Farmer Brown Reviews 2,317

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and attentive approach, making interactions pleasant and productive. Many people highlight the excellent customer service, appreciating the personalized care and clear explanations provided. Consumers frequently mention the company's efficient service and quick response times, noting how promptly their requests are handled and how easily they can get the information or documents they need. This contributes to a smooth and reassuring user experience for most people.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the knowledge and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and prompt... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the ease of use and... See more

Based on these reviews

Rated 5 out of 5 stars

Jose' at Farmers insurance helped ease the transition to Texas. I moved my business and home and needed to establish several types of insurance and he was able to make all that happen in a day or t... See more

Rated 5 out of 5 stars

The company has excellent service; the attention is very good. They are attentive and notify you before your policy is canceled. They keep you informed of anything that might happen. For me, they have... See more

Rated 5 out of 5 stars

Working with Gladys has been a great experience. She takes the time to explain coverage options and makes sure my business is protected. I feel confident knowing I have an agent who is honest, dependa... See more

Rated 5 out of 5 stars

My representative Rhea Neis has alwaysbeen helpful and professional. Keeping my policies up to date and fully covered has been easy with helpful prompts to remind me to renew and review my policies.... See more


Company details

  1. Insurance Agency
  2. Financial Consultant

About Farmer Brown

Written by the company

General Liability & Workers Compensations for contractors.

We cover your insurance needs! Get your General Liability, Commercial auto, Builder's Risk, Surety bonds and Property Insurance with us saving time and money! Get multiple quotes with just one click.

We Make It Easy

Give us a call and in 4 steps you’ll be covered. Speak to our bilingual coustomer representatives and aks them anyting you need to know.


Save Time and Money with Farmer Brown Insurance Agency


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 9% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

My experience with Gladis

My experience with Gladis, my agent was very satisfying, very helpful. Very good. Explained very good. Understood. She takes time to help the customer. I am just so happy that I have Gladis for my agent. Thank you so much for all your help.

March 30, 2026
Rated 5 out of 5 stars

I want to thank Gladis Viveros for all…

I want to thank Gladis Viveros for all the time she dedicated when I took care of the help to solve any doubt or thing that occupied and the truth is that she always behaved very friendly and respectful.
The truth is that I recommend it and of course I would use their services again

March 30, 2026
Rated 5 out of 5 stars

I would like to take a moment to highly recommend Gladys Viveros from Farmer Brown Insurance

I would like to take a moment to highly recommend Gladys Viveros from Farmer Brown Insurance for her outstanding service and professionalism. I have been maintaining a business insurance policy through her, and the entire process has been consistently smooth, efficient, and stress-free. Gladys demonstrates a deep understanding of insurance products and takes the time to ensure that everything is properly structured to meet my business needs! Is not always easy to find someone who combines expertise with such a high level of customer care, but Gladys Viveros does exactly that. I genuinely appreciate her dedication and would confidently recommend her services to anyone seeking dependable and trustworthy insurance support! Thank you so much Gladys! ☺️

March 30, 2026
Rated 5 out of 5 stars

The support was great

The support was great! Short wait time on the call. Connected with agent Nichole West who was so pleasant to talk to and efficient! Nichole sent me three different quotes within couple of hours after the call.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

I have stayed with Farmer Brown from…

I have stayed with Farmer Brown from day 1 when we first got General Liability and Workers Comp through them. Over the years we also added Commercial Auto. Customer service is always exceptional and they are extremely responsive.

March 26, 2026

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