Fanhome Reviews 

Really disappointed with FanHome they have one customer service agent for FanHome and
Deagostini. She will pretend to help you but does the opposite telling you only want she thinks you want to hear. I've asked for help to complete my collection regardless of cost and youd think they would jump at the opportunity to help. Don't kid yourself god forbid you don't get your parcel or want to cancel the
subscription they'll tell you to email which goes to the same telephone woman on the phone. Ask for customer complaint and she where's that hat too so don't expect to get anywhere. It took 4 months for them to update my address which I overlooked because I wanted the collection. I thought I'd resolved the problem as the oneband all singing all dancing women tells you lies to get you off the phone then theyll tell you email and say there sorry and she'll look into it to make sure it doesn't happen again. Even caught her trying to change her name and make out I spoke to some else. It's just a game to them and a bad one at that. FanHome ain't worth it I've thrown cash at them to complete the collection and they just sit there like I wish I could help. Ask them if there's someone else you can speak too. She'll give you another number and guess who picks up the phone. There utterly annoyingly useless.
Update: been told, someone will call me back to see if the matter can be resolved let's see. I will update this review and experience rating
Should they genuinely help.