Fairview New Homes Reviews 497

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and efficient approach. Reviewers are particularly impressed with the smooth user experience and the desirable locations of the properties. However, some customers also noted issues with pushy sales tactics and unprofessional behavior from a minority of the sales staff. A few other people also felt that the legal aid suggested by the company was not transparent or helpful regarding terms.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being professional,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the support... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the staff for their care, patience, and... See more

User experience

Users describe positive interactions with user experience. Customers consistently report an enjoyable,... See more

Location

Customers consistently note positive experiences with location. Many reviewers found properties in great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We viewed a property at Wotton development at Watton-at-Stone. The sales team (Asli and her colleague Katie) were excellent. The took their time to show us around the show home and to answer the many... See more

Company replied

Rated 5 out of 5 stars

We have just bought a new house through Fairview and moved in a month ago. The sales team, Asli, Katie and Chris were excellent from beginning to end of the buying process, very helpful, friendly and... See more

Company replied

Rated 5 out of 5 stars

The experience has been fantastic from start to finish. A huge thank you to Monica, who guided us through the entire process. She was incredibly patient, professional, and always available to answer... See more

Company replied

Rated 5 out of 5 stars

We met Katie to look at our housing options at The Wattons,having already spoken to her to arrange the appointment. She was very helpful from the start. She understood our situation, moving from anoth... See more

Company replied


Company details

  1. Home Builder
  2. Housing Development

Written by the company

Since 1961, we’ve been helping people to find and buy their dream home. Whether you’re a first-time buyer looking to get on the ladder, or you’re looking to find your next home, we have an exciting range of new build properties available at developments all over London and the South East. Contact us for more information.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

497 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Jury during the initial stage of my home-buying journey. As this is all new to me, she took the time to clearly explain the process and guided me through different options, showing me a range of properties and offering helpful advice along the way.
It didn’t feel like a typical client–advisor interaction but more like a genuine conversation which I really appreciated. She has been knowledgeable, patient, and very supportive. I really appreciate her help so far!

March 29, 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Lucrezia,

Thank you for your kind feedback. We are pleased to hear that Jury was able to support you so effectively at the start of your home-buying journey, providing clear guidance and helpful advice throughout.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Rico is very helpful and informative…

Rico is very helpful and informative and Easy to talk to

March 29, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Gregory,

We are pleased to hear that Rico was helpful, informative, and approachable throughout your experience. We will be sure to share your kind comments with Rico, who will be delighted to know their support made a positive impression.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

I purchased a property at southall…

I purchased a property at southall Grove, it was an amazing experince. I want thanks the whole team and give a special thanks to Reece, for guiding me through the whole process.

March 27, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Amina,

It’s great to hear that your experience purchasing a property at Southall Grove was such a positive one. It is especially pleasing to know that Reece was able to support and guide you throughout the entire process. We will be sure to share your kind comments with Reece and the wider team, who will greatly appreciate your recognition.

Congratulations on your purchase, and thank you again for taking the time to share your experience.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

What a wonderful team the barnet group…

What a wonderful team the barnet group is.they were friendly, polite and answered all my questions that i had. It was a pleasure meeting them

March 18, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Christina,

We are delighted to hear that you had such a positive experience with the team at Park Quarter . Providing a friendly, polite, and informative service is very important to us, so it is wonderful to know that all your questions were answered and that you found the experience enjoyable. Thank you once again for taking the time to share your thoughts. We look forward to welcoming you again in the future.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Very helpful

I had a lady called Monica help me, and she was so lovely. Extremely attentive to exactly what i was looking for and knew everything about the area around the property. Would definitely recommend!

March 23, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Sarah,

We are pleased to hear that Monica provided such a positive experience during your visit. It is great to know that her attentiveness and in-depth knowledge of the local area helped you find exactly what you were looking for.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Jury was very accommodating and...

Jury was very accommodating and supportive during our visit. Kept up a smile, showed empathy and understanding and always made sure our questions were fully answered. Thanks Jury :)

March 14, 2026
Unprompted review
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Reply from Fairview New Homes

Dear RK,

Thank you for your kind feedback. We are delighted to hear about your positive experience and that Jury was able to provide such accommodating and supportive service during your visit. We will be sure to pass on your kind words to Jury, who will be pleased to know their efforts made a difference. We look forward to welcoming you again in the future.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

A positive sales experience!

The sales experience with Fairview has been pleasant (and dare I say enjoyable) in no small part thanks to our sales negotiator, Max. Max has been thoroughly patient, kind, considerate, and easy to work with. Always at hand to answer our questions and offer guidance. I originally met Max over a year prior when looking at purchasing, but ultimately the time was not right then. Coming back this time, Max and the team were kind to receive us and work out a deal we were all happy with.

I have yet to move in, but I'm very excited about our new home, and I feel that Max and Fairview are still very much invested in the success of our transaction and of our move.

March 6, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Loran,

Thank you for your kind review. It’s great to hear that your experience with Fairview has been so positive, and that Max’s patience, guidance, and support made such a difference throughout your journey.

It’s great to know you felt welcomed back and well looked after by the team. We’re excited for you as you prepare to move into your new home and look forward to continuing to support you every step of the way.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience working with Suzette at Printmakers Yard while purchasing my new apartment. From the very beginning, she has been incredibly helpful, approachable, and professional throughout the whole process.
She’s always been quick to respond to any questions, kept me well informed, and made what can often be a stressful experience feel smooth and straightforward. Her friendly and supportive approach has genuinely made a difference, and it’s been a pleasure dealing with her.
I’m really grateful for all her help and would highly recommend her to anyone considering buying with Fairview Homes.

