of dealing with this problem it was fixed but I didn’t want to deal with it further.
Now, I’m on day two. I’ve received numerous texts/emails stating 80% off. I selected 6 pairs or shorts. Each one states $10 each. Go to checkout and my total is $98. The price hooks you in at a “good deal” for being “VIP” then switches the price.
Tried to text support. Again was lost 3 times. So I called (I’m on hold 12 minutes now and my position hasn’t change from being #70 in the queue).
If there are THAT many people holding both times that I called then there are THAT many having issues. Daily. Regardless of the time of day. What does that say? That numerous people have problems and you can’t reach customer service to resolve.
Essentially…they (in my situation) are selling gym shorts for a ridiculous price of $80 promising a price of $10 (making you feel like you got an amazing deal) then switching the price at checkout hoping the customer won’t complain about the $5 increase and making it impossible to reach customer service.
Have you ever purchased a car? This tactic is called ‘bait and switch’. Bait someone in with a low price to get them interested then switch the price at the last moment.
If you can’t reach them for the initial purchase then imagine how impossible and difficult it will be to reach them if you need to return/exchange.
I decided to just buy 5 shorts which are essentially the same as a bundle in Amazon for $20 and they have a good return policy.
Don’t buy this brand because a celebrity name is on it because you’re going to regret it.
April 10, 2026
Unprompted review
Reply from Fabletics US
Hi CJ,
Thank you for taking the time to share your detailed experience, and I’m truly sorry to hear about the frustration you encountered across account setup, pricing, and customer support. I understand how upsetting it must feel when promotions appear inconsistent at checkout and when reaching support takes a long time or multiple attempts. We also regret the confusion and inconvenience this caused while trying to complete your order, and we appreciate your honest feedback. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Ivy
Missing Men's Combo
You used to have a men's combo of a The 24-7 Polo and The Don Trouser (Classic Fit), I purchased it multiple times. This is no longer an option which is disappointing.
April 10, 2026
Reply from Fabletics US
Hi Thomas,
Thank you for sharing your thoughts. We understand how disappointing it can be when a favorite product combination is no longer available, especially when you've enjoyed purchasing the 24-7 Polo and Don Trouser (Classic Fit) in the past. Your feedback is important to us, and we appreciate your loyalty. Our Member Services Team will get in touch with you right away.
Best,
Kim
The site was really slow and coupon instructions made no sense.
The site was really slow. Also, figuring out how to use my birthday coupon was very stressful. It felt like anything I selected wasn't working and when I took things out of the cart to lower the price, it actually jumped and my birthday credit wasn't counting any more. There were no instructions on what the birthday coupon covered. Additionally, while trying to use the VIP credits for shorts for my husband, I had a really hard time finding shorts that were unlined for him. It seemed like it was only allowing for him to get one pair of unlined but the others had to be lined. I eventually figured it out, but it was an overall very stressful experience and makes me not want to make another purchase as well as cancel my VIP membership.
April 10, 2026
Reply from Fabletics US
Hi Lauren,
Thank you for your review. We sincerely apologize for the frustrating experience you had with our website's speed and the confusion surrounding the coupon instructions. We understand how stressful it can be when things don’t work as expected, especially when trying to use your birthday coupon and VIP credits. Our Member Services Team will be contacting you immediately.
Best,
Kim
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.