Fallon & Byrne Reviews 166

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I wouldn't go anywhere else for our yearly hampers or catering needs for the company I work for. Andres Suarez, the Fallon & Byrne sales manager, has looked after us for years. He and his team are... See more

Rated 5 out of 5 stars

Great experience. Wine purchase in the Dublin store was followed up with online purchase of more of the same wine. Very well priced in a sale and quickly delivered.

Rated 5 out of 5 stars

Very professional planning for our wedding. Great food. Every single guest was pleased and told us so. Staff very attentive. Everything flowed smoothly and seamlessly on the day. Timings were spot... See more

Company replied

Rated 5 out of 5 stars

My Aunt was delighted with her goodies and the delivery person was kind and courteous. He "only rang the door bell once" and wished me a 'nice day'. Very professional prompt call in relation to some... See more

Company replied

Company details

  1. Gourmet Grocery Store
  2. Corporate Gift Supplier
  3. Food Court
  4. Gift Basket Store
  5. Grocery Store
  6. Wine Store

Written by the company

There’s a simple idea behind Fallon & Byrne and it’s this. We believe in wonderful food, fine wine and great company. We are dedicated to discovering what tastes great and sharing what we’ve found. Since opening the doors in 2006, Fallon & Byrne has established itself as THE place to consummate your love of all things delicious. There are multiple ways to explore a love of food, be it in our Exchequer Street flagship, which is housed in a beautiful heritage building and comprises an award-winning Food Hall, Dining Room, Wine Cellar and Ballroom, or in the comfort of your own home or office with our online ordering.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

As of now digital gift has not arr

As of now digital gift has not arr

ived. Very disappointed. Due for delivery 15/16.

July 13, 2023
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Reply from Fallon & Byrne

Hi Mary,
Thank you very much for calling earlier on and once again apologies about this issue, we have now resolved it and sent you the gift voucher by e-mail again. If you ever have any problems in the future, please let us know and we will happily assist you again.
Kind regards,
The Fallon & Byrne Team.

Rated 5 out of 5 stars

High quality readymade meals

Ordered some readymade meals online. They were delivered in perfect condition and readily cold, ready for the fridge. They were easy to cook and the quality was really high. I would recommend for delicious easy meal in.

July 9, 2023
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Reply from Fallon & Byrne

Hi Louise,
Thank you very much for your lovely review, we really appreciate it and we are looking forward to serving you in the near future with more of our ready meals!
Kind Regards,
The Fallon & Byrne Team.

Rated 5 out of 5 stars

Great feedback from the recipient

Great feedback from the recipient! Thank you! Will definitely do again.

July 6, 2023
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Reply from Fallon & Byrne

Dear Ken,
Thank you very much for your lovely review, we look forward to serving you in the near future.
The Fallon & Byrne Team.

Rated 5 out of 5 stars

Fantastic service !

Fantastic service from start to finish. Excellent website and phone staff who helped with my queries along the way.

July 5, 2023
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Reply from Fallon & Byrne

Hi Caroline,
Thank you very much for your lovely review, we really appreciate it. We will also pass your lovely message to our Customer Care Team. We are also looking forward to serving you in the near future.
Kind Regards,
The Fallon & Byrne Team.

Rated 5 out of 5 stars

Good comms

Good comms, on time delivery and great product

July 4, 2023
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Reply from Fallon & Byrne

Dear William,
Thank you very much for your lovely review, we really appreciate it and we hope to serve you in the near future.
The Fallon & Byrne Team.

Rated 5 out of 5 stars

Very Easy to do from overseas

very Easy to do from overseas

May 28, 2023
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Reply from Fallon & Byrne

Dear Ken, Thank you very much for your lovely review, we really appreciate it and look forward to serving you in the near future.
The Fallon & Byrne team

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery, very well packed.

June 6, 2023
Fallon & Byrne logo

Reply from Fallon & Byrne

Dear Heather, Thank you very much for your lovely review, we really appreciate it and look forward to serving you in the near future.
The Fallon & Byrne team.

Rated 4 out of 5 stars

Good Service

Good Service. Easy to order and fast delivery. Only complaint is that finding an Eircode from overseas is difficult.

June 3, 2023
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Reply from Fallon & Byrne

Dear Maeve, Thank you for your positive feedback on our good service, easy ordering, and fast delivery. We apologize for the difficulty you faced in finding an Eircode from overseas. I am sharing with you a link that might help for the future. https://finder.eircode.ie/#/
Have a lovely day,
Fallon & Byrne Team.

Rated 1 out of 5 stars

No IRISH strawberries in stock

No IRISH strawberries in stock. It’s the season & we do strawberries so well. Cavistons well stock with Wexford strawberries so no excuse for F&B stocking just Dutch strawberries.

May 26, 2023
Unprompted review
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Reply from Fallon & Byrne

Dear Sinead, We apologize for any misunderstanding. We do stock Irish strawberries as well as Dutch strawberries.

Rated 5 out of 5 stars

Great Service

First time using Fallon & Byrne and will certainly use them again when the need arises. Very professional, great selection of wines and delivery made exactly as requested.

May 10, 2023
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Reply from Fallon & Byrne

Dear Cathy, thank you for your positive feedback on our good service, great selection of products, and delivery efficiency. We look forward to serving you in the near future.
The Fallon and Byrne team.

Rated 5 out of 5 stars

Gifting made easy

I live in the US and my Dad is in Dublin. Fallon & Byrne make gifting so easy. I can send wine, and yummy food for his birthday and he always enjoys it. I love shopping from the grocery and bakery. Sending fresh food makes all the difference.

May 2, 2023
Rated 5 out of 5 stars

Fantastic Wedding Venue

We had our wedding in Fallon and Byrne's wonderful ballroom on Saturday and what can I say? We were absolutely blown away. Its a fantastic venue in a great part of Town and the Ballroom is lovely and has a great City atmosphere. The Team at F&B were brilliant on the night, Rebecca who was managing the floor was incredible. So warm, fun, attentive and really added to our evening. Cheska, from the Events Team, was wonderful. A lovely person and very on top of her job. The waiting staff and bar staff were fantastic and put us at ease throughout. We had dealt with Natalie and Nicole during the lead up to the wedding and we loved them both. They were so professional, genuinely friendly and so so helpful. So many guests remarked on how much they loved the venue and the food being the best wedding food they had ever had! The wine we also chose was excellent and very reasonable. We also felt F&B as a venue was very competitively priced and a far far better offering than similar entries at the same price point. Thanks again to all the Team, we've got such positive memories we'll be coming back to F&B for years to come. David and Charles.

April 22, 2023
Unprompted review

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