Falinas Home Reviews 806

TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

An update to my review that happened almost 2 years ago. A couple of days ago I was contacted by Rosa from Escalation Team by an email suggesting to refund the membership fees in amount of 62.13... See more

Rated 4 out of 5 stars

The price 💲 and ease of ordering, now just wait and see how the delivery and item are, fingers crossed 🤞...to be followed 😅...thank you Caroline for your swift response 😊, like I said though;"to b... See more

Company replied

Rated 4 out of 5 stars

Company is very good with some missunterstand about membership. After all you can by good cheap stuff in good price.

Company replied

Rated 1 out of 5 stars

Avoid at all costs, this website is a scam. I made an order and as soon as the money was taken from my card the order was cancelled. The order was cancelled before I even received the email... See more


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3.4

Average

TrustScore 3.5 out of 5

806 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

guaysss ha ido to mu bien

November 18, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 1 out of 5 stars

Avoid this company

Delivery took 2 weeks and then only half the order was delivered. Discovered that I had unwittingly signed up to a membership, paying 37€ per month. If I try to cancel I have to pay a penalty. This is a scam company. Avoid like a plague.

November 7, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Dear David,

We appreciate your feedback, and we're sorry to hear about the challenges you faced with your recent order and the membership. I apologize for any inconvenience caused.

We are committed to resolving the issue to your satisfaction. Please provide us with your order details or contact our customer support at support@Falinas-home.com so that we can assist you further and address any concerns you may have. We value your satisfaction, and we're here to help.

Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

Best regards,
Oliver

Rated 1 out of 5 stars

Don't buy here

You make a subscription when buying for the first time without realizing it. They don't return the money they take from you and charge you extra money to cancel the subscription. Worst experience

November 3, 2022
Unprompted review
Rated 3 out of 5 stars

I had already posted a feedback since…

I had already posted a feedback since then I have got what I wanted and even though it too a while to get here that is reasonable since 6 working days is a normal time frame but yet it took a total of 10 days managed to get of the VIP with ease even though lost some 6 euros they offered me but yes it is a valid site and you can get what you ask for provided that they keep the site updated and items in stock their issue seems to be all on the management of the site content and customer service and providing for customer relations better

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

VERY GREAT SERVICE

October 31, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 1 out of 5 stars

This website sounds like a scam

This website sounds like a scam. First of all the texts are wrongly translated, some parts are still in Danish (the company seems to be from Denmark), some features are in Portuguese and others in English. Reading the bad reviews I tried to understand how the VIP membership works and everything seems foggy. "The member price is €37.00 for VIP, every 14 days including VAT, to be drawn on the Customer’s credit card" "To become a Falinas Home VIP member, simply purchase any Falinas Home on this Site or through an applicable Service and you will be automatically enrolled in the Falinas Home VIP membership program (including automatic purchase feature every 14 days)." which means nobody can freely choose if participate or not. Since you purchase something from them, you will automatically enrol and have to pay for the membership every 14 days. Sounds ugly.

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

Fast

Is really fast make the purchase. Hope that the deliver Will be as well.

October 25, 2022
Unprompted review
Rated 1 out of 5 stars

YOU ARE SOME SAUSAGES

YOU ARE SOME SAUSAGES. I HAD 111 EUROS, WHICH HAS BECOME 72 AND ON TOP OF IT, PRICES THAT WERE RISING. I WILL NOT RECOMMEND IT TO ANYONE.

October 23, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible scam

Horrible scam
They get you in becoming a member with terms not clear or visible and charge you 17 euros every 14 days for nothing.. i just ordered a scale and ended up paying 3 times more in the end whereas the scale was shipped after 2 weeks with no information on delays or anythibg in between. Stay away!

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

All was great

All was great! I m waiting my order but until now the site and information are complete.

October 20, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

Perfect

Perfect. Easy and quickly

October 19, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 1 out of 5 stars

This company is obviously a scam

This company is obviously a scam. The say that they operate from Denmark, but their phone code is not 45, but 44. The 44 phone code is the UK, and scammers in Europe usually call from there. I have not even tried to buy anything Falinas Home after seeing this and after reading reviews about this company and the similar one, falinas.com.

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent products and prices.

Excellent products and prices.
Plenty of products and ideas to choose.
Very easy to buy with the phone.

October 16, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

Very easy to buy and pay!

October 16, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

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