March 28, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Anna,

Thank you for your feedback. We’re delighted to hear that you had such a positive experience with Suzette at Printmakers Yard and that she helped make your journey smooth and straightforward.
We’ll be sure to pass on your kind words she’ll be thrilled to hear them. Thank you for your recommendation and for choosing Fairview Homes.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Great experience

Great experience
Everyone was friendly and supportive
I would definitely recommend

March 27, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Eren,

Thank you for your kind review! We’re delighted to hear you had a great experience and found the team friendly and supportive.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

We had a really positive experience…

We had a really positive experience with Fairview while purchasing our property. The entire process was smooth, well-organised, and transparent from start to finish.

A special thanks to Monika, who was incredibly helpful throughout the journey. She was always responsive, patient, and supportive, answering all our questions and making us feel confident at every stage.

It’s also worth mentioning that three of our friends have purchased properties from Fairview as well, and they are all very satisfied with their experiences. This clearly shows how reliable and professional the company is.

We would definitely recommend Fairview to anyone looking for a trustworthy property developer.

January 28, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Gurel,

Thank you for your review. We’re so pleased to hear that your experience with Fairview was smooth and well-organised.

A special thanks for mentioning Monika, she’ll be delighted to know her support made a difference. We truly appreciate your recommendation and wish you all the best in your new home.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Above and beyond

Suzette went above and beyond showing me around the development and the process of buying!

March 21, 2026
Unprompted review
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Reply from Fairview New Homes

Dear William,

Thank you for your kind feedback! It’s great to hear that Suzette went above and beyond during your visit and helped guide you through the development and buying process.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Monica was amazing

Monica was amazing

March 24, 2026
Unprompted review
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Reply from Fairview New Homes

Dear John,

Thank you for your kind words about Monica she’ll be delighted to hear your review.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

In the event of an incident,residents…

In the event of an incident,residents will be notified in advance via email and updated with the latest information.
For example when our wooden doors were damaged, you responsibly followed up and replaced them with new ones that mettle required specifications.

September 15, 2025
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Lai,

Thank you for your feedback. We’re pleased to hear that you felt well-informed and supported during the incident. Keeping our residents updated with timely communication and clear information is very important to us.

We’re also glad that the replacement of the doors met the required specifications and that you were satisfied with how the situation was handled.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Amazing service from suzy

Amazing service from suzy

March 25, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Gregorio,

Thank you for your review we’ll be sure to pass your kind words onto Suzy.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Last weekend

Last weekend, I visited the Fairview sales office for the Printmakers Yard development. The team was highly professional, and special thanks to Qasim Dawlazie for his valuable insights and guidance as a first-time buyer. Many thanks to the team — I look forward to reconnecting soon. Thanks. Robert

March 21, 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Robert,

Thank you for your kind review. We’re so pleased to hear that you had a positive experience visiting our Printmakers Yard sales office and found the team to be professional and helpful. We’ll be sure to pass on your comment to Qasim he’ll be delighted to know his guidance made a difference, especially as you navigate the journey as a first-time buyer.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Fairview - park quarter experience

Dealing with Fairview has been a pleasure. Buying a property is never simple, but they remained patient and supportive throughout the entire timeline, even during the slower periods. Their communication is top-notch; they always responded to my queries quickly and kept me informed. A fantastic team that I would highly recommend to anyone. A huge and special thanks to Mursal for her support too.

March 21, 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Nima,

Thank you so much for your thoughtful review and kind recommendation. We’re delighted to hear that your experience with Fairview was a positive one, especially given how complex the property-buying process can be. Our team always aims to provide patient, supportive guidance and clear communication every step of the way, so it’s wonderful to know this made a difference for you. We wish you all the very best in your new property.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Very professional and friendly team

Very professional and friendly team. It was a pleasure dealing with them. I received a prompt response to my enquiry and follow up call.

March 21, 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Nelly,

Thank you for your review. It's great to hear that you found our team professional and friendly. Providing prompt responses and a smooth, positive experience is something we always strive for, so it’s great to know we met your expectations.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Fantastic experience with Fairview

Fantastic experience with Fairview New Homes. The Sales Team have been brilliant throughout the whole homebuying process, and Katie Elliott has been especially outstanding. She has guided us every step of the way with professionalism, care, and patience, making the experience far less stressful. We’re very grateful for all her support and would highly recommend Fairview New Homes

March 8, 2026
Unprompted review
Fairview New Homes logo

Reply from Fairview New Homes

Dear Massimo,

Thank you for your sharing your experience with us. We’re delighted to hear that you had such a positive time with our Sales Team and that they supported you throughout your homebuying journey. We truly appreciate your recommendation and wish you every happiness in your new home.

Kind regards,
Fairview Homes

Rated 5 out of 5 stars

Suzette gave us lots of good…

Suzette gave us lots of good information to help us choose what is best for us to do. She was kind and sweet.

March 10, 2026
Unprompted review
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Reply from Fairview New Homes

Dear Ece,

Thank you for your feedback. We’re pleased to hear that Suzette was able to provide you with helpful information and support as you considered your options. It’s great to know her kind and friendly approach made a positive impression. We appreciate you taking the time to share your experience.

Kind regards,
Fairview Homes

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