Factor Meals Canada Reviews 4,007

Great meals just could have better explanation on when product is going to be delivered like seeing where it is at. Had confusion with last order was delivered outside delivery window.

The Green beans are not cooked enough they're basically raw

Good portions great variety for meals

I used to choose factor a lot more frequently because I enjoyed the variety of keto/low carb options -I could always find 3 meals that I liked and felt were convenient healthy options -much better then grabbing fast food. Recently though the number of keto options has decreased significantly to only three choices, and often at least 2 of those options have the same ingredients -ie a chicken and a pork option, but both are covered in mushrooms which I dislike. After multiple weeks where I have struggled to find 3 meals I prefer, I think I'm going to have to give up and find something else.

I placed a Factor order for two handicapped adults that I am responsible for, so that they would have nutritious meals while I went on vacation, because they can’t cook properly for themselves.
On the day the delivery was scheduled for, the delivery window closed, and an hour later, I reached out to find out what happened to our order.
The response was that there was an issue with packaging, and that the order would be delivered the next day.
We received another message that there was an error with the courier company, and that was the reason for the delay, however, when the package finally arrived, it had been clearly sitting in a truck or warehouse overnight in the heat, because not one of the freezer packs was fully frozen, and we were forced to eat all of the meals before my vacation, in fear that they would spoil if we saved them, forcing me to make alternative arrangements for these people to have nutritious meals while I was away.
I reached out to Customer Service and told them the state that the package came in, and got no response.
Promptly cancelled my account.
*Edit*
I reached out to the Company today to see if there was anything that could be done, which I doubted, however, apparently I will be receiving a refund for the order in 3 to 5 days.
Not bad for a recovery effort.

Got tired of taste after tried some

This is the first time using factor. Away for work and my son needed meals easy to use and tasty. So far he is liking it and this is great.

I cancelled my subscription and they keep charging me and sending food.
Called them and complained and they still say, nothing they can do about a delivery that will happen in 4 days and I will still receive it and they already charged my credit card.
Wow!
It is harder then cancelling a gym membership.
BEWARE!

Excellent variety and selection. I'm a pretty picky eater but there are always multiple meals that are appealing.

Food quality is excellent, both flavour and texture, not always the case for prepared meals.

Delivery is reliable and the ordering process is easy. Customer service is excellent. Prices are reasonable.

I enjoy nearly every meal. I take them to work each day and they are perfect for my lunch. The portions are perfect and the food tastes great. It also helps me get a well balanced diet. My only complaint is they need to give us some sort of filter so if I don't want a certain protein I can opt up, ie fish or seafood.

Honestly, Factor is pretty good. Quite satisfied with my experience so far. The only thing that prevents me from ordering more often is the fact that they do not have enough vegan options to sustain a good rotation of different meals. Vegetarian is too simple and common. Vegans like me want vegan foods, not just vegetarian. I will continue taking a look at their menu to see if they are increasing their vegan options ratio. Thank you so much for your consideration Factor Canada.

DO NOT FALL FOR THE "FREE MEALS" SCAM. ALL THEY WILL DO IS PRE-AUTHORIZE ON YOURT ACCOUNT WITHOUT TELLING YOU & A WEEK LATER, YOU'RE GOING TO SEE UPWARDS OF $100 OUT OF YOUR ACCOUNT & RECEIVE A BUNCH OF SHITTY MICROWAVE MEALS WITH YOU NEVER WANTED IN THE FIRST PLACE & THEY REFUSE TO CANCEL.

I'm really enjoying the Factor meals that have been sent. They are quite flavorful and I find the portion sizes are perfect for myself. Very convenient for one person, and limits me from over eating.
Will continue to enjoy your product and highly reccomend them.

I have to admit that I was skeptical to start. I have a 17 year old football player in my house that eats a lot. I was worried about the meals not having enough food for him. Boy, was I wrong! I meal is so jam packed with nutrients that he is totally satisfied and full. And the options are way better than I can cook!! I eat about half a meal, so then my son gets the reat for his bedtime snack. Its worth the money for sure!!!! No regrets from this momma!

I have had two orders from factor and have been quite pleased with both!!! Easy to prepare and the taste is delicious and fresh! I look forward to placing an order every other week, not only as a treat for my family, but the extra free time in the kitchen for me, doesn’t get much better than this!!! Jill

I love the convenience of not having to cook. The food is great with large portions. Whole family enjoyed the meal!

Delivery has been on time. Meals are great, portion size is good. My only critique would be that some meals are a bit too salty.

Generous portions, imaginative recipes, fabulous taste and reasonable prices. BEST CUSTOMER SERVICE EVER!

I have received 3 shipments. I had trouble with the first two but the last one was received in good condition and was as ordered. The food is delicious and the helpings are a good size.

Factor has been great since my surgery. We order enough meals to cover 3 dinners and 2 lunches per week. Every single meal has tasted great .. love the protein or keto options. Delivery is fine... Never a problem