Falinas Home Reviews 806

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

An update to my review that happened almost 2 years ago. A couple of days ago I was contacted by Rosa from Escalation Team by an email suggesting to refund the membership fees in amount of 62.13... See more

Rated 4 out of 5 stars

The price 💲 and ease of ordering, now just wait and see how the delivery and item are, fingers crossed 🤞...to be followed 😅...thank you Caroline for your swift response 😊, like I said though;"to b... See more

Company replied

Rated 4 out of 5 stars

Company is very good with some missunterstand about membership. After all you can by good cheap stuff in good price.

Company replied

Rated 1 out of 5 stars

Avoid at all costs, this website is a scam. I made an order and as soon as the money was taken from my card the order was cancelled. The order was cancelled before I even received the email... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

806 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good..

So far so good... Best price!

October 15, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 1 out of 5 stars

SCAM!!!!

If I could have given zero stars I would. THIS IS A MASSIVE SCAM. I read everything really carefully and it seemed like the ridiculous VIP thing was avoidable but I still got charged 37 euros for joining and they make it complicated to cancel afterwards. DO NOT TOUCH THIS WEBSITE

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

Everything easy to handle.

October 13, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

Second order always received in quivk…

Second order always received in quivk time and very cheap

October 12, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 1 out of 5 stars

Paid an extra £43.95

Paid £5 for an item, then got charged an additional £37 for some VIP membership I don't want/use. It's also non-refundable.

Update: Cancelled the "VIP membership" and got charged an extra £6.95 just to cancel. Bringing the total for a £4.80 order to £48.75.

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

Très bon site

October 12, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 4 out of 5 stars

they should expose better their…

21/09 /2022 : they should expose better their conditions not just by putting the price of vip or not. I had to pay 46 euros because for something that I didn't wanna. that's ridiculous.

08/12/2023 : they called me yesterday saying that they are going to return my money. I'm waiting :)

September 21, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS SITE!!

DO NOT USE THIS SITE!!!
They take 47 Euros every 2 weeks for a "VIP Membership" you know nothing about!
They even have the cheek to speak to you on a Live Chat service!

September 20, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look