Fanshome Reviews 

171
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, most reviewers were let down by their experience overall. Many customers reported that their orders never arrived, even after significant waiting periods. When products did arrive, consumers frequently found them to be vastly different from their online descriptions, often being much smaller, of inferior quality, or not functioning as advertised. People also encountered significant issues with the company's website and tracking services, often finding tracking numbers led nowhere or order statuses remained unfulfilled. Furthermore, reviewers consistently noted a lack of response to their emails and inquiries, leading to frustration regarding payment for goods not received and concerns about the legitimacy of the business.

What people talk about most

Order

Customers consistently report significant dissatisfaction with their orders, frequently stating that items... See more

Product

Users describe negative interactions with product, frequently reporting that items received do not match... See more

Website

Reviewers express strong dissatisfaction with the website, frequently describing it as unreliable and... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting a lack of communication after... See more

Payment

Reviewers highlight negative aspects of payment, with many customers reporting that they paid for items but... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Would give minus if I could total scam wish I had read reviews before buying . Bought ww2 model airplane advent calendar TOTAL RUBBISH . Not a model at all . Just small rubbery plane could have come f... See more

Rated 1 out of 5 stars

Interactive dog toy received eventually . Site implied ok for all dogs and yet when received the toy is smaller than expected , requires charging via usb , it’s hard plastic and them to top it all the... See more

Rated 1 out of 5 stars

Ordered whiskey adventure calendar on 14th November, site saying it has been fulfilled but nothing delivered. Absolute scammers. Stay away from this site. I’m reporting this and asking my bank to inv... See more

Rated 1 out of 5 stars

I ordered 2 blood wrist monitors almost a month ago, there tracking service is a joke. Despite many complaints to there customers services,just received a note saying Oder dispatched but no tacking nu... See more


1.2

Bad

TrustScore 1 out of 5

171 reviews

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No history of asking for reviews

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1.2

All reviews

(171)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Be very careful with this website

Be very careful with this website. I ordered some waterproofing agent, it did arrive, after a while.
I am ashamed to admit that I took the video at face value and believed I would receive the product (size IS important) demonstrated. Turns out that the smallest size 30g is a pot less than two inches tall and a brush that looks as though it came from a dolls house! The video show the product being used with a two inch paintbrush on various repair jobs. That is the quantity I was expecting. I know it’s my fault really but I hate this culture of deceit that pervade the retail industry. In “my day” a happy satisfied custom was the prime objective, not just money in the bank. I have e learned a lesson, for which I have thanked the company!

June 15, 2023
Unprompted review
Rated 1 out of 5 stars

Chain saw sharpener it isn't…

The chainsaw sharpener is by definition a chainsaw wrecker.All it does is grind the teeth of the saw down.I should have realised that by spinning the saw against the stone the teeth will just wear down. it's a con do not buy

June 5, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT or Buy from this company.

DO NOT or Buy from this company.
Take your money and send you a fake tracking number, nothing ever turns up.
When you try and contact them all you get is automated responses.
Avoid at all costs. Terrible experience.

May 18, 2023
Unprompted review
Rated 1 out of 5 stars

Completely fake and scammers don’t buy…

Completely fake and scammers don’t buy anything from this company, I bought a car phone holder weeks ago they gave me wrong tracking numbers, I emailed them and try to contact but unfortunately no response, please don’t be fooled this is completely scammed.

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling. Wrong tracking number given, order missing, no goods received, do not reply to messages. Utter rubbish!

May 10, 2023
Unprompted review

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