Fair for You Reviews 

19,486
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 812 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward application process and user-friendly website, noting that it is very simple to navigate and get quick decisions for household purchases. People also appreciate the genuinely helpful customer support team, alongside flexible payment options that provide much-needed relief and fit comfortably into tight household budgets. However, some customers also noted frustrating experiences involving unexpected payment processing delays, sudden application rejections after years of consistent use, and rigid financing decisions. A few individuals also mentioned communication hurdles, such as ignored emails and a lack of support availability during weekend hours when urgent help was needed.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently praising the straightforward and quick... See more

Service

Customers consistently note positive experiences with service, highlighting easy payment options, helpful... See more

Product

Reviewers mention positive feedback about product, highlighting the great range of household goods and... See more

Payment

Clients share positive opinions on payment options, highlighting that consumers can choose convenient payment... See more

Customer service

Consumers find customer service to be positive, highlighting quick, friendly responses and brilliant support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing and for me a lifesaver! After my old washing machine broke down I was in a panic, wondering how I was going to afford this unexpected expense! I found fair for you and I can now spr... See more

Company replied

Rated 5 out of 5 stars

I have been with Fair4U for years now and cannot fault it. I would love to see more items on there. The whole experience from joining to ordering is really easy and the website is easy to navigate. Yo... See more

Company replied

Rated 5 out of 5 stars

Resolving issues and going above and beyond in finding resolutions for any problems that might occur. As a customer, I am truly grateful that this is an option for me. Improving one room at a time.... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of fairforyou for a few good years, and in my time with them I have found them very helpful and the goods they offer are of a high quality and a very good payment structure to w... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. also in
  3. Alternative Financial Service

About Fair for You

Written by the company

Unsurprisingly, being called ‘Fair for You’, we really care about fairness. We believe that people who are less well-off or whose financial circumstances are more difficult than most should not have to pay more for credit.

Fair for You helps you buy essential household products directly from our trusted retailers by providing you with fair, affordable finance. You apply for a loan from us, which we pay directly to the retailer of your chosen product when you complete your purchase.

Your product will come to you straight from the retailer, ensuring you get top quality products from well-known retailers like Whirlpool, along with all the delivery, installation, and aftercare support you’d expect.

With a Fair for You loan, you can choose how long you’d like to borrow for and how frequently you’d like to pay. You can pay weekly, fortnightly, four-weekly or monthly and borrow for as long or short a period as you like. You can even change your repayments if your circumstances change.

The shorter the loan period you choose the less interest you pay overall. We’re a bit different from other lenders, which means there are no charges or fees if you’d like to pay a bit extra towards your loan. The faster you pay, the less you pay.

You can pop over to the Fair for You website to find out more about our flexible finance options and how they may be able to help you: www.fairforyou.co.uk/how-it-works

Written by the company

Fair for You is your alternative to high cost weekly payment stores. We're a British-based, not-for-profit lending company, set up for the benefit for you and your family.
We understand that circumstances can change from day to day and that sometimes this is out of our customers control.
We don’t charge late fees and will work with you to rearrange a payment plan should you fall off track. We will not repossess your item/s if you’re finding it difficult to keep up with your payments or use bailiffs.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19K reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(19,486)

785 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company..process is quick and…

Fantastic company..process is quick and easy and payments affordable

July 13, 2026
Fair for You logo

Reply from Fair for You

Hi Dervina,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

I was happy to get I want it and it good

I was happy to get I want it and it good

July 13, 2026
Fair for You logo

Reply from Fair for You

Hi Christina,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

So easy to compleat

July 11, 2026
Fair for You logo

Reply from Fair for You

Hi Natalie,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Very good price can pay week or month…

Very good price can pay week or month if you want xx

July 12, 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Natalie,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

GREAT


Honestly amazing! I was struggling with money and needed to buy food for the week. They offer Iceland, curry and Argos among other things.
A Great Prepaid Card to have when you’ve not got much money and need that little extra helping hand.
Brilliant & would highly recommend for people that struggle with money shopping!!!
Thank You 😀

July 11, 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Christina,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Fair for you are fantastic and ever so…

Fair for you are fantastic and ever so affordable for people who can’t afford to buy anything out right always use them they are first class

July 10, 2026
Fair for You logo

Reply from Fair for You

Hi Daniel,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 1 out of 5 stars

Didn’t find them useful at all

Didn’t find them useful at all.
Applied but was declined. All I required was the shopping card so I could get some food until I get paid. Unfortunately the heat has been ridiculously hot and I’ve had to pinch two drinks from Greggs due to being thirsty. I also took a sandwich from Heron Foods. I feel terrible but times are tough!

July 10, 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Kay,

Thank you for your review.

