Façonnable Reviews 6,823

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent materials, elegant tailoring, and attention to detail. Many people appreciate the accurate representation of items on the website and the overall comfort and style of their purchases. The delivery service is frequently highlighted as fast and efficient, with customers receiving regular updates on their orders. However, some customers experienced issues with their orders, including discrepancies between product photos and the actual items received, or unexpected customs charges. A few other people also felt that the quality, while generally good, has declined compared to previous years, and some encountered difficulties with the ordering process or delivery mishandling by third-party carriers.

What people talk about most

Product

Customers consistently note positive experiences with product quality, design, and fit. Many reviewers praise... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the clothing quality, noting that... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the ease of ordering, quick... See more

Service

People report positive experiences with service. Customers consistently praise the amazing, courteous, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product deivered reflects accurately what is on the web-site. I like the products which I purchased, however as a 40 year plus purchaser of Facconable products there has been a definite decline in... See more

Company replied

Rated 4 out of 5 stars

Good quality gear, partic jeans & trousers. Cant fault their products. Importing into UK takes its time, no great surprise tho. Overall, v good.

Company replied

Rated 5 out of 5 stars

I normally shop shoes at Jack Erwin (6 pairs a year). However as of late their sizing is off and their customer service is even worse ! So after getting let down by a pair of espadrille I came across... See more

Company replied

Rated 5 out of 5 stars

1. The quality of the shirt material, and it's manufacture. 2.The speed of delivery, and being updated about each stage was exceptional. 3. I think the Staff at Facconable must be quite exceptiona... See more

Company replied


Company details

  1. Clothing Store
  2. Formal Wear Store
  3. Men's Clothing Store
  4. Shoe Store

About Façonnable

Written by the company

Façonnable is a high-end men's and women's clothing brand founded in Nice, France by Jean Goldberg in 1950. From its old roots as a family tailoring shop, Façonnable has embodied the art of tailoring and skilled workmanship over decades. The expertise lies in the tradition of taking pleasure in wearing beautiful, high-quality clothing, which will always remain the sign of modern chic.


Contact info

4.1

Great

TrustScore 4 out of 5

7K reviews

5-star
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Rated 5 out of 5 stars

Unfortunately the “club “ style is bit…

Unfortunately the “club “ style is bit too tight for me. But the refund is fast and prompt. I also like the idea of including the return address label so there will be less hassle.

August 15, 2025
Façonnable logo

Reply from Façonnable



Dear Salvador,


We appreciate your feedback and value your opinion; we are listening to you!


Likewise, we are happy to hear that you and your family are happy with our products, we strive to offer our customers the most modern designs with the best quality.


Regards,


Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

Customer service Sean

Customer service Sean

August 14, 2025
Façonnable logo

Reply from Façonnable


Hello John,

Thank you for your feedback. We're glad our agent Sean was able to help you with your inquiry.

Best regards,
The Façonnable Ambassadors Team 🛞

Rated 1 out of 5 stars

I got a used shirt

I got a used shirt. Very unlike the other shirts I've got..I have initiated the return. Not sure if ill be buying again because no one even addressed the issue..

July 31, 2025
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Reply from Façonnable



Dear Gad,

Thank you for your feedback.

Please accept our most sincere apologies as we aim to offer the best shopping experience possible.

We will be contacting you separately to discuss the issue in more detail.

Thank you for your understanding.

Sincerely,
Façonnable Ambassadors Team🧭

Rated 5 out of 5 stars

Fantastic service ;-)

August 14, 2025
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Reply from Façonnable



Dear FP,


Thank you for sharing this with us! We are happy to hear this amazing feedback.


For us, the happiness of our valued customers is our top priority and we will keep working on satisfying our community.


Regards,


Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

smooth delivery process

All goods received on time and according to what had been announced

July 30, 2025
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Reply from Façonnable



Dear Antonio,


Thank you for sharing this with us! We are happy to hear this amazing feedback.


For us, the happiness of our valued customers is our top priority and we will keep working on satisfying our community.


Regards,


Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

Top service always

August 11, 2025
Façonnable logo

Reply from Façonnable



Dear Martin,

We are pleased to know that your recent online purchasing experience at Façonnable met your expectations.

You motivate us to keep evolving.

