Fakeheroesclo Reviews 

221
•
TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

I like the clothes. But I didn’t get sale prices or free shipping even though I met those standards. That was kind of the point. I even emailed and got no response. Perhaps I had the wrong email. I ev... See more

Company replied

Rated 2 out of 5 stars

Ordered 4 t shirt’s although if stated I would of been ok with it but clearly t shirts out sourced to be printed or worse which is the only way why it took about two weeks to arrive, no communication... See more

Rated 1 out of 5 stars

Tshirts delivered to the wrong address as shown in the pictures provided by the delivery service. I emailed the company about this and potential next steps considering the unfortunate circumsta... See more

Rated 3 out of 5 stars

Quality is decent, if anything runs slightly small. Main issue was the communication. Ordered the item, chase 3 times to no response, then after a week and a half, shipping info sent. Likely do... See more

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2.3

Poor

TrustScore 2.5 out of 5

221 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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2.3

All reviews

(221)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It's copacetic now

*edited as of 7/22/2022*
Some kind of hiccup happened with the shipping on my first order and I didn't have any way to track it, which was frustrating. Contacted the seller and it got reshipped, no other problems.

July 6, 2022
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Reply from Fakeheroesclo

Hey mate
stuff gets lost in the post every now and again, you could have just emailed us and we would have sent a replacement?
i can see on tracking its not moved since 6th June.
https://trackmyitem.whistl.co.uk/tracking/LTN199548173N1

would you like me to send it again? our email is hello@fakeheroesclo.com

Rated 5 out of 5 stars

Super soft material!

Arrived faster than expected from Europe to North America. Initially I was concerned about the paper packaging and whether it would hold up in transit but it is very high quality recyclable paper, no plastic, optimal.
T-shirts are a very soft lightweight material making the shirts quite comfortable. Degradation yet to be determined.

July 4, 2022
Rated 3 out of 5 stars

Product is good

Product is good
Communication with seller is difficult

July 2, 2022
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Reply from Fakeheroesclo

Thank you
From what i can see. You emailed on a Friday about a tracking number issue, and i replied on monday?

Rated 1 out of 5 stars

Package never arrived

Package never arrived. Wrote a couple of times and got no answer.

July 1, 2022
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Reply from Fakeheroesclo

My apologies. I see your email address on this review so will email and sort now😊

Edit - After speaking to this customer, the shipping address is the wrong country. Was never going to get there. Anyone reading this, please put a correct address, and please don't leave a 1 star review if you don't

Rated 4 out of 5 stars

good quality t-shirts - unresponsive customer service

The t-shirts are of good quality and fit nicely. Be aware that some t-shirts (ex. the one with the skull and flowers) have only a small print on the front and nothing on the back. I tried to contact customer service before the shipping of the order but they did not respond. The promo buy 5 pay 3 did not work and I ended up paying for 4 t-shirts out of 5. Everything else went fine.

June 24, 2022
Unprompted review
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Reply from Fakeheroesclo

Hey
The whole brand is just 1 person doing all production, packing, emails and everything else. Hence why I haven’t posted on social media for months😂 so sorry if a email reply was late or missed. But at least you got your awesome shirts!
The offer is 3 for 2. So 5 doesn’t go into it. You could have added a 6th to qualify for another. And the skull and rose is a pocket only print as shown on the product images😊

Rated 5 out of 5 stars

Totally recommended

Amazing quality, amazing service. I fell so in love with the products that I made a second order just as the first arrived because I didn't know the brand and I wasn't sure if I was going to like the products but they exceeded my expectations by far. Absolutely recommended.

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

Quality. Quality. Quality

I ordered 3 tshirts with the 3 for 2 offer and I have to say the tshirts have exceeded my expectations. I fell in love with the Smile tshirt after seeing it on Insta and found 2 others that I love just as much. Shark attack and pizza party. Quality design, quality print and quality tshirts. Shipped quickly and in eco friendly packaging. I will definitely be back for more. Well done on making quality good affordable. 👌🏻

June 19, 2022
Unprompted review
Rated 1 out of 5 stars

Took my money, but never sent order

I made a purchase on May 21, 2021. I never received a confirmation email, nor did I ever receive my package. However, I was charged for it. I really like the shirts, but at this point I need a refund.

June 10, 2022
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Reply from Fakeheroesclo

Hey
This was your second purchase? Which means we can't be that bad.
Plus, this could/ should have been an email so we could just track it and sort it for you Nice and Easy!
It does now say delivered too...
https://track.landmarkglobal.com/?trck=LTN195695096N1

Rated 5 out of 5 stars

Honestly the quality is outstanding

Honestly the quality is outstanding. They wash really well and haven't gotten misshapen yet.
The designs are, in my opinion, some of the best out there.
The only critique (if you can call it that) is that it would be nice to be able to get a smaller size, or perhaps a "womens" cut. The XS is a little baggy on me and I am around a UK womens size 8-10 so it would be lovely to have options for those who like a slightly snugger fit.
That being said, this isn't a huge corporate brand so what they can provide they provide really well. Would definitely recommend.

May 20, 2022
Unprompted review
Rated 4 out of 5 stars

Good quality

I love the design! 🤩 Quality of print is also good! Size was a bit smaller than expected.

May 19, 2022

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