I wouldn't go anywhere else for our yearly hampers or catering needs for the company I work for. Andres Suarez, the Fallon & Byrne sales manager, has looked after us for years. He and his team are... See more
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Great experience. Wine purchase in the Dublin store was followed up with online purchase of more of the same wine. Very well priced in a sale and quickly delivered.
Very professional planning for our wedding. Great food. Every single guest was pleased and told us so. Staff very attentive. Everything flowed smoothly and seamlessly on the day. Timings were spot... See more
Company replied
My Aunt was delighted with her goodies and the delivery person was kind and courteous. He "only rang the door bell once" and wished me a 'nice day'. Very professional prompt call in relation to some... See more
Company replied
Company details
Written by the company
There’s a simple idea behind Fallon & Byrne and it’s this. We believe in wonderful food, fine wine and great company. We are dedicated to discovering what tastes great and sharing what we’ve found. Since opening the doors in 2006, Fallon & Byrne has established itself as THE place to consummate your love of all things delicious. There are multiple ways to explore a love of food, be it in our Exchequer Street flagship, which is housed in a beautiful heritage building and comprises an award-winning Food Hall, Dining Room, Wine Cellar and Ballroom, or in the comfort of your own home or office with our online ordering.
Contact info
11-17 Exchequer Street, D02 RY63, Dublin, Ireland
- 014721010
- ask@fallonandbyrne.com
- fallonandbyrne.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Hamper order
Everyone I dealt with, from placing my order to collecting it, very helpful, pleasant and professional.
OnceFrustration you get an answer on phone service…
Once you get an answer on phone service very good eventually . Don't phone around 3pm staff on break no one answers . That is in office n hampers. Had to phone twice first person did not progress my order but got there eventually . Quality of hamper very good
Friendly efficient service
When my daughter attended Trinity and…
When my daughter attended Trinity and lives in Dublin for 7 years, I always took her shopping and we also ate at your restaurant. Now she visits her boyfriends family and I have sent some Christmas presents. You are the best!
Knowledgeable staff
Staff were very helpful & knowledgeable. I appreciated their advice.
Shopping here was such a pleasure
Shopping here was such a pleasure, I have never come across a more helpful and pleasant staff. Absolutely brilliant. Product range and quality also second to none.
Although your on line system was not…
Although your on line system was not friendly I phoned and left a message. I received a call from the office pretty promptly and I was very pleased with the response from “Harrus.”He was very helpful and I was able to place my order with ease!
My apologies if I spelt his name incorrectly.
Regards
great service
Andre called me back when I didn't even leave a message! He was very friendly, accommodating and efficient.
Ordered yesterday delivered today :)
Good service
Helpful Customer Service
I made a mistake on the delivery address and they were able to help correct my error immediately! Great service.

Reply from Fallon & Byrne
Excellent support and assistance with…
Excellent support and assistance with purchase

Reply from Fallon & Byrne
Just as good as ever
Just as good as ever. We're very happy to be regular F&B customers by delivery

Reply from Fallon & Byrne
Very good nothing bad to say everything…
Very good nothing bad to say everything is great

Reply from Fallon & Byrne
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