We're sorry to hear that we weren't able to help you on this occasion. We understand how difficult it can be when you're facing financial pressure.

As a responsible lender, we have to carry out affordability and credit assessments on every application. Unfortunately, this means we aren't able to approve every application, even when we know the funds would be used for essential items such as food.

If your circumstances change in the future, you're welcome to apply again. If you have any questions about your application or would like us to explain our decision where possible, please get in touch with our Customer Experience Team, and we'll be happy to help.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Fair for you are a weight in gold for…

Fair for you are a weight in gold for me they hv things that you wld need for your home the prices are quite reasonable and weekly fortnightly or monthly to suit your needs would recomend to anyone.

July 9, 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Dawn,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

The website was really easy to navigate…

The website was really easy to navigate and the process was so simple and quick, you get a decision in minutes.
I would highly recommend.

July 7, 2026
Fair for You logo

Reply from Fair for You

Hi Samantha,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Amazing easy and very helpful

Amazing easy and very helpful

July 6, 2026
Fair for You logo

Reply from Fair for You

Hi Berta,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Quick simple n easy to fill in forms…

Quick simple n easy to fill in forms sign papers after I had been approved

July 6, 2026
Fair for You logo

Reply from Fair for You

Hi Kerry,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Great freindly quick service and easy…

Great freindly quick service and easy to use ty

July 6, 2026
Fair for You logo

Reply from Fair for You

Hi Christopher,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 1 out of 5 stars

I received a card

I received a card. Apparently only allowed in Iceland. Two bus journeys. Pee off. I owe nothing. You a scams that prey.

July 5, 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Tobias,

We're sorry to hear that you've had a frustrating experience.

We'd like to understand what happened, as your review doesn't provide enough information for us to identify the issue. If you've received a card that wasn't what you expected or you're having trouble using it, we'd be happy to look into it.

Please contact our customer support team at contactus@fairforyou.co.uk or call us on 03334330739 with your order or account details so we can investigate and work towards a resolution.

Thank you for bringing this to our attention.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Fair for you I think it’s very helpful…

Fair for you I think it’s very helpful and helps you get the goods and pay them weekly or fortnightly or monthly payments you can even check your payments thank you fair for you

July 2, 2026
Fair for You logo

Reply from Fair for You

Hi Helena,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Was easy enough to do and when I needed…

Was easy enough to do and when I needed any questions answered was always meet with a quick and friendly response

July 2, 2026
Fair for You logo

Reply from Fair for You

Hi Jan,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 3 out of 5 stars

Fair for you is a stark example how its…

Fair for you is a stark example how its costs more to be poor. They gave the company a nice name but in reality it is a loan shark company with such high apr that you end up paying well over the odds for items. Eg: if you borrow £550 for a tv over 12 month, at £69 a month you will end up paying £753. This is another bright house. I would not recommend. If you are struggling for home items I’d suggest a cash loan from your local credit union with much lower apr and just buy the item outright.

July 1, 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi Carla,

Thank you for the review.

We appreciate your feedback and understand your concerns about the overall cost of buying on credit. Wherever possible, we always encourage customers to pay without using credit. However, we also recognise that this isn't always an option, particularly when an essential household item needs replacing unexpectedly or budgets are stretched.

While we know our retail partners may not always be able to match the prices offered by high street or discount retailers, we do ask them to remain as competitive as possible. Our focus is on providing access to essential household goods through affordable, manageable repayments for people who may not have other suitable options.

Our mission has always been to help and support customers, not to create additional financial worry. We are committed to being transparent about the total cost of borrowing, with all costs and repayments clearly shown before any agreement is entered into, so customers can make an informed decision about what is right for them.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

Very gd when u are in need

July 1, 2026
Unprompted review
Fair for You logo

Reply from Fair for You

Hi David,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

5 stars.

Resolving issues and going above and beyond in finding resolutions for any problems that might occur.
As a customer, I am truly grateful that this is an option for me.
Improving one room at a time.

July 1, 2026
Fair for You logo

Reply from Fair for You

Hi Ellouise,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars
Fair for You logo

Reply from Fair for You

Hi Mike,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

Rated 5 out of 5 stars

When I thought I had no way of…

When I thought I had no way of affording a new fridge freezer, seeing as mine is on its last legs. Fair for you came to the rescue. I cant thank them enough.

June 30, 2026
Fair for You logo

Reply from Fair for You

Hi Jill,

Thanks so much for your kind words. We really appreciate it!

We’re always looking for customers to share their stories in more detail - it really helps other people who may not know us to feel more confident in choosing Fair for You. If you'd be happy to talk more about your experience, please email us at marketing@fairforyou.co.uk, and we'll explain what’s involved and what we offer in return.

Thanks again for your support. It really does mean a lot to our team.

Kind regards,

Customer Experience Team

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