I have visited Steff’s kitchen a few times,1 member of staff is very offish and it always seems like it’s too much trouble to serve me,you can wait ages to be attended to even though they know you ar... See more
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Great customer care and healthy plants at the garden centre. Last night's garden party was well organised with interesting tastings and craft tables. The alpacas were adorable. A lovely evening meet... See more
Problems with online systems though I’m delighted there is an emerging system getting going. Consequently used phone contact and all the staff I spoke to ( it’s not clear you need to press for plant s... See more
Fairweathers was known for their lovely fresh scones. However today the scones were hard and uncooked in the middle. They were like scones that had been frozen, and they didn’t taste fresh.
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Company details
Written by the company
Using passion and expertise we have created a unique Plant and Garden Centre in the heart of Beaulieu, a peaceful, picturesque village in the New Forest National Park, Hampshire. Our historic buildings offer a fascinating and relaxed atmosphere for garden shopping whilst our well informed and considerate team provide both inspiration and advice. We pride ourselves on the wide range of plants we provide, backed up by expert advice and a five year guarantee on all hardy plants sold. We have particular expertise in Lavender, Heuchera and Agapanthus which along with many of our plants have been grown here in Beaulieu, which are possible to buy from our mail order plant shop. Steff's Kitchen is our onsite cafe and we are pleased to be open with inside and outside seating. Join us for a tasty freshly cooked breakfast or pop in for a delicious homecooked lunch, using fresh produce from local supplies and our own garden, Patrick's Patch, which is open for you to wander around. If it's just a little snack and coffee you are after pop over to Steff's to go, where we have a lighter takeaway menu and 2 outside seating areas.
Contact info
High Street, SO42 7YB, Beaulieu, United Kingdom
- 01590612307
- info@fairweathers.co.uk
- fairweathers.co.uk
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Replied to 50% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service, ordered voucher online, phoned to check it would get to me on time, as It was a late order, the lady I spoke to kindly hand delivered this to my address on her way home. Thank you.
Learn about growing veg
I enjoyed the chance to join with like minded people to learn something about vegetable growing and kick start beginning the new growing year. I'm glad we're booked onto to the compost workshop. Informative and friendly
A very positive experience
A very positive experience. I commanded a gift voucher for a family member living in the region and needed help to do so being outside of the UK. All the people on the end of the telephone or by e mail were charming and very helpful. Thanks again, and Fairweathers is visibly as nice a place now as I remembered it from the 1980's
Xmas Lunch
We came for xmas lunch at Steffs Kitchen & the service & food was very good.
The Father Christmas tea was so…enjoyable
The Father Christmas tea was so enjoyable for adults as well as the children
A great range of products and services
Instant vouchers
I had no problem phoning and getting info on the availibility of your vouchers by post.
I ordered a fistful of differing vouchers and received them by post the second day from ordering.
Very well organised and lots of fun.
Booked tickets for the Agapanthus talk…
Booked tickets for the Agapanthus talk and demonstration by Mr Fairweather. He was very informative and helpful with any questions related to the plant. Needless to say I came home with five Agapanthus to add to my collection.
Easy to make order on website that was…
Easy to make order on website that was sent quickly
A delight as always
I am disabled and want to find out more about agapanthus. I have booked tickets online and the instructions were clear and easy to follow. Before I bought tickets I checked the venue was wheelchair accessible. With peace of mind that I could enter the village hall I bought 3 tickets and I am really excited about the event. Everyone I spoke to was very helpful and informative. I always enjoy visiting the garden centre and now using their website is just as much fun!
Problems with online systems though phone service excellent. I’m…
Problems with online systems though I’m delighted there is an emerging system getting going. Consequently used phone contact and all the staff I spoke to ( it’s not clear you need to press for plant shop to buy gift tokens) were incredible - helpful, patient, polite and speedy in service. I’m delighted with the fact that the tokens arrived when promised and everything was in order.
Bought my dad gift vouchers for his…
Bought my dad gift vouchers for his 81st birthday- he was delighted!
Excellent service
Placed my order online for gift vouchers which were a gift for someone who lives local to the garden centre. They were delivered very promptly with a nlmessage included at my request. Excellent service all round.
I haven't received my purchase!
I haven't received my purchase!
I am still waiting for news of gift vouchers I ordered and paid to have delivered.....
I would like to add that I have now received and also a follow up call explaining they had been sent but strikes have caused this problem. I'd like to change my review to reflect this ..
Purchased the ‘ Tea with Santa ‘ for my son.…
Purchased the ‘ Tea with Santa ‘ for my son. Very easy to order and very quick emails to confirm receipt of order.
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