Farewill Reviews 20,311

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,577 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and straightforwardness of the process, especially when creating a will. Many found the website user-friendly and appreciated the helpful advice and clear communication from the staff, making the experience stress-free and efficient. However, some people were dissatisfied with the probate services, describing them as a "nightmare" and noting issues with incorrect details and delays. A few other people also felt that requests for personal assistance were ignored, and some mentioned a lack of support for specific needs like dyslexia.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the process very easy to... See more

Service

Reviewers mention positive feedback about service. Many customers found the will preparation service to be... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Website

Users describe positive interactions with the website. Many customers found the website very easy to use and... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers report that the service was very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy process open & clear. Much preferable to the solicitor route I used 20 odd years ago. It`s not imperative that you include the particular animal charity in your will, and there is no hidden... See more

Rated 5 out of 5 stars

Needed a new will after losing my wife. A close friend recommended Farewill. The process is really straight forward and the price very good indeed. Checked within 2-3 days and printed off self. All... See more

Company replied

Rated 5 out of 5 stars

Farewill made writing my Will really simple and straightforward. Excellent service. I signed up for the £10 per year service which will allow me to make unlimited changes to it. I liked that a spec... See more

Rated 5 out of 5 stars

Easy to complete, prompt advice on changes needed . Prompt review. So easy just to print off/sign/witness. So much easier than going to a solicitor if you know exactly what you want. I did only need a... See more


Company details

  1. Legal Services & Government

About Farewill

Information provided by various external sources

In partnership with

Macmillan Cancer Support

At Farewill we make simple, affordable, professional wills online.

Proudly rated #1 in the UK, we help you through a jargon-free step-by-step process to complete your legally binding will online, without the expense or complication of seeing a solicitor in person.

  • Complete your will online in as little as 30 minutes.
  • Access to live expert support for any questions you have 7 days a week for FREE.
  • Every will proofread and approved by a will specialist.
  • Update your will at any time for only £10/year (first 12 months free).

Contact info

4.9

Excellent

TrustScore 5 out of 5

20K reviews

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Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Simple from start to finish

I thought writing a will would be extremely complex and was also concerned with making sure the will complied with applicable laws and legislation. How wrong I was. Farewill make it all so simple from start to finish. Excellent service

April 14, 2026
Rated 5 out of 5 stars

Really easy

Really easy to do a will online, they send for approval and you get it back to print and sign within a couple of days

April 14, 2026
Rated 5 out of 5 stars

Fantastic service from Fare Will

Fantastic service from Fare Will. I needed the review of my will to be expedited prior to an overseas trip, and they managed to get it done in time. Great communication, easy process, and they made me feel like they cared.

April 12, 2026
Rated 5 out of 5 stars

Very good

Very good, very professional. Made sure my will was written correctly. All a little slow this time round, other than that I would say that for a basic will it was perfect.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy.

After hearing the recommendation to use Farewill by Pete Matthew on his meaningful money podcast. I found the process quick and easy to complete, with peace of mind that all details have been checked by the Farewill team.

Will recommend to family and friends for sure.

April 5, 2026
Rated 5 out of 5 stars

Quick

Quick, relatively easy, clear and concise. Thank you

April 12, 2026
Unprompted review

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