Worst experience possible. This is one of those occasions a zero star is necessary, the mothers day card was a very expensive prank and an excessive p&p fee for a card to then actually fail t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Conmen. Received a defective item from a the co.uk website and on requesting a refund was told I much return it to mainland China at my own expense. Do not use under any circumstances
After reading previous negative views I was a bit worried as I also ordered a car windscreen cover mid December and received the delivery report with the incorrect product number. However, the cover... See more
Having waited about 4 weeks for 2 car window covers that was Advertised as magnetic Fantastic Window Covers with mirror Pockets I received them today what a load of Rubbish they are 2 Thin pieces of... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
After reading previous negative views I…
After reading previous negative views I was a bit worried as I also ordered a car windscreen cover mid December and received the delivery report with the incorrect product number. However, the cover finally arrived on Saturday (14th) via Evri. Just in time too as the last 2 nights have been very frosty in West Dumbartonshire. Material a bit flimsy but I have been the only one in my street who didn't have to scrape the windscreen in the mornings. Cover easily fits on a Toyota Rav 4 and does an excellent job!
Suspect main problem was with Evri so gave 3 stars.
David S. Dumbarton.
ordered car windscreen covers in…
ordered car windscreen covers in December. nothing arrived, company do not respond to emails. shocking scammers, crooks, con men.
Neck Massager
Ordered a neck massager from them which did eventually arrive, but does not work have contacted them but no response
STAY WELL AWAY
STAY WELL AWAY. Ordered items 2 months ago and did not receive. Emails are unanswered. Thankfully paid via PayPal so hopefully will get a refund.
No product. Emails unanswered. No refund.
I ordered a windscreen cover after seeing extensive ads from Fairyspark on Facebook and Instagram. I ordered on December 12th but 27 days later I have not received even a tracking number (as promised). Under their 30-day money back guarantee promise I have subsequently sent two emails requesting a full refund. I am still waiting for an email response from them.
UPDATE: Received an email promising to refund me. 3 days later, my windscreen cover is delivered. Examining the dates, Fairyspark took 17 DAYS to post it while Evri took 13 DAYS to deliver it! So I could write TWO negative reviews here!
Awful
No delivery, no response, no communication.
Edit: parcel did eventually turn up (Evri issues). Didn't have any response to queries though.
I wish I had read the reviewon this…
I wish I had read the reviews on this company before ordering a car windscreen cover on the 16th Dec.got sent an invalid tracking number.They use a useless courier company too
I will keep harassing them for the order but won't be ordering again
Totally rubbish fake company
Totally rubbish fake company. I ordered in November and other than the email accepting order I have never heard from them again. They do not reply in a day as they state in fact they do not reply at all. I got in touch with pay pal and have finally managed to get my money back. Avoid
im still waiting for my shipment of…
im still waiting for my shipment of windscreen cover
i ordered my cover beginning of november 2022 still waiting do not order from this company keep clear
they are rubbish
Goods not delivered
Ordered windscreen cover on 10 December. No response to my emails. No goods delivered. Paid with PayPal so will open a dispute. Don’t trust these con merchants.
Don’t be fooled- useless
Ordered a pair of earrings at the beginning of December which arrived on the 31st via Hermes. So the strikes in the postal service can’t be blamed. The earring posts were bent and there is not ridges on them so the backs just slide straight off. Customer services hopeless, they just don’t reply
Wouldn’t buy from these again
Wouldn’t buy from these again. My order never turned up, rudely told me to be patient. Stopped responding to me and my request for a refund.
Had to raise a dispute with my bank.
Company seems like a con to me. Avoid at all costs.
Didn't get what I expected
Didn't get what I expected, I ordered the old red Christmas truck with the trees on the back.
The one I recieved was different to what I thought I was getting,it was smaller than expected the wheels were shiny silver, should have been old hub caps painted red.
The trees were cast instead of wire effect pine. The steps were red, they should have been dark grey metal effect. It was way to shiny and bright red, didnt look old like the photo's, had known it was coming from China, I would not have ordered it.
Christmas design earrings…better late than never delivery
Ordered some Christmas design earrings 4th December, no sign of them by 25th and the tracking number was clearly fake. Emailed them twice with no success and had been planning to try and get my money back in the new year. Earrings arrived today 30th, slightly damaged backs to them but nothing I couldn’t fix myself. They are actually very pretty earrings so I am pleased. Stars taken off however for late arrival of the items and not responding to emails.
WARNING-RIP OFF STEALING COMPANY
I wished I read these reviews before ordering. Ordered and paid for my items over two weeks ago, not received my order, sent them three emails, absolutely no reply. Going to take this further because they are cons I am starting to believe. DO NOT ORDER FROM THIS COMPANY - FAIRYSPARK. They need to be investigated and shut down.
I ordered a bathroom shower storage…
I ordered a bathroom shower storage rack from Fairyspark.after reading the negative feedbacks and it taking a rather long time to arrive I was somewhat apprehensive about the outcome.It did arrive well packed and it was totally as advertised.So in my case I am very satisfied with the outcome.Speak as you find.
Ordered 2 items on 6/12/22
Ordered 2 items on 6/12/22. Still not arrived, sent 3 emails ,still no reply. Like the reviews I’ve just read !should have read the reviews first., It’s a con, they are sharks,with big teeth. Not a name I shall forget, my concern is the bank details , but have been informed by the bank ,if they were going to empty it,they would have by now. Funny just hours after writing this the goods arrived, however had the company answered my emails this could have been avoided. I’ll never use them again. Thanks to my bank for those reassuring words.
Ordered a scarf as an Xmas present on…
Ordered a scarf as an Xmas present on the 9th Dec… still waiting and no response and a fake tracking number. Should have read the reviews first. Live and learn.
same as others with windscreen cover…
same as others with windscreen cover .thought i orderd the one shown on facebook was sent cheap rubbish .
e-mailed them .email was rejected email did not exist
scammed
Ordered shower tray in October
Ordered shower tray in October . Never arrived . No response to emails . Fraudulent. Don’t use .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


