Delivery was swift and I love the look, design and efficiency of this air fryer. Unfortunately, the glass drawer cracked whilst washing it up after about 6 weeks. However, after a fairly lengthy... See more
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Review summary
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Reviews shaping this summary
Goods well packed but the delivery took longer than expected.
Always very fast delivery of my replacement Hot Tap filters. I always find the team very helpful. Thank you.
Eventually received the right model, and it was worth the wait. Really easy to use despite lack of instructions and really nice to look at. I am happy with my purchase.
Company details
- Hot Water System Supplier
- Kitchen Supply Store
- Water Filter Supplier
- Water Softening Equipment Supplier
Written by the company
Fahren is a family run business supplying smart technology boiling water taps at affordable prices. Our mission is to manufacture and supply products with exceptional quality, chic design and safety. All our products are efficient and sustainable for our environment. There is no more waiting around for the kettle to boil and no more realising there’s not enough water in the kettle. You can fill your cup or pan directly from the tap saving you sufficient time. Boiling hot water taps mean streamlined worktops and these taps can dispense either cold and boiling water; cold, hot and boiling (or nearly boiling) water; or cold filtered water, mains cold and hot water, and boiling water. This means you can have one tap to replace not just the kettle but traditional kitchen taps, too. Perfect if you're designing a minimalist, contemporary kitchen or have little worktop space in a small kitchen.
Contact info
United Kingdom
- fahrenuk.com
4.0
Great
116 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Goods well packed but the delivery took…
Goods well packed but the delivery took longer than expected.
March 31, 2026
No issues fast delivery
March 18, 2026
GREAT PRODUCT & GREAT CUSTOMER SERVICE
We’ve had a Fahren hot water tap for about 4 years and it’s been absolutely fantastic- probably the best decision in our kitchen - the tap lever became a little stiff to operate - contacted Fahren and they sent out a replacement cartridge which arrived the next day - WOW - fantastic customer service/support
Would highly recommended Fahren for a hot water tap - you won’t regret it
October 15, 2025
Unprompted review
Good service and quality parts although…
Good service and quality parts although rather expensive
February 9, 2026
Probably the worst customer service…
Probably the worst customer service ever received. The tap has already broken twice in 2 years. Each email to the business comes with a 2 week wait for a reply despite a number of phone calls and emails chasing them. I strongly advise against buying from this business. Their product is poor quality and their customer service even worse.
February 9, 2026
Unprompted review
Good experience
Can’t thank staff enough when I ordered the wrong tap for the worktop they sent another without me having to return the wrong one first, order arrived really quickly. Tap and heating unit good instructions and easy to install.
December 9, 2025
Great experience!
My order arrived on time and it was well packaged. The air fryer works wonderfully, looks good and is energy saving! Overall happy with the performance of the product so far!
November 21, 2025
Great air fryer.
Eventually received the right model, and it was worth the wait. Really easy to use despite lack of instructions and really nice to look at. I am happy with my purchase.
November 9, 2025
Well packaged, prompt delivery………..but
Product arrived promptly and was well packaged against transit damage. Can’t give it more than 3 stars because there are no helpful user instructions and sample recipes to help the user understand how to use the product. Searching the internet just makes it more confusing as all air fryers seem to differ. Some helpful recipes please
November 5, 2025
Perfect for my Campervan
Really impressed much prefer the glass to Teflon or non stick so much easier to clean. I needed a lower voltage one for my camper and it’s a perfect size for one or two.
October 28, 2025
Order came quick after I had ordered
Order came quick after I had ordered, price wasn't too bad, definitely order again
October 29, 2025
Always very fast delivery of my…
Always very fast delivery of my replacement Hot Tap filters. I always find the team very helpful. Thank you.
October 29, 2025
Hi I am really impressed with the tap…
Hi I am really impressed with the tap filter I bought , I have recommended it to friends and family!
September 25, 2025
Ordered replacement filter cartridge 2…
Ordered replacement filter cartridge 2 weeks ago and not delivered yet and no updates as to when I will receive my order.
October 4, 2025
Reply from Fahren UK
Dear Kristian,
Thank you for your message. We apologize for any inconvenience caused. You should have received an email confirmation informing you that the product is currently out of stock and on backorder. The good news is that we expect it to be available again from mid-October.
Please rest assured, we are working to fulfill your order as soon as the product is back in stock. If you have any further questions or need assistance, feel free to contact us.
Thank you for your patience and understanding.
Best regards,
Fahren Team
Replacement tap cartridge
Boiler tap was broken and you could no longer get hot or cold water only filtered water.
Fahren provided over the phone help and located part with their dedicated whatsapp messaging app so rhet could identify the exact part. Part was sent promptly and on day of installation provided assistance over the phone again. Brilliant service. Will use again!
September 13, 2025
Unprompted review
Air fryer
Bought air fryer and within a month the glass bowl broke as I removed it from the fryer.Had to buy another at cost of £19.95.Daughter has Ninja glass air fryer and her glass bowls have not broken in over a year of use.Should have bought Ninja Crispi.
July 15, 2025
Delivery was swift and I love the look
Delivery was swift and I love the look, design and efficiency of this air fryer.
Unfortunately, the glass drawer cracked whilst washing it up after about 6 weeks.
However, after a fairly lengthy WhatsApp conversation, it was replaced just in time for my birthday so all's well that ends well!
Thank you Fahren UK, you have another very happy customer..
September 10, 2025
Unprompted review
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