We wish you a wonderful week ahead,

Façonnable Ambassadors Team

Rated 5 out of 5 stars

Good job 👏

Good 👍 for faconnable I like job performance 👌

July 28, 2025
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Reply from Façonnable


Dear Ghislain,

Thank you so much for your lovely comments, we're so glad to hear you're happy with our work. We hope to see you in our online store again soon!

Have a lovely day!

Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

QUALITY

The quality of the merchandise and the service provided by Faconnable.

July 27, 2025
Façonnable logo

Reply from Façonnable


Dear William,

Thank you for your review! We're so glad to hear you're satisfied with the quality of our products and the service you received from us. We truly appreciate your feedback and look forward to seeing you in our store again soon.

Have a lovely summer!

Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

Great service and shirt as always

Great service and shirt as always

August 10, 2025
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Reply from Façonnable



Dear Adrian,



We appreciate your comments and feedback regarding our products and your overall experience. We strive for customer satisfaction and we are pleased to receive such a fantastic review.


Have a great summer,


Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

👍👍👌 vert happy with my order

👍👍👌 vert happy with my order

July 26, 2025
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Reply from Façonnable



Dear Chaikou,


Thank you for your comments. We are pleased to know that the overall experience at Façonnable meets your expectations.


We wish you a wonderful summer,


Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

Excellent Service and Quality

Another great purchase, thank you.

August 9, 2025
Façonnable logo

Reply from Façonnable



Dear Adrian,


We appreciate your comments and feedback regarding our products and services.

We kindly ask you to follow our social media profiles.


Façonnable Ambassadors Team 🧭

Rated 4 out of 5 stars
Façonnable logo

Reply from Façonnable



Dear Bertil,


We appreciate your feedback and value your opinion; we are listening to you!


Likewise, we are happy to hear that you and your family are happy with our products, we strive to offer our customers the most modern designs with the best quality.


Regards,


Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars
Façonnable logo

Reply from Façonnable



Dear Kik,


Thank you so much for the review. We love hearing your feedback and having you as a valuable member of our Façonnable community.


We wish you a wonderful day.


Sincerely,


Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

Fast shipping!

August 9, 2025
Façonnable logo

Reply from Façonnable



Dear Richard,


Thank you so much for leaving your review!


We look forward to welcoming you back to our online store


Façonnable Ambassadors Team 🧭

Rated 3 out of 5 stars

My fault

My fault, I wasn't excited when I received the last order. The merino wool if far too thin. The jersey looks fragile. I was expecting more from a Façonnable product. They used to be the best in the market.

August 9, 2025
Façonnable logo

Reply from Façonnable



Dear Jose,

Thank you for your feedback.

Please accept our most sincere apologies, as we aim to offer the best shopping experience possible.

We will be passing these comments onto the relevant team for review.

Please reach out to us at: assistanceclient@faconnable.com, and we can help resolve any issues you may have.

We are grateful for your understanding and for taking the time to leave us your thoughts.

Warm regards,

The Façonnable Ambassadors Team

Rated 5 out of 5 stars
Façonnable logo

Reply from Façonnable



Dear Silvana,


Thank you for your feedback. It is great to hear this.


We strive to offer the best possible experience to our customers and we are happy to see that yours was a lovely one.


Regards,


Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

Great choice and superb quality

Great choice and superb quality, as always.
Very impressed yet again

August 5, 2025
Façonnable logo

Reply from Façonnable



Dear Richard,


Thank you for sharing this with us! We are happy to hear this amazing feedback.


For us, the happiness of our valued customers is our top priority and we will keep working on satisfying our community.


Regards,


Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

As usual

Selection. Good website.

August 6, 2025
Façonnable logo

Reply from Façonnable


Dear Alan,

Thank you for sharing this with us! We are happy to hear you´re satisfied with the selection of products and the Façonnable website!

For us, the happiness of our valued customers is our top priority and we will keep working on satisfying our community.

Sincerely,

Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

Great Products

Great Products, Great Service ALWAYS!!!

August 5, 2025
Façonnable logo

Reply from Façonnable



Dear Peter,


We appreciate your comments and feedback regarding our products and your overall experience. We strive for customer satisfaction and we are pleased to receive such a fantastic review.


Have a great summer,


Façonnable Ambassadors Team 🧭

Rated 5 out of 5 stars

Excellent clothing.

August 5, 2025
Façonnable logo

Reply from Façonnable



Dear Mario,


Thank you for your comments. We are pleased to know that the overall experience at Façonnable meets your expectations.


We wish you a wonderful summer,


Façonnable Ambassadors Team 🧭

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