Falinas Home Reviews 806

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

An update to my review that happened almost 2 years ago. A couple of days ago I was contacted by Rosa from Escalation Team by an email suggesting to refund the membership fees in amount of 62.13... See more

Rated 4 out of 5 stars

The price 💲 and ease of ordering, now just wait and see how the delivery and item are, fingers crossed 🤞...to be followed 😅...thank you Caroline for your swift response 😊, like I said though;"to b... See more

Company replied

Rated 4 out of 5 stars

Company is very good with some missunterstand about membership. After all you can by good cheap stuff in good price.

Company replied

Rated 1 out of 5 stars

Avoid at all costs, this website is a scam. I made an order and as soon as the money was taken from my card the order was cancelled. The order was cancelled before I even received the email... See more


Contact info

3.4

Average

TrustScore 3.5 out of 5

806 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far, so good

March 25, 2023
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

Superfast shipment and very nice item

Superfast shipment and very nice item. TOP SELLER!

January 26, 2023
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 4 out of 5 stars

Basis info

Easy understanble

January 22, 2023
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

Extremely easy to order.

January 18, 2023
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

satisfied

site Web very simple to use and no transport to pay, thank you

January 18, 2023
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

Works

Works, great

January 18, 2023
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 4 out of 5 stars

The price 💲 and ease of ordering

The price 💲 and ease of ordering, now just wait and see how the delivery and item are, fingers crossed 🤞...to be followed 😅...thank you Caroline for your swift response 😊, like I said though;"to be followed"... best regards Glenn...

January 13, 2023
Unprompted review
Falinas Home logo

Reply from Falinas Home

Dear Glenn

We Will do our best to ship your order - as soon as possible - We can have delays, but we have 24/7 custemer support and live chat.

So we are always avalible, for questions.

It s importent to check e-mails from us.

Thank you very much for the 5 stars rating. Have a lovely weekend.

Best Regards,
Caroline

Rated 5 out of 5 stars

First order to test this site from…

First order to test this site from France
Browsing and ordering went well
Thanks for free delivery

January 11, 2023
Unprompted review
Falinas Home logo

Reply from Falinas Home

Dear Basic

Welcome to our webside and company.

It is importent that you check your e-mails from os. Because every information, is sent to you on your mail adress.:)

Do you have any question, we are avalible 24/7 on live chat on our web or on Custemer support.

We hope you will be happy with our service and our product, and for other informations you might need, we also have videos on our webside:)

Have a great Weekend. And thank you for your 5 stars!!!!

Best Regards,
Caroline

Rated 5 out of 5 stars

quickness in service

January 4, 2023
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

DESCRIPCION FACIL Y COMPRENSIBLE

December 29, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

Quickness an clarity.

December 28, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

So fast

So fast, very good prices

December 24, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

Totally corrupt!!!!!

Update on refund Falinas:
I could not believe my eyes, they have refunded on my Visa account about 150,- Europe!!!! This is the amount they we owning me.
I must say that I had little faith in them promising me to refund the money if I changed my review, but I really got justice!!!

I HAVE JUST BEEN CONTACTED BY OLIVER FROM THE CUSTOMER SERVICE FROM FALINAS. IT SEEMED TO BNE A KIND MAN, HE TOLD ME THAT THEY WANTED TO DO THE RIGHT THING FOR ME AND RETURN THE MONEY TO ME THAT WAS TAKEN FROM MY VISACARD WITHOUT MY PERMISSION.
CONDITION IS THAT I ALTER MY REVIEW. I HAVE NOW GIVEN THEM 5 STARS FOR WANTING TO DO THE RIGHT THING. AS SOON AS FALINAS HAS RETURNED THE MONEY TO ME, I WILL LET PEOPLE HERE KNOW ABOUT IT AND I WILL BE HAPPY!
SO I WILL KEEP YOU INFORMED ABOUT THIS!!

I have been ripped off by them, I did a small order of about 15 euro. I did not receive then order now (2 months later and after writing many emails and chats...)
And that is not the worse..... when just linking at my Visa account, I found out that the deduct more than 200 euro of my Visa card!!!
Do not buy there, they are totally corrupt

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you for the product

Thank you for the product. I Will check and tel if its ok

December 14, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

UNTIL NOW IT WAS EASY TO BUY

UNTIL NOW IT WAS EASY TO BUY. I'LL WAIT THE DELIVERY AND THEN WE WILL SEE ;)

December 12, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 5 out of 5 stars

Everything easy and comfortable

December 11, 2022
Unprompted review
Falinas Home logo

Reply from Falinas Home

Thank you for taking the time to share your positive experience with Falinas Home! We're delighted to hear that everything went well for you.

At Falinas, we strive to provide excellent products and services to our customers, and it's always rewarding to receive positive feedback. Your satisfaction is our top priority, and we appreciate your support.

If you ever have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!

Best regards,

Oliver

Rated 1 out of 5 stars

Avoid at all costs - Fraudulent Site

Avoid at all costs, this website is a scam. I made an order and as soon as the money was taken from my card the order was cancelled. The order was cancelled before I even received the email confirming the order, but of course after the money was gone.

When I asked the chat assistant about it they claimed a refund had been made, despite no refund being received. When challenged then then claimed it -takes the bank days to make a refund (which is factually untrue). I also asked where this company is based and the assistant repeatedly refused to tell me - firstly claiming it was on the website and to find it myself, then claiming he is unable to give out this information (despite claiming it is publicly available on their website).

The fact that this order was cancelled within moments of the money being taken shows that the product they are selling was never available for sale - which is fraud.

I also asked the chat assistant to delete all my personal data, which was a concept that confused him as he repeated said I 'wouldn't be charged further'. A real company understands GDPR and data protection laws - something which was these people don't (more evidence this is a fraudulent site).

Please don't consider touching this website unless you want your money stolen and fraudsters to have your personal data.

December 10, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look