Fansly Reviews 178

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, content delivery, and account management. People frequently report paying for content or subscriptions only to be blocked, receive low-quality videos, or find that content is hidden behind additional paywalls. There are also concerns about fake accounts and automated messages, leading to a frustrating user experience. Reviewers often mention that their earnings are not paid out, or that accounts are suddenly shut down without explanation, with access to funds being lost. Conversely, a small portion of people felt that the platform is efficient and easy to use, particularly for content creators. Some users praise the customer service for being responsive and helpful, especially in resolving payout issues and providing guidance. They appreciate the tools provided for managing content and interacting with fans, and some find the payment process convenient.

What people talk about most

Website

Customers had ambiguous experiences with the website, with many reviewers expressing significant... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive experiences,... See more

Payment

Reviewers highlight negative aspects of payment, with many consumers reporting issues with payouts not... See more

User experience

Consumers find user experience to be ambiguous, with some reviewers expressing dissatisfaction due to issues... See more

Social media

Reviewers mention ambiguous feedback about social media, with some expressing dissatisfaction due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I prefer the Fansly video player to other similar sites (e.g. OF). I can expand the window, I can advance or go back easily. Bookmarks work properly. The content provider I’m subscribed to scrambles... See more

Company replied

Rated 4 out of 5 stars

I find technology so difficult. Fansly are trying their very best to help me. They respond immediately to all my cries for help ( which are daily ) I feel in a month or 2 I will have more idea what I... See more

Company replied

Rated 1 out of 5 stars

Too many poor churn and burn agency run chat team accounts. Endless push for sexting with zero regard for fan preferences. Chatters waste fans time endlessly when asking for content. If you do somehow... See more


Company details

Written by the company

Fansly is a premium social media site that allows creators to offer exclusive content behind a paywall. With over 1 Billion swipes on their FYP in 2024 alone, Fansly offers creators better discoverability, support, and page customization options than their competitors.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

178 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

High Marks For Fansly!

I’ve been posting on Fansly and other adult sites for several years. Fansly makes it easy to post content and their support team responds quickly if you have a question. I’m enjoying my interactions with followers, subscribers and other content creators. Great site!

January 19, 2023
Unprompted review
Rated 1 out of 5 stars

Everything okey till payout

I started everything okey was till first payout request , they canceled it and frozen balance , started to ask another person ID which were in photo , sent it but i was ,,bad" to them.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

As a model

As a model, I used OnlyFans before fansly and had many issues on that platform. Including them not paying me for two months. When I switched to fansly i was very very happy with all the features they have that onlyfans does not, it is much more suited for NSFW content and actually promotes its models which I love. They have free previews of content so you can see what you are buying, and you can individually price each post! Posting PPV for a certain price to your main feed is sooo much easier than having to send them in DMs and then they are gone forever and new subscribers will not have access to them. Messaging is SOOO much better on Fansly and makes it so easy to actually talk to my subs! On onlyfans it was always slow and glitchy and made having a conversation near impossible. I highly recommend everyone switch to Fansly, I have had no issues with them in the past year I have been using them.

October 30, 2022
Unprompted review
Rated 1 out of 5 stars

Subscription Scam

Cancelled a subscription to a model 2 days after payment was taken (I only do one month at a time not rolling) - Everything seemed fine.

A month later without any warning they charged me again even though I had disabled auto-renewal. There was no email prior to the money being taken either, no warning of a subscription being renewed.

Refuse to issue a refund because my "cancelled" subscription was on auto-renewal and threatened to terminate account if I do a chargeback. Like they think I want to stay a member after illegally taking money from me?

Needless to say I will be doing a chargeback, absolute fraudsters. Avoid.

October 12, 2022
Unprompted review
Rated 1 out of 5 stars

Dont use their service, poor support

Dont use their service. I bought custom videos for 50$ tip in messages from a model, the model deleted herself, and i cannot watch the videos i paid anymore. the support doesnt help me. In the messages I can see the video, but cant play them.. their support is 0 help.

