Fairview New Homes Reviews 497

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and efficient approach. Reviewers are particularly impressed with the smooth user experience and the desirable locations of the properties. However, some customers also noted issues with pushy sales tactics and unprofessional behavior from a minority of the sales staff. A few other people also felt that the legal aid suggested by the company was not transparent or helpful regarding terms.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being professional,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the support... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the staff for their care, patience, and... See more

User experience

Users describe positive interactions with user experience. Customers consistently report an enjoyable,... See more

Location

Customers consistently note positive experiences with location. Many reviewers found properties in great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We viewed a property at Wotton development at Watton-at-Stone. The sales team (Asli and her colleague Katie) were excellent. The took their time to show us around the show home and to answer the many... See more

Company replied

Rated 5 out of 5 stars

We have just bought a new house through Fairview and moved in a month ago. The sales team, Asli, Katie and Chris were excellent from beginning to end of the buying process, very helpful, friendly and... See more

Company replied

Rated 5 out of 5 stars

The experience has been fantastic from start to finish. A huge thank you to Monica, who guided us through the entire process. She was incredibly patient, professional, and always available to answer... See more

Company replied

Rated 5 out of 5 stars

We met Katie to look at our housing options at The Wattons,having already spoken to her to arrange the appointment. She was very helpful from the start. She understood our situation, moving from anoth... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

Written by the company

Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

497 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Service

We can't speak highly enough of both Katie and Asli from the sales team. They have been friendly, helpful, knowledgeable and helped make our move to Wattons go smoothly - despite my many visits and endless questions. Nothing was too much trouble. They are a great asset to Fairview.

April 7, 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Andrew,

Thank you for your feedback. We’re delighted to hear that Katie and Asli supported you so well throughout your move and made the process as smooth as possible. We’ll be sure to pass on your lovely comments to them.

Wishing you all the best in your new home in Wattons!

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Great service

Great service from the sales and processing teams really friendly and made the whole purchasing process a dream

January 1, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Dan,

Thank you for sharing your experience. It’s wonderful to know our sales and processing teams made your purchase smooth and enjoyable. We appreciate your support.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Excellent communication and a…

Excellent communication and a well-structured, step-by-step process that made it easy to understand what I was buying. The pricing was very fair, especially for a single buyer, and the First-Time Buyer scheme was a great help. Overall, a very supportive and smooth experience with the estate agent.
Monica and Rico big thank you for your time and patience. Best wishes !!

April 5, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Modinatu,

Thank you for your review. We’re so pleased to hear that you found the process clear, supportive, and well-structured, and that the First-Time Buyer scheme was helpful for you. We’ll be sure to pass on your kind words to the team. Wishing you all the very best in your new home!

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Fairview have a great team

Katie and Asli together are a great team always willing to patiently answer my questions, sometimes more than once!
Elisabeth is friendly and helpful as is Adam, the fireman with all his team. The best thing is everyone is so nice, so helpful and give the impression that they value their customers. The worst thing was selling my house on onkyb3 weeks in August and securing this house. So happy I have.

April 3, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Carolyn,

Thank you so much for your kind review . It’s great to hear that Katie and Asli supported you so well throughout, and that the whole team made you feel valued and looked after. Congratulations on selling your home so quickly and securing your new one, we’re so pleased we could be part of your journey.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Very professional

Katie was very sweet and highly professional. She took her time with and us didn’t rush us at all.
She was very informative about the area as well.
She was very knowledgable about the homes and we really enjoyed viewing with her.
Her colleague was also very kind and looked after our dog in the office while we viewed.

March 27, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Tanya,

Thank you so much for your kind words, we really appreciate you taking the time to share your experience. We’re delighted to hear that Katie made you feel comfortable and well-informed throughout your viewing. We’ll be sure to pass on your lovely feedback to Katie and the team. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Katie & Asli were absolutely fantastic…

Katie & Asli were absolutely fantastic throughout my entire home-buying journey. From start to finish, they made the experience genuinely enjoyable and stress-free. They really took the time to listen, understand what I wanted, and used their knowledge and expertise to ensure I felt completely confident and happy with my purchase.

Their care, patience, and professionalism truly elevated the whole experience—I couldn’t have asked for better support.

April 1, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Caroline,

Thank you for sharing your experience with us. It’s great to hear that Katie and Asli made your home-buying journey so enjoyable and stress-free. It’s wonderful that their attentiveness, expertise, and professionalism gave you confidence and peace of mind throughout the process.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

We had a fantastic experience with the…

We had a fantastic experience with the Fairview sales team. From our initial viewing, the staff were super friendly and helpful. In particular, Suzette and Max were instrumental in our journey; they went above and beyond to provide clarity and guidance. Having that level of dedicated support is what ultimately made everything possible.

March 27, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Vanessa,

Thank you for your kind feedback. We’re thrilled to hear that your experience with the Fairview sales team was so positive. It’s wonderful that Suzette and Max provided such dedicated support, guidance, and clarity throughout your journey. We’ll be sure to pass on your kind words to them.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Katie and Asli have been great and are…

Katie and Asli have been great and are both always so helpful and friendly. Once we were ready to go ahead with our move, everything has been very smooth and easy.

