Faithlinen Reviews 80

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, most reviewers were let down by their experience overall. Many customers reported significant delays in receiving their orders, with some waiting months for products that were advertised as high-quality European linen but arrived from China. Upon arrival, consumers frequently discovered that the sheets did not meet their expectations for linen material, appearing instead to be made of synthetic materials like polyester or microfiber, and often lacked proper fabric content labels. People also expressed frustration with the company's customer service, citing unresponsiveness to inquiries about order status, tracking information, and return requests, leading some to dispute charges with their credit card companies. However, some customers who eventually received their orders were satisfied with the product, describing the sheets as light, soft, and breathable, despite the long shipping times.

What people talk about most

Product

Customers had negative experiences with product quality, with many reviewers reporting that sheets advertised... See more

Quality

Clients share negative opinions on quality, with many reviewers expressing strong dissatisfaction with the... See more

Order

Customers consistently express significant dissatisfaction with their orders, frequently reporting long... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service, primarily due to extremely long... See more

Customer communications

Users describe negative interactions with contact, often reporting that the company is impossible to reach... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a set of Queen linens from FaithLinen November 24, 2025. After several weeks and no package, I emailed them asking for a refund. They sent me a tracking link, which was unhelpful and actual... See more

Rated 1 out of 5 stars

I ordered in November and the sheets finally arrived today. I immediately thought they were polyester from the look and feel...and the only tag (on the top sheet) does NOT say linen, in fact, does not... See more

Rated 1 out of 5 stars

If i could give it zero stars I would. Paid $140. Ordered Oct 29. Now, Dec 13 the sheets have never arrived. And the email chain that I createc when first inquiring with customer service for tracking... See more

Rated 1 out of 5 stars

We did a burn test of the “linen sheets” from FaithLinen. The material is synthetic. The Faithlinen site is EXTREMELY DECEPTIVE. It claims Oeko-Tex rated, but the sheets we received do not have an Oe... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

80 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Faith linen sheets are NOT 100% linen…

Faith linen sheets are NOT 100% linen as their website states. They also state 100% satisfaction guaranteed, no questions asked. False!!!! I received my order, opened it and instantly noticed the deception. Reached out to their customer service that very day and was offered 50% of my money back to keep the sheets. I declined stating I would never ever use them, please send a full refund and I will return the sheets. Now they are saying since the product wasn’t damaged NO REFUND. Scam scam scam!

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Quite simply, I never received my products. They won't respond to emails. They never mentioned the products ship from China. I would never have purchased it if I had known that. Im so sick of scammers.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Chinese Junk

Misleading product to say the least. While it took some time to get my order that’s not the big issue. I reached out to Faith Linen to check on the status of the order and also asked if the product was made in China as I’ve seen a few reviews on this app claim. They replied “our products are made in Europe from high-quality European flax” and only use China as a fulfillment center to ship globally. The sheets just arrived today but the brand on the package was not Faith Linen, but instead Simple Love. I checked the label and what do I find… made in the P.R.C.
Very disappointing, if I wanted commie sheets I would have saved the money and went to a Walmart or similar bulk crap store.
It’s a scam, Facebook got me on this one so don’t let it happen to you

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars. The only reason I ordered these was that they were supposed to be European made. They came from China, which was immediately obvious. Wasted money. No customer service. Total scam.

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered sever months ago

Ordered sever months ago, I have never received that order, they do not respond to me and have not refunded my money like I requested. Apparently this come from china. Pure scam

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Scam!

Took a month to arrive and didn't have Oeko-Tex certification. Definitely isn't real linen!

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Nov 27

Nov 27th. Jan 3rd delivery. "100% European flax linen" are not genuine linen but likely a different, cheaper material. Made P.r.c (china). Frustrating.

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

I wish you could give zero stars

I wish you could give zero stars. This is a fraudulent company. I have never received the product. The shipping number they gave keeps saying it’s on its way to the next shipping place wherever that is. Never says. I am really annoyed with myself for not checking trust pilot before I purchased. No way to get money back it seems. Do not buy from this company.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a set of Queen linens from…

I ordered a set of Queen linens from FaithLinen November 24, 2025. After several weeks and no package, I emailed them asking for a refund. They sent me a tracking link, which was unhelpful and actually weird. So I began contacting my credit card company. To my shock and surprise, the package finally arrived today, January 5, 2026, after 43 days! No tags as to material content, no certification tags. Probably some poly junk. From other reviews, it's doubtful I'll get my money back. Scam. Facebook needs to listen to ppl who have been scammed and delete this stuff.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

LIARS

LIARS. This is at best polyester - horrible color and tacky. How do I get my money back? You don't do this to ppl and expect good things back.

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

We did a burn test of the “linen…

We did a burn test of the “linen sheets” from FaithLinen. The material is synthetic. The Faithlinen site is EXTREMELY DECEPTIVE. It claims Oeko-Tex rated, but the sheets we received do not have an OekoTex label, so we have reported this website to the Oeko-Tex board. The Faithlinen site states there are no returns “due to Covid.” It claims the site is owned by “invalid.jp”. It’s invalid for sure LOL.
The emails immediately claim that the shipping will be delayed (notice that theme across other reviews) because they are getting a fresh supply of premium linen fabric. Meanwhile, they are boxing up synthetic fabric sheets, shipping it from China which takes weeks. They don’t bother adding a fake Oeko-Tex label on the textile itself. Run away from FaithLinen!! Do not purchase!!

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Why didn’t I do more research!?

Why didn’t I do more research!?? I’m so mad at myself! Do NOT buy from this company. I realized right away when I reached out to the customer service as to where my order was. They said there was a delay in production and it shipped the following week, but it took three weeks to get here because it came from China!!!!!!! I’m furious at them and of course me! There’s a special place h*ll for people who advertise fraudulent products and use then name “Faith”

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

I 2 sheets sets I ordered…

I received the 2 sheets sets I ordered 7 weeks after I ordered with a nice explanation from the company but The sheets do not feel like the true linen…. They are nice but not worth what you paid for true linen! I’m reaching out to the company…..I had faith in the advertising and sure feel like a misrepresentation…..Tina

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Their sheets come from China not Italy

They claim their linen sheets come from Italy when they are coming from China. They are not legitimate and they are guilty of false advertising. Do they really think no one will notice shipping from China?

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Took about three months to get here

Took about three months to get here, and boy am I disappointed. These ARE NOT REAL linen sheets. Some sort of polyester crap. Feel like plastic. Donating them tomorrow to rescue mission. Paid 115$ for full size junk. Do not buy these phony sheets. 😝

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Shipped directly from China, not legit

The sheets were shipped directly from China, that took forever for to get them. There's NO refund policy due to Covid 19, really? I don't believe these sheets are legitimate. Wouldn't purchase again!

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT Buy from this company

DO NOT Buy from this company
Ordered sheets over a month ago. Still haven't received my order. They do not provide a phone #. All contact is via email which they do not respond to.
I believe this company is a scam.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

NOT REAL LINEN just real junk

THESE ARE NOT LINEN. THE TAG EVEN SAYS PRODUCT OF PRC which is China. Again ANOTHER PILE OF JUNK THAT I fell for on FB. THIS will be the LAST, absolute LAST thing I order online. I’ve been cheated or I’ve fallen for junk advertisement online for the final time.

December 23, 2025
Unprompted review

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