Pleased with my purchase. Arrived well packaged and so in perfect condition. Exactly what I wanted in size and colour and practical pockets. The leather is firm as described. Just started using it.
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Company details
- Leather Goods Store
- Bag Shop
- Bags and Luggage Store
- Handicraft
- Leather Goods Manufacturer
- Leather Goods Wholesaler
Written by the company
Family-run handcrafted leather goods since 1981. Production and sale of backpacks, bags, briefcases, travel bags, doctor's bags and leather accessories entirely made in Italy. Express shipments.
Contact info
Salita alla Rocca, 47890, San Marino, San Marino
- +393667193025
- info@fantinipelletteria.com
- fantinipelletteria.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Excellent quality item
Excellent quality item. Just as pictured and described and arrived securely packaged.
Great service from Fantini Pelletteria…
I bought a bag from Fantini Pelletteria for my daughter’s birthday…. The communication was excellent and accurate about delivery times. The bag arrived exactly on time and the bag itself is absolutely beautiful. I’d very happily order from them again.
Great quality products as competitive…
Great quality products as competitive prices. I have recommended Fantini Pellatteria to several friends already.
Excellent website
Efficient service, easy to navigate and great customer service. My query was answered immediately.

Reply from Fantini Pelletteria
Lovely quality purchase - good after service too.
I had the leather back back in July. I absolutely love it Great size, quality and image etc I am not one to keep swapping my bags around and I feel this ticks most of my use boxes!
In Oct I had an issue with the zip and the company replied by email and helped and resolved my issue. So I can conclude they also have good customer service too, which I was a little worried about as it was indeed shipped to the uk from Italy. So well done FANTINI PELLETTERIA, and thank you. I will buy again in the future :-)
Very good quality GP bag
I got the bag for my boyfriend and when he opened it yesterday, he was very please as it was compact enough to carry all his GP equipment and space for pens and notepads. I asked him for rating and he said 5*, hence the rating.
The bag is beautiful in honey color
The bag is beautiful in honey color. The leather is lovely and has that aged look about it.
It did take longer than expected to arrive, but I had great, proactive assistance by WhatsApp.
Lovely seller. I’m sure I’ll be back!
The Nyse leather briefcase I ordered…
The Nyse leather briefcase I ordered last week arrived today and is absolutely magnificent - beautiful, stylish and practical. The staff dealing with my order were brilliant, checking by text to be sure I'd had no problems with the website, and even taking the trouble to add a discount code I had overlooked, which was processed immediately. A great service and a beautiful product - thank you!
Recommended company
Excellent service. The backback arrived very speedily. I purchased the honey colour which looked better in reality compared to the picture on the website. Lovely design and excellent quality. Perfect size - not too big or too small with handy compartments. Looks more expensive than price paid. Recommended.

Reply from Fantini Pelletteria
Ordered doctors bag
Ordered doctors bag. Quality is amazing and price is very adequate. Delivery was prompt and in 2 working days I had this bag delivered. Very happy with purchase, quality and delivery. Would recommend to anyone who wants authentic brief case, doctors bag 💼🤓

Reply from Fantini Pelletteria
Delivery is long but product worth the wait!!!
Took a long long time to come so please factor that in when your ordering. However, would completely recommend the product the leather is top quality and the finishes to the bag were really good. Also- packing was so good I didn’t even have to wrap it .

Reply from Fantini Pelletteria
Fab customer service
Fab customer service, after informing the company I'd given the wrong delivery address, they immediately stepped in to correct it and kept me informed all the way on delivery. Our daughter opened her gift today, her comments... "The bag is lovely. Smells amazing. Lovely leather". It turns out it is the perfect size and just what she wanted. Her praise is high, so I may be tempted to treat myself!!!

Reply from Fantini Pelletteria
My favorite backpack
I found this website thanks to a friend returning from a vacation in San Marino. She spoke to me very well about this family and their leather goods. I decided to buy my new backpack on their website by looking for it on their business card. I placed my order on Tuesday evening, and the package arrived on Thursday morning. Punctual and high quality product! Impossible not to buy

Reply from Fantini Pelletteria
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