Fakeheroesclo Reviews 

221
•
TrustScore 2.5 out of 5

2.3

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Rated 2 out of 5 stars

I like the clothes. But I didn’t get sale prices or free shipping even though I met those standards. That was kind of the point. I even emailed and got no response. Perhaps I had the wrong email. I ev... See more

Company replied

Rated 2 out of 5 stars

Ordered 4 t shirt’s although if stated I would of been ok with it but clearly t shirts out sourced to be printed or worse which is the only way why it took about two weeks to arrive, no communication... See more

Rated 1 out of 5 stars

Tshirts delivered to the wrong address as shown in the pictures provided by the delivery service. I emailed the company about this and potential next steps considering the unfortunate circumsta... See more

Rated 3 out of 5 stars

Quality is decent, if anything runs slightly small. Main issue was the communication. Ordered the item, chase 3 times to no response, then after a week and a half, shipping info sent. Likely do... See more

Company details


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2.3

Poor

TrustScore 2.5 out of 5

221 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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2.3

All reviews

(221)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 stars

Ordered myself a jumper, great design, fit and delivered as expected. Would recommend and buy again from this company.

January 5, 2022
Rated 5 out of 5 stars

No fading or shrinkage. Good quality t.

Only washed 1 of them so far but it washed and dried fine no shrinkage which is normally a problem so I'm chuffed. Also the design etc hasn't faded or flaked or any of the usual rubbish. So far VERY impressed.
Thanks
Frazer

December 29, 2021
Unprompted review
Rated 1 out of 5 stars

Order not delivered

I ordered on the 4th November, I emailed twice asking about my purchase with no reply. Still haven't received my order on 16th December 😞

December 16, 2021
Rated 2 out of 5 stars

Bad return policy

I returned my order and I still haven't recieved my money back after 2 months. I have tryd to contact them but I have no response yet after so many days.

Edit: problem is solved now, it took some time but I got my money back.

December 13, 2021
Fakeheroesclo logo

Reply from Fakeheroesclo

Hey
i mean, i don't even have an email off you? This is your first communication that i can see. So we process exchanges/ refunds straight away so we dont get issues. Do you have tracking or anything on the return back to us? Do you even have our return address?
our email is hello@fakeheroesclo.com

Edit - it took some time cause you never emailed us? And we never received the product back (this was a postage problem, no ones fault)
We're not psychics, if there's a problem we need to be emailed

Rated 5 out of 5 stars

Regular buyer

Shipping was quick and I live in the US. Shirts fit great and are super comfortable with sweet minimalistic designs

October 21, 2021

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