Factor Meals Canada Reviews 4,007

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,313 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the food, describing it as delicious, fresh, and well-portioned, making it easy to stay on track with nutrition goals. Many appreciate the convenience and variety of meal options, which save time on meal prep and offer flexibility for different dietary needs. The delivery service is often highlighted as reliable and on time, with meals arriving well-packaged. However, some people mentioned inconsistencies with delivery, including packages left outside or delays due to packaging errors, and issues with the default automatic ordering system. A few other people also felt that the pricing was too high without discounts, and some found certain meals bland or with reduced portion sizes and variety over time.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers consistently praising the delicious taste,... See more

Quality

Customers consistently note positive experiences with quality, highlighting delicious, fresh, and healthy... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers expressing satisfaction with... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding the service expensive, especially for... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of ordering and the quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ease of having meal prep taken care of so that during a days work cycle, I don't have to worry about what's for lunch or dinner makes it worth while. Calorie reduced meal plans help me stay on... See more

Company replied

Rated 4 out of 5 stars

I find the meals are more affordable overall than nearly every other meal service I looked into, and the food is really good! Any minor issues that have come up were resolved quickly and easily by sta... See more

Company replied

Rated 4 out of 5 stars

I really love the convenience of factor and the meals are generally great. I'd like more protein lower calorie options though, but no complaints. There is some inconsistency in portion size, but I can... See more

Company replied

Rated 4 out of 5 stars

The consistent quality, good portion size, and good variety and flexibility are among the top reasons I like factor. I order them for my parents who are seniors and the meals are a great way to help... See more

Company replied


Company details

  1. Meal Delivery

Written by the company

Healthy Eating, Made Easy. Fresh, Ready-Made Meals Delivered to Your Doorstep! Factor takes the stress out of healthy living. We provide fresh, ready-prepared meals that support even the busiest of lifestyles! We shop, prep, cook, and deliver to your door for you so you can experience the benefits of clean eating without the hassle. When you are fit, you look great, feel amazing and have the energy and focus you need. As an added bonus, our team of dietitians is always available for extra accountability to help you crush your goals with our nutrition coaching programs!


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Factor Meals are Tasty And Saves me Time

I tried Factor meals because I lost my husband and didn't want to cook for myself. I didn't know what to expect; however, I am so pleased that I tried it. The meals are tasty and filling and they take just minutes to get on the plate. There are many choices of dishes and I have quickly found my favourites! Factor saves me so much time and effort...I love it and will continue to order!

May 30, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We are glad to hear that you have been enjoying Factor meals!

Rated 5 out of 5 stars

The food is dietitian approved

The food is dietitian approved, super yummy, and it removes chores of picking groceries, making a meal, and cleaning up afterwards. It's very convenient.

May 30, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We are glad to hear that you have been enjoying Factor meals!

Rated 5 out of 5 stars

The meals are fresh and delicious

The meals are fresh and delicious. Website is easy to navigate and you recieve shipment updates. Super.

May 25, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're here to take the stress out of cooking! So happy you're loving Factor!

Rated 5 out of 5 stars

The food is fantastic every meal is top…

The food is fantastic every meal is top notch. Shipping is great and i was worried about food sitting outside until i got home but to my surprize it was packaged great and ice packs were still half frozen. I cant wait to try next meal.

May 30, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're so happy to hear this! Thanks for sharing your Factor experience!

Rated 3 out of 5 stars

The food is good but way too expensive…

The food is good but way too expensive compared to other food delivery services I used. I received discounts and free items as promotions. I will have to stop the service just not reasonable.

May 24, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thank you for taking the time to share your review. Our pricing reflects our focus on providing fresh, ready-prepared meals that support even the busiest of lifestyles! We shop, prep, cook, and deliver to your door for you so you can experience the benefits of clean eating without the hassle. As an added bonus, our Registered Dietitians are always available if you have any questions about our Factor meals or general questions on nutrition!

Rated 5 out of 5 stars

The experience has been simply amazing!

The experience has been simply amazing. I love how easy it is to navigate the website, how I can change my meal options through the settings to fit each week as it comes. I have the option to skip a week or reduce my meals or even increase it the week after. Just absolutely love the flexibility they offer. The company is providing a healthy meal service that delivers on time, quality and creative meals that are absolutely delicious. I hope they will continue to offer such an essential service to all the hard working people out there who after a long day want to come home and have a great meal and not stress or go hungry because they don't have the time or energy to prepare a healthy meal for themselves.

May 16, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're here to take the stress out of cooking! So happy you're loving Factor!

Rated 4 out of 5 stars

Generally good choices

Generally good choices, but I do find that the meals do have too much black pepper. Delivery is good, but if I order only 4 meals per week the meals become quite pricey.

May 29, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We love to hear this! So happy you are enjoying the Factor experience!

Rated 5 out of 5 stars

So far so good

So far so good. Going week by week.

May 24, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We are glad to hear that you have been enjoying Factor meals!

Rated 3 out of 5 stars

Bait&Switch

EDIT
After my negative review, Factormeals reached out and made things right. It is too bad it took a negative review for them to fix their mistake. I am bumping my review up to 3 stars as they ultimately did make things right.


