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Farewill Reviews 20,311

•
TrustScore 5 out of 5

4.9

Legal Services & Government
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Review summary

Created with AI, based on recent reviews

Evaluating 1,577 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and straightforwardness of the process, especially when creating a will. Many found the website user-friendly and appreciated the helpful advice and clear communication from the staff, making the experience stress-free and efficient. However, some people were dissatisfied with the probate services, describing them as a "nightmare" and noting issues with incorrect details and delays. A few other people also felt that requests for personal assistance were ignored, and some mentioned a lack of support for specific needs like dyslexia.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the process very easy to... See more

Service

Reviewers mention positive feedback about service. Many customers found the will preparation service to be... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Website

Users describe positive interactions with the website. Many customers found the website very easy to use and... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers report that the service was very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy process open & clear. Much preferable to the solicitor route I used 20 odd years ago. It`s not imperative that you include the particular animal charity in your will, and there is no hidden... See more

Rated 5 out of 5 stars

Needed a new will after losing my wife. A close friend recommended Farewill. The process is really straight forward and the price very good indeed. Checked within 2-3 days and printed off self. All... See more

Company replied

Rated 5 out of 5 stars

Farewill made writing my Will really simple and straightforward. Excellent service. I signed up for the £10 per year service which will allow me to make unlimited changes to it. I liked that a spec... See more

Rated 5 out of 5 stars

Easy to complete, prompt advice on changes needed . Prompt review. So easy just to print off/sign/witness. So much easier than going to a solicitor if you know exactly what you want. I did only need a... See more

Company details

  1. Legal Services & Government

About Farewill

Information provided by various external sources

In partnership with

Macmillan Cancer Support

At Farewill we make simple, affordable, professional wills online.

Proudly rated #1 in the UK, we help you through a jargon-free step-by-step process to complete your legally binding will online, without the expense or complication of seeing a solicitor in person.

  • Complete your will online in as little as 30 minutes.
  • Access to live expert support for any questions you have 7 days a week for FREE.
  • Every will proofread and approved by a will specialist.
  • Update your will at any time for only £10/year (first 12 months free).

Contact info

4.9

Excellent

TrustScore 5 out of 5

20K reviews

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Replied to 89% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy to use

Came across Farewill due to Dementia UK and the process is very easy to use and the navigation is self-explanatory.

April 9, 2026
Rated 5 out of 5 stars

Straightforward to write my will

Straightforward to write my will with loads of information and help. The checking facility means that any errors in the language you use can be corrected before you finish and the ability to amend it at a later date is a great offer

April 14, 2026

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