October 15, 2022
Unprompted review
Rated 1 out of 5 stars

Do not trust this company

Do not trust this company. A friend of mine sent me a notice that she had started a page and I was curious and interested because I never heard of Fansly before. I was a little concerned when they had me enter all of my financial data to prove that I was 18 years old before I ever got to see the website, but I trusted her, so I went ahead. THEN CAME THE SMALL PRINT (ie: if you choose to agree to enter this page then you have 7 days until you are charged, but also you will be added to several other pages which you will ALSO be charged if you don't opt out, one of these pages being a "dating site". -I don't want anything to do with the dating site so I did not agree and I ditched before I ever saw her page. - lo and behold, 7 Days later my bank shut down my card because of a repetitious charges from SEVERAL sites ((INCLUDING said Dating Site))... SO... To them, JUST VISITING the sign up page where you are to choose whether or not you agree to their terms indicates that you HAVE agreed, to which I give a Hearty HELL NO!!!
I chose to let my card lapse being that the expiration date was about up and decided I was going to go tell my story far and wide.
DO NOT TRUST FANSLY. - YOU HAVE BEEN WARNED.

September 18, 2022
Unprompted review
Rated 1 out of 5 stars

Fansly terminated my account without reasoning

Fansly terminated my account without any warning or reasoning.
I had earned just over $575 and now it's all gone.

I've tried contacting the Fansly support team but I get no response.
Fansly are refusing to respond to any forms of communication, and they have stolen my earnings.
I spoke to a few other creators who are in the same boat and they said they never got their earnings either.

I've been in contact with my lawyers and we are pressing charges against Fansly for theft and illegitimate business practices.
My lawyers have advised me to compile as much evidence as possible so that we can take Fansly down and recover my earnings which were stolen.

July 19, 2022
Unprompted review
Rated 1 out of 5 stars

Stole my identity to create a Scam page

They stole my photos from my Instagram account and used them to create a fake profile. They even created a fake Instagram account and called it my spam account. Then they linked my real account and said it was my main account so it looks like it was me the whole time. I don't know if this is the website itself or someone else. Regardless, there is no verification method used because I certainly did not create those accounts. Please take down my photos and that profile.

July 4, 2022
Unprompted review
Rated 1 out of 5 stars

Someone on this site stole my photos…

Someone on this site stole my photos and information and is using it to scam people. They tell everyone they’re personally chatting with me and it’s obviously not the case. This website seems to be nothing but problems. If my pictures and info isn’t taken down I’m going to proceed with legal action. People are sick.

July 4, 2022
Unprompted review
Rated 1 out of 5 stars

Exit scam Fansly

Be carefull all of you! If you are a creator and making a few hunders of $, than its okay and you are uninteresting, but since you are making a few thousands of $, than Fansly will try to scam you and they will blame you, that you violation their ToS, because by their ToS we are all voilating ToS every day. Since you start making more money, do payouts every day so they will steal from you as less as possible.

June 29, 2022
Unprompted review
Rated 1 out of 5 stars

Fansly uses fake marketing to justify fraud

Fansly uses illegal fake marketing to justify charging a fee disguised as VAT on top of every transaction from fans for their own benefit. For my country that is 25% plus they also charge 20% from creators. They claim they are legally required to charge VAT for my country. But that is not true. That's only required if they place their company in Denmark where I'm located. In fact what they do is illegal. In Denmark this site would have been shot down for using fake marketing. Just as an example Amazon is not located in Denmark at the moment. They don't charge VAT for my country because they can't according to the law. There are other rules for import and export outside the EU. But in this case I'm not importing anything.

I suspect they got their VAT idea from Onlyfans. To my knowledge they are the only other known site that does this stunt. It is well known and that's why creators and fans are leaving that site rapidly at the moment. In fact I encourage people to boycott those two sites and use alternatives that are available. Lets show these frauds that using illegal methods will put them out of business

April 8, 2022
Unprompted review
Rated 1 out of 5 stars

Scamers

Scamers, use fake accounts of real users, add there friends and use them to get a "free" account that they charge without electonic identification.

February 15, 2022
Unprompted review
Rated 1 out of 5 stars

Please be aware of Fansly stealing your earnings

I joined Fansly to sell content. 3 months into it I made my first withdrawal from the money I had earned, as soon as I made that withdrawal, Fansly terminated my account with no explanation and kept the money I earned and the money from my fans. I wrote multiple emails to them and they never responded to any of them. I am currently in the process of taking legal action.

February 12, 2022
Unprompted review
Rated 1 out of 5 stars

Fake Accounts

Tons of fake accounts on Fansly. They made my own fake Fansly account (pretty sure a boy did that/or boys) and a few Fake Instagram accounts which i spent so much time REPORTING. Meantime, they are earning money from people who think it is me. I am a content creator but I am not on Fansly. This is harassment.

January 23, 2022
Unprompted review
Rated 1 out of 5 stars

harass me..

fansly randomly deleted my account after i already earned 92$, they delet account without any reason... So stupid company never again! F*king pervs they were watching my content and informations then harass me. scary!

October 6, 2021
Unprompted review

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