Fansly Reviews 178

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, content delivery, and account management. People frequently report paying for content or subscriptions only to be blocked, receive low-quality videos, or find that content is hidden behind additional paywalls. There are also concerns about fake accounts and automated messages, leading to a frustrating user experience. Reviewers often mention that their earnings are not paid out, or that accounts are suddenly shut down without explanation, with access to funds being lost. Conversely, a small portion of people felt that the platform is efficient and easy to use, particularly for content creators. Some users praise the customer service for being responsive and helpful, especially in resolving payout issues and providing guidance. They appreciate the tools provided for managing content and interacting with fans, and some find the payment process convenient.

What people talk about most

Website

Customers had ambiguous experiences with the website, with many reviewers expressing significant... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive experiences,... See more

Payment

Reviewers highlight negative aspects of payment, with many consumers reporting issues with payouts not... See more

User experience

Consumers find user experience to be ambiguous, with some reviewers expressing dissatisfaction due to issues... See more

Social media

Reviewers mention ambiguous feedback about social media, with some expressing dissatisfaction due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I prefer the Fansly video player to other similar sites (e.g. OF). I can expand the window, I can advance or go back easily. Bookmarks work properly. The content provider I’m subscribed to scrambles... See more

Company replied

Rated 4 out of 5 stars

I find technology so difficult. Fansly are trying their very best to help me. They respond immediately to all my cries for help ( which are daily ) I feel in a month or 2 I will have more idea what I... See more

Company replied

Rated 1 out of 5 stars

Too many poor churn and burn agency run chat team accounts. Endless push for sexting with zero regard for fan preferences. Chatters waste fans time endlessly when asking for content. If you do somehow... See more


Company details

Written by the company

Fansly is a premium social media site that allows creators to offer exclusive content behind a paywall. With over 1 Billion swipes on their FYP in 2024 alone, Fansly offers creators better discoverability, support, and page customization options than their competitors.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

178 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Fansly.com is stealing people's info

Fansly.com is stealing people's credit card and email information. I've had tons of secret charges happen to me now. If you're intelligent at all you will notice that all of the recent positive reviews on Google and the news articles were made within minutes or a day of each other? Now that I've mentioned this, Fansly is going to try and put more effort into faking their reviews. This is an honest unbiased review of fansly.com

August 28, 2021
Unprompted review
Rated 5 out of 5 stars

As a model

As a model, my Fansly experience has been amazing. There are so many added features on the site compared to onlyfans and my fans have so far given me a lot of positive feedback. I know plenty of people using this site since onlyfans have lost trust in the community and they only have good things to say so I'm confused about these reviews.. perhaps written by competitors seeing as the market for these kinds of platforms is very competitive right now. My advice to fans- just like any website add two factor authentication to give an added later of protection on your account.

August 28, 2021
Unprompted review
Rated 1 out of 5 stars

Fansly aka Fansly.com is not legit secret charges

Fansly aka Fansly.com is not legit. Made to look like onlyfans. Site may be run by guys pretending to be girls. There are zombie accounts on Fansly that are faked and made to look like they're real. Lately I contacted multiple girls that are now ignoring, same for other girls too. No guarantee that they have or will meet you. May be a robbery trap. Stay away from them.

Only if they do send false reviews defending themselves in the comments below: do not trust any of the new reviews below of a few random people defending the Fansly aka Fansly.com. This is not legit. They're copying existing and trustworthy platforms. Where is the trust in that? Definitely not in buying tier content with zero guarantee that anyone will meet you AND the risk of sudden or secretive charges on Fansly aka fansly.com. Fansly has been secretly charging me multiple amounts of money each month that I DID NOT AGREE UPON.

Also there's no guarantee anyone will meet and your safety is not guaranteed when meeting strangers out of nowhere. Unsure of their screening process. They may be using spammy methods to promote their site.

Disclosure: this is an honest review. Lately they have done a couple things:

1: changed site layout in response to the reviews

2: sent people and or their team to defend themselves on here. Odd right?

August 24, 2021
Unprompted review
Show reviews in all languages. (178 reviews)

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