FAMILYDELi logo
Visit website

FAMILYDELi Reviews 3

•
TrustScore 4 out of 5

3.8

Health Food Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Health Food Store
  2. Grocery Delivery Service
  3. Grocery Store
  4. Supermarket

Written by the company

Family run online supermarket specialising in food for dietary requirements/needs with fast home delivery.

Contact info

3.8

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

10 STARS !!!

I can't rate Family Deli highly enough, I emailed the company as I was worried my order wouldn't arrive on time as I was going away on holiday.
Tom emailed me back straight away, even though it was late at night & assured me that it would arrive on time. He even without my knowledge updated my order free of charge to next day delivery due to the fact that one of my items was out of stock !
I was stunned when they arrived SO quickly !
Tom is a credit to his company & a real asset, he can't help you enough.
I will definitely be ordering again from Family Deli & have recommended them to family & friends too !
The roasted aubergines are my favourite, they are So yummy, one jar didn't even make it to the cupboard, as I ate half of it straight out the jar !!
Keep up the great work Family Deli, & Thank you again Tom for all your help.

Brenda

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful and good products

I give it 5 stars because they have great delivery service and a good range of products for many allergies. I also been contacted by the customer service and they were very helpful.
I will buy again :)

January 11, 2022
Unprompted review
FAMILYDELi logo

Reply from FAMILYDELi

Good morning Baccala Baccala and thank you for your review. We put a great deal of efforts and customer satisfaction is our priority. Looking forward in receiving your next order. Bye for now, Annamaria

Rated 1 out of 5 stars

Spammer to people living with Diabetes…

Spammer to people living with Diabetes on Social Media. Avoid.

January 11, 2022
Unprompted review
FAMILYDELi logo

Reply from FAMILYDELi

Hello DDUK, thank you for your review :)
I am sorry you feel like FAMILYDELi spammed you by an article about diabetes. Diabetes is such a difficult ailment to cope with and we desire to help as many people as possible by providing food just right for this category of people, on top of that I am not brilliant in social media and I was literally testing for the first time ever in my life, how Twitter works....I think I better leave it with professionals :D

I apologise to you sincerely if my attempt of reaching out made you feel irritated to the point to advice anyone to avoid me or my family business.
We have allergies and my husband is diabetic and we do know how difficult can be to provide food that is adequate or appropriate. That is why we created FAMILYDELi, truly out of desire to help out people.
Hope this helps to clarify the misunderstanding. Annamaria :)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look