I received a $10 off Benefit on Breakfast or Beverage Add-ons. I go ahead a select the add-on, and I get charged full price for the item. I complain to them, they say try next week. I try again with the same result. I complain, they say try again next week. Is this not predatory behaviour? Bait & Switch maybe?

May 27, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details.

Rated 4 out of 5 stars

Great selection great food

Great selection, very tasty, the portions are a perfect size. The site is very user friendly, just very important to keep track of orders and deliveries. Delivery is consistent and on time. Lots of packaging but necessary, it would be perfect if we could send back our used box with the following delivery…maybe eventually.

May 28, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We are glad to hear that you have been enjoying Factor meals! Your feedback will be shared with our team as we work to improve our service.

Rated 5 out of 5 stars

Recently the wrong meals were delivered…

Recently the wrong meals were delivered to me. The customer support team was very friendly and helpful in providing me a credit for the incorrect meals. I am extremely grateful for this. Thankyou for the delicious options you provide and for the great delivery service!

May 17, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We love to hear this! So happy you are enjoying the Factor experience!

Rated 4 out of 5 stars

I LIKE THE VEGATABLES AND THE DIFFRENT…I LIKETHEM BECUSE IT A GOOD PLAIN MEAL THAT YOU CAN ENJOY ALL WHATS ON YOUR PLATE

I LIKE THE VEGATABLES AND THE DIFFRENT KIND OF MEATS BUT DONT LIKE A LOT OF SPICES WHEN YOU GET OLD YOUR TUMMY DOSE NOT LIKE THEM AS MUCH AND I FIND IT TAKES A WAY THE FLAVER OF THE FOOD ALL YOU TAST ARE THE SPICES

May 25, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We appreciate your feedback and we'll make sure to pass it along to our culinary team for their review.

Rated 1 out of 5 stars

Rip-Off

The same day I received my first order, I hopped online and cancelled any future orders which was in their agreement with me. The food tasted very processed to me and for that reason I did not want to move forward. I cancelled, strangely tho, I did not receive a cancellation confirmation. There have since been two charges on my visa with NO FOOD deliveries, each in the amount of $87.44. Called today, said she could not remove those charges. Are you kidding me? Called Visa instead and blocked any future charges so I guess I will bite the near $180.00 but I repeat, do NOT do business with Factors, they are a scam!

May 28, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details.

Rated 4 out of 5 stars

Have meal preparation done by factors meal

I’ve been enjoying Factor Meals. They’re very convenient — the meals are already portioned and only need to be heated up, which fits perfectly with a busy lifestyle. It also helps with portion control while still getting the nutrients needed for the day.

A bonus is that they’re delivered right to the door, they’re delicious, and there’s a great variety of meal options to choose from.

May 27, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're so happy to hear this! Thanks for sharing your Factor experience!

Rated 3 out of 5 stars

I haven't recieved my first box yet

I haven't recieved my first box yet - might want to ask for reviews after I have tried the product

May 27, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thank you for taking the time and sharing! We hope you enjoy Factor meals!

Rated 5 out of 5 stars

Quality meals ready in only 2 min when…

Quality meals ready in only 2 min when you have a busy gogo schedule. I got no time to cook or shop for ingredient's.

May 27, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're here to take the stress out of cooking! So happy you're loving Factor!

Rated 1 out of 5 stars

Very disappointed that I cancelled this…

Very disappointed that I cancelled this service and yet another delivery sent and charged. I should be refunded!!!

May 25, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details.

Rated 5 out of 5 stars

Delicious and Nutritious

I am pleasantly surprised with the delicious entrees. The nutitional value is excellent with well needed vegetables. Thank you for your great service.

May 24, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We love to hear this! So happy you are enjoying the Factor experience!

Rated 4 out of 5 stars

Good meals and timely delivery.

The food arrives on time and is carefully packed for transport.
The meals are usually very good and I particularly like those that contain many mushrooms.
Recently they cut down to six of the shrimp and they appear to be a smaller size than they were several months ago. I guess it’s a cost-saving measure but it’s not appreciated.
They have removed the low calorie butter chicken from being a standard meal to an occasional one. That’s a shame.
The beans have improved in several meals but the cut beans are still very stringy.
Most of the meals are very good but they have a lot of spicy dishes which are not my favourites.
I will continue to subscribe as it’s a great time saver.

May 23, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

Thanks for the review! We are glad to hear that you have been enjoying Factor meals! Thank you for sharing your feedback- We appreciate you bringing this to our attention so we can address the issue with our team.

Rated 4 out of 5 stars

Highly recommend!

I find the meals are more affordable overall than nearly every other meal service I looked into, and the food is really good! Any minor issues that have come up were resolved quickly and easily by staff who are quick to make it right. The only changes I would make, would be more keto meals to select from (or 2-3 stock options available every week), and the ability to buy gift cards or pre-pay for the order ahead of the weekly billing cycle.

May 4, 2026
Unprompted review
Factor Meals Canada logo

Reply from Factor Meals Canada

We are so glad you enjoy our meals and appreciate your kind words about our team! We'll be sure to share your interest in seeing more keto options and gift card solutions with our team!

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