Factor Meals Canada Reviews 4,007

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,313 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the food, describing it as delicious, fresh, and well-portioned, making it easy to stay on track with nutrition goals. Many appreciate the convenience and variety of meal options, which save time on meal prep and offer flexibility for different dietary needs. The delivery service is often highlighted as reliable and on time, with meals arriving well-packaged. However, some people mentioned inconsistencies with delivery, including packages left outside or delays due to packaging errors, and issues with the default automatic ordering system. A few other people also felt that the pricing was too high without discounts, and some found certain meals bland or with reduced portion sizes and variety over time.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers consistently praising the delicious taste,... See more

Quality

Customers consistently note positive experiences with quality, highlighting delicious, fresh, and healthy... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers expressing satisfaction with... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding the service expensive, especially for... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of ordering and the quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ease of having meal prep taken care of so that during a days work cycle, I don't have to worry about what's for lunch or dinner makes it worth while. Calorie reduced meal plans help me stay on... See more

Company replied

Rated 4 out of 5 stars

I find the meals are more affordable overall than nearly every other meal service I looked into, and the food is really good! Any minor issues that have come up were resolved quickly and easily by sta... See more

Company replied

Rated 4 out of 5 stars

I really love the convenience of factor and the meals are generally great. I'd like more protein lower calorie options though, but no complaints. There is some inconsistency in portion size, but I can... See more

Company replied

Rated 4 out of 5 stars

The consistent quality, good portion size, and good variety and flexibility are among the top reasons I like factor. I order them for my parents who are seniors and the meals are a great way to help... See more

Company replied


Company details

  1. Meal Delivery

Written by the company

Healthy Eating, Made Easy. Fresh, Ready-Made Meals Delivered to Your Doorstep! Factor takes the stress out of healthy living. We provide fresh, ready-prepared meals that support even the busiest of lifestyles! We shop, prep, cook, and deliver to your door for you so you can experience the benefits of clean eating without the hassle. When you are fit, you look great, feel amazing and have the energy and focus you need. As an added bonus, our team of dietitians is always available for extra accountability to help you crush your goals with our nutrition coaching programs!


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
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No history of asking for reviews

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Rated 4 out of 5 stars

Its amazing food

Its amazing food, and extremely convenient. I work 16 hours a day factor makes sure i have a healthy dinner each night.

June 15, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're so glad our food helps you have healthy dinners, even with your busy schedule. We appreciate your feedback!

Rated 4 out of 5 stars

The experience is good

The experience is good. I just find that this is kind of expensive. I have codes that I get that i am not able to use.

June 19, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for sharing your experience with us ! Our pricing reflects our focus on providing fresh, ready-prepared meals that support even the busiest of lifestyles! We shop, prep, cook, and deliver to your door for you so you can experience the benefits of clean eating without the hassle. As an added bonus, our Registered Dietitians are always available if you have any questions about our Factor meals or general questions on nutrition!

Rated 5 out of 5 stars

great service

I like the different choices of meals, the quality of the food is amazing, the price is great, and the delivery is very fast

June 20, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for sharing your experience with us! We can't wait to continue serving you!

Rated 3 out of 5 stars

Not for vegetarians or if you are 5.11-6 f tall.

Male 6 foot, the quantity is for a 5 feet lady.
very few vegetarian options only 3 to 4 per week some repeattwice, this is the second time I tried it and the last one, until their portions get larger and more vegetarian options.

June 18, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We appreciate your feedback and we'll make sure to pass it along to our Culinary team for their review.

Rated 4 out of 5 stars

The meals are delicious

The meals are delicious. I have only two comments:
1. The plastic on the meal containers is very difficult for my aging hands to remove.
2. I wish there was a recyclable way to provide ice packs.

June 18, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We are glad to hear that you have been enjoying Factor meals & appreciate the feedback! We'll pass it along to our team for further review.

Rated 3 out of 5 stars

The weekly system

I don't like being locked into your weekly sub system, even though I can skip weeks
I want an option where I can simply order on occasion 1 or 2 meals based upon my needs
No problems with the quality of the food

June 18, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We are glad to hear that you have been enjoying Factor meals & appreciate the feedback! We'll pass it along to our team for further review.

Rated 4 out of 5 stars

Food is delicious and the variety is…

Food is delicious and the variety is good, as a single person this is out of budget to do regularly but it came in really handy during a very busy couple weeks at work. I do also find that some are just slightly too much food so I do end up wasting a bit.

June 18, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We are glad to hear that you have been enjoying Factor meals!

Rated 3 out of 5 stars

Packages were not frozen

Packages were not frozen. Musroom and chicken thighs dinners (2) were dried out.

June 18, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details.

Rated 3 out of 5 stars

I tried Factor for a second week and…

I tried Factor for a second week and will be cancelling my account. Week 1 was okay - some meals didn't agree with my stomach, so I tried other meals for week 2. Same experience so just not happy with how my digestive experience is. Many of the meals are heavy on the garlic which could be my issue. Oh well. Tried and tested but no bueno for me.

June 18, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're sorry to hear about your experience and appreciate you bringing it to our attention. We appreciate your feedback and we'll make sure to pass it along to our Culinary team for review as we strive to improve our customer experience.

Rated 4 out of 5 stars

my first week using…

This is only my first week using factor, I'm assessing the true value of most importantly, the taste, the value and the quality of the food and its nutritional value.

So far the taste has been impressive for a prepared meal versus any store bought prepared meal solution. I am a good cook and I know I can make meals better specifically designed to my tastes, but I am enjoying tasting some flavors that I don't normally include in my own cooking.

I selected calorie restricted options, as I am working towards losing some more weight and watching my weight. The health aspect is important to me, so the nutritional value is paramount, I find the meals well balanced BUT so far in my first week, there are a lot of meals with pasta and I don't believe that particular carb is the best to consume. Of course I could control this better with my selections, but you are limiting a lot of the meals if you remove pasta, although I need to look more at some other options like Keto or maybe some carnivore meal options in my routine.

I am enjoying the test so far, and I will continue for at least 4 weeks to provide a complete analysis of the value. With the high prices of groceries, there is a large benefit of far less shopping and time preparation which is very attractive and beneficial.

June 17, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We are glad to hear that you have been enjoying Factor meals!

Rated 4 out of 5 stars

So far so good

So far so good. I have to fine tune my choices, but that will take time.

June 17, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We are glad to hear that you have been enjoying Factor meals!

Rated 5 out of 5 stars

Reliability


Reliability

June 15, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We love to hear this! So happy you are enjoying the Factor experience!

Rated 1 out of 5 stars

It ends with explosive diarrhea

It ends with explosive diarrhea. Every single time.

June 16, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details.

Rated 5 out of 5 stars

Very tasty

Very tasty, tried other caterers but Factor is above the others op to date

June 15, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We love to hear this! So happy you are enjoying the Factor experience!

Rated 4 out of 5 stars

Factor right now is perfect for me

Factor right now is perfect for me. I am a senior who really does not like to cook. Cooking is just a lot of work for me. So because of that I don't always eat well. Factors meals are delicious and a very healthy choice.

June 16, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We are glad to hear that you have been enjoying Factor meals!

Rated 4 out of 5 stars

Factor 101

The ease of having meal prep taken care of so that
during a days work cycle, I don't have to worry about what's for lunch or dinner makes it worth while.
Calorie reduced meal plans help me stay on my goal.
Factoring in the time saved on meal prep makes the price affordable.
Dining out costs start at $20, factor makes it convenient, cost effective and reliable with excellent food quality.

June 15, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're so happy to hear this! Thanks for sharing your Factor experience!

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