March 29, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Michelle & Dean,

Thank you for your feedback. We’re delighted to hear that Katie and Asli provided such friendly and helpful support, making your move a smooth and straightforward process. We’ll be sure to share your kind words with them.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Currently progressing with the purchase…

Currently progressing with the purchase of a flat at Park Quarter. Rico has been very helpful with queries and general support. Would definitely recommend.

March 31, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Roshan,

Thank you for your feedback. We’re pleased to hear that Rico has been so helpful in supporting you and answering your questions during your Park Quarter purchase. Your recommendation means a lot, and we’ll be sure to pass on your kind words.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

First time buyer

Monica and Jury were exceptional throughout the process of purchasing my first property. They made everything feel seamless and stress-free, always taking the time to answer my questions thoroughly and provide honest, valuable advice. Their professionalism, knowledge, and support truly stood out. I couldn’t have asked for a better experience - both of them are absolutely amazing.

December 10, 2025
Unprompted review
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Reply from Fairview New Homes

Dear Karishma,

Thank you for sharing your experience. We’re delighted to hear that Monica and Jury provided such a seamless and supportive experience during your first property purchase. It’s wonderful that their professionalism, knowledge, and guidance made the process stress-free and enjoyable.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Amazing service

Amazing service, Jury has been more than helpful and we felt very taken care of! Excited for the new place!

March 30, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Kc,

Thank you for your kind feedback. We’re pleased to hear that Jury provided exceptional support and made you feel so well looked after. Congratulations on your new home we wish you all the best.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Jury was incredibly useful during our…

Jury was incredibly useful during our visit offering tailored advice. Thank you.

March 30, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Deen,

Thank you for your feedback. We’re glad to hear that Jury offered such valuable and personalised guidance during your visit. We’ll be sure to pass your comments on to her.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

A brilliant experience

A brilliant experience right from the start. Max was friendly but professional throughout, first on the phone and then in person. Whilst we currently are on pause with our decision we have felt fully informed and supported. He spent over an hour with us showing us the flats and then going through the details and answering our questions. If you want to look at Printmakers Yard Brentford, booking with Max is a must!

March 28, 2026
Unprompted review
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Reply from Fairview New Homes

Dear RN,

Thank you for your kind feedback. We’re delighted to hear that your experience with Max was so positive, from your first conversation to your visit. It’s great to know he provided thorough guidance, answered all your questions, and made you feel fully supported throughout the process.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

I had a great experience

I had a great experience dealing with the team at Park Quarter. Rico was incredibly attentive and patient and took time to explain things which really helped make things smooth and less scary as a first time buyer! Monica was also very helpful and informative. Thanks to the team for all your support!

March 30, 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Alexandra,

Thank you for sharing your experience. We’re thrilled to hear that the Park Quarter team were very positive. It’s wonderful that Rico’s attentiveness and patience, along with Monica’s helpful guidance, made the process smoother and more reassuring for you as a first-time buyer. We will be sure to pass on your kind words to the team.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Thank you Jury

Jury was incredibly helpful throughout the process. She was friendly, knowledgeable, and took the time to walk through all the available options. Her support and time were truly appreciated. Thank you so much Jury

February 8, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Anjelika,

Thank you for your kind feedback. We’re delighted to hear that Jury was able to support you throughout the process, offering her knowledge, guidance, and friendly assistance.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Amazing Barnet Experience!

I had a lovely experience with Jury, she was very caring and helpful. They were very knowledgeable and made the experience very smooth.

March 16, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Anna,

Thank you for your feedback. We’re delighted to hear that Jury provided a caring and helpful experience, sharing her knowledge to make the process smooth and enjoyable.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Rico was incredibly helpful as we…

Rico was incredibly helpful as we showed up without an appointment, patient and helpful and very informative.

Thanks Rico.

March 29, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Paul,

Thank you for sharing your experience. We are pleased to hear that Rico was able to assist you so helpfully, even without an appointment. It’s great to know that his patience and clear, informative approach made a positive impression. We will be sure to share your kind comments with him.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Fairview have been fantastic

Fairview have been fantastic - Katie has been dealing with us and she's made the process a breeze. Couldn't have asked for a smoother sale process.

March 29, 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Dan,

Thank you for your kind feedback. It is great to hear that you had such a smooth experience and that Katie was able to make the process feel so straightforward.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Truly grateful for an amazing experience!

We recently secured our new build home with Fairview at Watton and couldn’t be happier with the experience. A huge thank you to Asli, Katy and Chris who have been absolutely fantastic throughout the whole process.

From the very beginning, they were informative, approachable and always willing to answer any questions we had. Buying a home can be stressful, but their support made everything feel smooth and manageable. They truly went above and beyond to help us secure our new home, keeping us updated every step of the way and making sure nothing was ever too much trouble.

Their professionalism, friendliness and dedication really stood out, and we’re incredibly grateful for all their help. We would highly recommend this team to anyone looking for a new build home.

Thank you again, Asli, Katy and Chris!

March 7, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Mike,

Thank you for your feedback. We are delighted to hear that you had such a positive experience securing your new home at Watton. It is especially pleasing to know that Asli, Katy, and Chris provided informative, supportive, and attentive service throughout the process. We will be sure to share your kind comments with the team. Congratulations on your new home, and thank you for your recommendation.

Kind regards,
Fairview Homes

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